Winter Park, FL - 7603 Citrus Ave
FL - 7603 Citrus Ave, Winter Park - 10/20/16
Excellent customer service and very professional !
FL - 7603 Citrus Ave, Winter Park - 6/20/16
Everytime I get my cars fixed here they are done to perfection and in a timely manor.
FL - 7603 Citrus Ave, Winter Park - 5/9/16
Everything was excellent from the estimate, explanation of repairs, and keeping me informed of timeline of repairs. Mark was through and informative. They even returned my car vacuumed!!! I would highly recommend Gerber!
FL - 7603 Citrus Ave, Winter Park - 3/13/16
My accident was caused by another who's insurance was USAA. Upon arriving I was greeted by Estimator Mike P. who could not have made my experience any easier! Mike was quick, thorough, and very friendly. Mike contacted the rental car company and in minutes I was on my way. I received updates on the progress of my repair and any cost change. When my vehicle repair was complete I received another text informing me of the time it would be available and the hours of operation. Mike again reviewed the repair sheet and visibly showed me the vehicle with a smile (and it was only 7:30 am)! The workmanship looks to be superior. The vehicle looks like new! The facility was clean and orderly. Coffee and water available to the guests. I would highly recommend this facility.
FL - 7603 Citrus Ave, Winter Park - 9/20/15
Woohoo, as good as it gets does say it all about this place. From all of my interactions with Paula on the front desk to Mike who took care of the coordination of repairs I have NEVER experienced such a wonderful repair experience from ANY body shop, EVER! Mike chased down the proper parts to ensure a stellar Lexus fit of replacement parts and I also need to give KUDOS to all those behind the scenes who actually repaired my car. They washed it before I arrived to pick it up and always kept me appraised of the status of repairs. I could not have asked for any better treatment. I HIGHLY recommend this shop for any collision repairs. And it's where Lexus of Orlando takes all their work!
FL - 7603 Citrus Ave, Winter Park - 9/18/15
I've used this location twice and Mike P and crew have always performed above what you might suspect from and the typical collision/repair/paint places. Mike has always been in tune with my wishes and . Great Job.
FL - 7603 Citrus Ave, Winter Park - 8/31/15
I had a great repair to my door that was done in a quick manner with great clarity and expertise on the subject.
FL - 7603 Citrus Ave, Winter Park - 7/20/15
Donnie S. was very professional and paid attention to detail. Very impressed with the whole experience. Mike was helpful as well.
FL - 7603 Citrus Ave, Winter Park - 4/15/15
Mark M, General Manager and his team did a superb job on my 2013 Volkswagen Beetle. Mr. Matson's attention to customer satifisfaction and his attention to detail in the performance of his job, is by far the best I've seen. Two thumbs up! for a job well done.
FL - 7603 Citrus Ave, Winter Park - 12/12/14
My vehicle was damaged in accident on Sat November 15th, Allstate adjuster looked at vehicle Nov 18th and it was accepted at Gerber on Nov 24th for repair. Though repairs seemed to take longer than planned the Gerber family kept me advised of the situation and repairs were completed and vehicle delivered back to me on Dec 4th looking as good as new.
FL - 7603 Citrus Ave, Winter Park - 12/8/14
Mike P. and staff provided exceptional service and went above and beyond to answer my questions and delivery a quality repair. The office staff was always pleasant and helpful whenever I telephoned or visited. I just got my car back today but I have every confidence that if I have any issues they will be addressed. Gerber Collision was one of the selections from my State Farm policy but I would use them in the future for repairs personally after my recent experience. Thanks!
FL - 7603 Citrus Ave, Winter Park - 12/7/14
Absolutely great service from start to finish! I couldn't be happier with the outcome of my car as Chris and his associates worked professionally to get my car back on the road. They replaced my rear bumper and crash beam as quoted by my insurance company and worked everything in the background to get the job done right. I appreciate their attention to detail and will surely be coming back for any future repairs or modifications. I had my car back within the same week which is an even greater plus!
FL - 7603 Citrus Ave, Winter Park - 11/25/14
The folks at the Winter Park office were most informative and efficient. They kept me updated on the progress of my car repair. I am most pleased with the final product and the customer service rendered. I would certainly recommend them without hesitation.
FL - 7603 Citrus Ave, Winter Park - 11/21/14
If you should ever need body work done this is the place to go. Professional, friendly & fast, great service!!
FL - 7603 Citrus Ave, Winter Park - 11/14/14
I was very satisfied with the service I received and Mike P was very professional. Thanks again!
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