Ann Arbor, MI - 2310 S Industrial Hwy
MI - 2310 S Industrial Hwy, Ann Arbor - 10/7/24
Shoutout to the Ann Arbor S. Industrial highway location! The WHOLE staff was incredible, but I wanted to that Gerri (at the front desk) for being so communicative and Walker (my service technician) for keeping me in the loop throughout the whole process AND finishing my car early. I will definitely be coming back to Gerber in the future for any repair needs.
MI - 2310 S Industrial Hwy, Ann Arbor - 8/29/24
Samm especially helpful.
MI - 2310 S Industrial Hwy, Ann Arbor - 8/27/24
Repairs were done very well.
MI - 2310 S Industrial Hwy, Ann Arbor - 8/27/24
Automotive care: Excellent - The replaced bumper looks like the original one. - Car's exterior and interior were cleaned following repair. Customer care: Excellent - Manager kept me up to date on the status of the completion of the bumper replacement. - Technician reviewed the work to be done before the repair was begun. - Technician reviewed the work that was done when I arrived to pick up the car. - Transportation was conveniently provided by Gerber to and from my home to enable me to leave the car with Gerber the number of days required.
MI - 2310 S Industrial Hwy, Ann Arbor - 8/13/24
Fastest repair I've ever had, car looks great inside & out! If in the future I need collision/auto body repairs I'll definitely be back & I highly recommend them!
MI - 2310 S Industrial Hwy, Ann Arbor - 3/14/24
If Gerber offered a frequent flier program, I'd be a gold star member. I've had a multitude of auto body repairs done by them so I feel confident in giving a hearty five star review. They have a system in place that moved my cars through the repair process smoothly and quickly. From Jerri and the ladies at the front to Jason and the others in the body shop, I was treated with warmth and efficiency. And their repair work is beautiful. They got the rear view mirror on my white Fusion to match beautifully, which is not an easy feat. Obviously, I highly recommend Gerber Collision on S. Industrial!
MI - 2310 S Industrial Hwy, Ann Arbor - 2/29/24
Very professional front desk workers and repair staff. Excellent customer service and communication. Before leaving a car for repairs the customer better understands the work involved in the repair and the cost.
MI - 2310 S Industrial Hwy, Ann Arbor - 1/29/24
Best place to take my car! Great service, quick and reliable. They continued to give me status updates on the progress of my car and super friendly. My car looks brand new! They even cleaned all the broken glass. And Jerri - I cannot say enough good things about her. Even though she asked multiple time if I left anything in the car when dropping off, I still forgot something. I was able to call and pick up my item without any problems! She was ready and willing to help me out. She is kind, caring, made me feel welcome and is able to run the front end smoothly. She is a great asset to your wonderful team! Thank you all!
MI - 2310 S Industrial Hwy, Ann Arbor - 12/25/23
I would give Gerber Collision 100 stars if I could! Everyone from the front desk to the repair specialists to Trent V. has been amazing and so helpful. The repairs on my car were done quickly and well. Trent kept me very well informed throughout the whole process by email,phone and text. I also appreciate so much how well they cleaned and detailed my car inside and out. My car looks brand new! Thank you everyone at Gerber Collision!
MI - 2310 S Industrial Hwy, Ann Arbor - 10/18/23
Gerber repaired a couple of rock chips perfectly and in a timely manner. Brandon provided excellent customer care and made sure I was 100% satisfied with the work. I highly recommend Gerber and this entire group for all collision repairs and I don't want to forget the front desk ladies, so friendly and a pleasure to talk to. Thank you everyone for making this a hassle free experience.
MI - 2310 S Industrial Hwy, Ann Arbor - 10/6/23
5 stars
MI - 2310 S Industrial Hwy, Ann Arbor - 8/19/23
Fantastic communication! Kept me updated at all times! Excellent analysis of the damage to my car - the estimator found a spot that was damaged that I could not see and I am very particular about my car! Highly recommended!
MI - 2310 S Industrial Hwy, Ann Arbor - 8/4/23
Employees are friendly, courteous and professional At all times
MI - 2310 S Industrial Hwy, Ann Arbor - 7/19/23
I was completely impressed with the level of service I received. It's especially impressive with so many businesses cutting back on customer service. Every step of the process was smooth, communication was great and my car was done ahead of schedule. I would use this shop again with no hesitation if I needed body work on my car.
MI - 2310 S Industrial Hwy, Ann Arbor - 6/23/23
Thank you thank you thank you! I'm you guys did an amazing job and fast! Special thanks to Mike K. for taking care of everything!!
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