Wisconsin Feedback

WI - 9501 Washington Ave, Racine - 10/11/24

The customer service is great! I brought my wife's car here for an estimate after a small accident in our driveway. The rear hatch had hit the frame of our garage door after being left in the up position while trying to pull into the garage. Luckily she stopped in time not to do any significant damage. I was able to get it closed after some careful adjustment with a pry bar wrapped in a towel. The rear spoiler had what I thought were some scratches and the door needed a professional to get it aligned correctly. So I brought it in for an estimate so I could decide whether to turn it in to my insurance or pay for it out of pocket. I handed the man my keys and sat down to enjoy a complimentary cup of coffee. About fifteen minutes later he asked me to come outside and take a look. The rear hatch door looked like nothing had happened! Him and ... another guy had straightened out the hinge and adjusted the door! And the spoiler wasn't scratched. It was just paint transferred from the garage door frame. He cleaned it off with damp microfiber towel. I asked him what I owed him and he said nothing. I was shocked! I told him to please charge me for his time but he wouldn't have it. I know I was lucky and I'm not saying that they will be able to fix your car in the parking lot but I will never forget this experience. I will also make sure to tell everyone I know about this. They definitely have a customer for life. Thank you. read more

Justin L

WI - 530 Lang Dr, La Crosse - 10/10/24

Customer service is second to none. Efficient, knowledgeable, helpful and caring.

Kathleen C

WI - 200 W Beltline Hwy, Madison - 10/9/24

Excellent job on the body work. Very professional and kept me updated the whole time my car was being fixed. Process was simple. Thank you!

Tierra S

WI - 1477 Hwy 51, Stoughton - 10/7/24

They always go above and beyond!!! The general manager is the star of this place and works to ensure all customers are happy. Getting things done the right way is always at the forefront. I have taken my vehicle here three times for repairs and every one of them has over exceeded my expectations! Great communication and customer service focus.

KATIE M

WI - 5317 Wayne Terrace, Madison - 10/5/24

Communication was good with when our car would be ready. The rental car was at the shop which made things really easy.

Jeff H

WI - 5317 Wayne Terrace, Madison - 10/4/24

Both Anthony & Logan were great to work with. Quick, quality work & was kept informed regularly.

Elizabeth H

WI - 1500 Chippewa Dr, Rhinelander - 10/4/24

Excellent work. Made time to get our repair done quickly due to our time constraints. Very friendly, professional people.

James B

WI - 6135 S 108th St, Hales Corners - 10/4/24

They were great. They did a wonderful job. My car looks great outside and inside. They went above and beyond. It was done in an a reasonable time. The staff was so nice. Very impressed!!! I would definitely recommend Gerber.

Jill K

WI - 9501 Washington Ave, Racine - 9/29/24

Excellent overall. My 2008 Toyota was so clean it looked like new. Everyone was polite, informative, and helpful. I highly recommend Gerber!

Peg F

WI - 1477 Hwy 51, Stoughton - 9/24/24

Johnny did an awesome job walking me through my options for a small paint repair. Most others would had trying to take advantage fo the situation, but Johnny didn't and will get my business for all my future auto repair needs. I've owned 40 cars and this guy is a gem for car lovers.

Christopher S

WI - 200 W Beltline Hwy, Madison - 9/21/24

Amazing experience- friendly and efficient

matthew l

WI - 5317 Wayne Terrace, Madison - 9/20/24

A great job was done on my hood. The job was done in a timely manner and Gerber took care of all the paperwork and the rental car. They made it easy.

Martha E D

WI - 200 W Beltline Hwy, Madison - 9/20/24

Repair was completed as promised. They called several times to keep us informed of changes as the repairs were completed. Car looked like new on completion. Would refer anyone to this location for estimates and repairs.

Lon (Leonard) S

WI - 1220 Meadow St, Watertown - 9/18/24

Excellent repair work and superior customer service.

Judith S

WI - 9666 Beaverland Pkwy, Beaver Dam - 9/16/24

Staff was courteous and helpful. We had to changed fix dates and everything worked out great

Linda E