Alabama Feedback

AL - 1110 Powder Plant Rd, Bessemer - 8/1/24

excellent work, excellent CSR information,. thanks so much

JAMES B

AL - 2004 Washington St NW, Huntsville - 7/23/24

Unfortunately truck was totalled but Gerber collision was very helpful at every step. Lexi was particularly helpful and up to date on the status of the truck from the time it was bought in till the insurance company notified me it was totalled. Thank you Lexi!!!

John E

AL - 1781 Cong W L Dickinson Dr, Montgomery - 7/10/24

If I could give them 1,000 stars I would! BEST PLACE AND PEOPLE EVER! Got done with my car in no time and the customer service was great! For now on this will be my go to place! Nathan was amazing, I couldn't have done it without him!!!

Shannon W

AL - 1781 Cong W L Dickinson Dr, Montgomery - 7/10/24

If I could give them 1,000 stars I would! BEST PLACE AND PEOPLE EVER! Got done with my car in no time and the customer service was great! For now on this will be my go to place! Nathan was amazing, I couldn't have done it without him!!!

Shannon W

AL - 802 Markeeta Spur Rd, Moody - 7/8/24

Wow! They were so kind and helpful. My car looks great. They even washed the outside and cleaned the inside!!

Tamara W

AL - 4870 Commerce Dr, Trussville - 6/11/24

The team provides exceptional service, treating customers like family. They ensure regular communication, including calls and updates on the status of your vehicle. Additionally, they thoroughly explain the details of the repairs being performed.

Marcus E

AL - 1409 Commerce Blvd, Anniston - 6/7/24

The best people to have my car fixed super nice and what a amazing job.. From the front office to the repair people you could not ask for anything. Better

Elizabeth F

AL - 1781 Cong W L Dickinson Dr, Montgomery - 5/17/24

The service was so GOOD! Employees are on point and very kind and professional, the job was done very well and very quickly. Very satisfied with how the job came out, they cleaned my car as well! Will recommend to everyone!

Adrian O

AL - 828 Co Rd 33, Pelham - 5/10/24

I've never had good luck with mechanics or repair shops. These guys blew me away! They went above and beyond to accommodate my schedule, the repair time was minimal, and they kept me posted on where they were with the repair. I LOVE the texts and updates. I will recommend them to everyone I know!

Courtney

AL - 2004 Washington St NW, Huntsville - 5/3/24

Gerber did a great job on my car and everybody was so nice

Catherine F

AL - 1120 S Memorial Dr, Prattville - 4/11/24

McClain Y. at Gerber Collision was amazing to work with. Not only did he get estimates to me the same day within an hour, he also had the repairs finished two days earlier than expected. The team at Gerber also gave our car a complementary and unexpected cleaning, and McClain ensured I was updated regularly via text/call about the status of my repairs. Highly recommend, 10/10 experience.

Rachael B

AL - 802 Markeeta Spur Rd, Moody - 4/11/24

At my age I've had numerous occasions with body repair shops. Gerber Collision in Moody Al. has an impressive reputation with my experience of their PROFESSIONALISM for Customer Service.

Charles R H

AL - 1409 Commerce Blvd, Anniston - 4/10/24

The team at Gerber Collision & Glass went the extra mile to take care of us after our accident. Kelly helped us with the paperwork and made our recover a smooth one. She also returned our rental car for us. Brandon was polite and efficient when completing the estimate. Jason answered all the question we had about the replace part and installation. The team repaired and washed our truck before my arrival. Tyler explained the details of the repair. He also made sure all of our concerns were addressed. Gerber has an excellent team here in Anniston. We are grateful to them for helping us through a tough time. Thank you!

Joshua & Jennifer W

AL - 1409 Commerce Blvd, Anniston - 1/3/24

Very friendly staff! The office and shop were very clean and organized. I loved receiving the proactive update calls every Tuesday and Thursday. That was over the top! I was told each Tuesday and Thursday what was currently happening with my vehicle and what would be next. In all my years of using body shops, I've never received this type of special customer service. They even returned my rental car! Gerber will be the only body shop I ever use again. Thank you!

DAPHANIE H

AL - 319 22nd St S, Birmingham - 12/24/23

The customer service Shelly and Courtney provided was excellent. The communication was on point with the services with my vehicle. I will bring my vehicle back again.

Chalise H