Arizona Feedback

AZ - 4670 S Palo Verde Rd, Tucson - 1/9/23

My car was hit while parked out front of my house. Once Gerber Collision received my car they were fantastic with texting and calling about updates throughout the process. Once my car was taken apart from repair, they found prior damage (which I was unaware about as I bought the car used). Gerber Collision was great about communicating with both myself and my insurance company. In the end, Jose explained to me that my care was not previously repaired correctly and it is not safe to drive. While this was hard to hear, I appreciated the honest review. I may be down a car, but a life is way more important. While my car was totaled by my insurance, I have to give much thanks and appreciation for the integrity given by the staff at Gerber. If you look for honesty, this is the place to go.

MICHELLE R

AZ - 2934 N Omaha NE, Mesa - 1/1/23

Great experience, easy to work with!

Daniel R

AZ - 775 N Dysart Rd, Avondale - 12/31/22

Donna and the team went above and beyond to get the job done in an urgent time frame.

Blaine J

AZ - 7530 E Hampton Ave, Mesa - 12/30/22

Work was completed as estimated and it only took 2 days. Great service.

Linda E

AZ - 2934 N Omaha NE, Mesa - 12/23/22

Friendly, helpful staff and great service

Danielle H

AZ - 7530 E Hampton Ave, Mesa - 12/21/22

John looked after me. I was afraid the adjuster would total my car. It's a '98 Toyota Camry I bought new. I have taken excellent care of it. Just put $3K into it. It has 107k miles. Every mechanic that has worked on it tells me not to get rid of it. In 25 years other than regular maintenance, repairs have cost $7K. Besides being a great car, I couldn't buy another one. It was close but John made it work. John had already gone above what you get today, he delivered my car to my home! If you want excellent workmanship, my car looks new, service without compare, chose Gerber's on Hampton Ave., Mesa. Thank you so much. I appreciate all that you did for me!

Laura H

AZ - 3114 N Lear Ave, Casa Grande - 12/17/22

My car looks brand new! It did take longer than expected, but with the wait!!

Denise R

AZ - 2934 N Omaha NE, Mesa - 12/13/22

The whole experience went very well, the staff was great to work with. I had 2 separate claims on the same truck ( bad drivers ,not me them ) Stuff happens-- The truck looks great, they did a professional job. Again Thanks -- Hal

Hal R

AZ - 3145 E Main St, Mesa - 12/12/22

Did a wonderful Job on my car Loved that it was done perfect and when my car was returned to me they cleaned it inside and out . also the staff was very friendly and let me know how things were going every step of the way. Thank You .

Sharyn W

AZ - 1015 W Broadway Rd, Mesa - 12/6/22

I wanted to Drop an Excellent customer service review for the best service I received in not only in customer service but with the manager Mallory took the time personally to talk with me and ask me my needs and how she could help me. I'm disabled and she made me feel so comfortable. made sure i had a ride home while waiting for my car to be repaired and turn around to be picked up. she took the time for my needs. so, if you have questions or concerns, please ask for Mallory. she's a godsend. Mallory Magyar General Manager 1015 W. Broadway Rd. Mesa, AZ 85210 Ph: 480-969-5485 BroadwayAZ@gerbercollision.com www.gerbercollision.com

Kayleen K

AZ - 477 N Cooper Rd, Gilbert - 11/29/22

I had a 2012 Red Chevy Sonic that was being impaired due another driver that caused damage to my driver door. I got efficient up to date information on the status on my car via text and call. I had great service and my car looks shiny and new!! Thank you!! :)

David J

AZ - 3260 S Arizona Ave, Yuma - 11/25/22

Exceptional service was always charming and friendly. Fast and walked me through the whole process. Thank you for being so helpful!

Jazmin B

AZ - 1015 W Broadway Rd, Mesa - 11/25/22

BEST SERVICE I HAVE EVER HAD. The manager and workers are friendly, accomidating, knowledgeable, and caring, Excellent work!

Jerrold F

AZ - 1015 W Broadway Rd, Mesa - 11/16/22

Great collision damage repair to like new

Marty R

AZ - 477 N Cooper Rd, Gilbert - 11/9/22

First off, Alex is a rockstar at customer service. It's so rare these days, so I had to specifically mention her. She's warm And welcoming from the moment you walk in, is knowledgeable and informative, etc. Kayle was also good at keeping me informed every step of the way via email, txt, or phone. They made my rental car transaction super easy and convenient. All in all, this place has a great system, is organized, and has a really good staff.

Nancy S