Aurora, IL - 19 S Route 59
IL - 19 S Route 59, Aurora - 5/16/24
I went in the auto shop to get my door realigned as my door wouldn't open cause the side of the fender was bent. The manager said he treats customers like is 24 year old grandson. The tech bent it back and got it with no charge ! AWESOME SERVICE!
IL - 19 S Route 59, Aurora - 4/22/24
This was a timely process however Kim and Ray did a great job with keeping me updated! My car looks brand new so the wait was well worth it! The only thing that made me not give 5 stars was the fact that there were multiple delays and some miscommunication regarding finish date and just overall progress with my car! Other than that everything was great! Thank you Gerber for making my car look fresh off the lot, it literally looks like the accident I was in ever happened! Keep up the great work!
IL - 19 S Route 59, Aurora - 3/10/22
Wendy and Joon were phenom. Great service great work!
IL - 19 S Route 59, Aurora - 2/28/22
VERY PROFESSIONAL - GREAT JOB AND MY AC WORKS! ---YEARS AGO HAD TWO SEPARATE ACCIDENTS NOT MY FAULT BUT THE COLLISION PEOPLE DID NOT DO A GOOD JOB THEN AS MY AC DID NOT WORK HAD TO BE FIXED AND RADIATOR.---GERBER FIXES IT RIGHT THE FIRST TIME--COUNT ON IT!
IL - 19 S Route 59, Aurora - 9/5/21
Very timely service, excellent quality Thank you
IL - 19 S Route 59, Aurora - 7/29/21
this was my first conversion experience. I'm very happy with the service. great service, fast and great work. very friendly with customers.
IL - 19 S Route 59, Aurora - 3/4/21
Communication was great, work was great, price was very reasonable (I was paying out of pocket). Great team would definately go back and recommend!
IL - 19 S Route 59, Aurora - 8/14/20
Really liked the daily update texts. The work was great and the car work was completed sooner than expected.
IL - 19 S Route 59, Aurora - 2/9/20
Great experience with this Gerber! They got me into a rental ASAP, gave updates to the estimate, paid attention to small details and the car is running just like it was new. I can't tell that there was any collision at all. The friendly and great customer service was greatly appreciated. They went above and beyond.
IL - 19 S Route 59, Aurora - 11/12/18
excellent body work repair for my Fusion. Very satisfied with the work and my car was finished earlier that estimated. Have always used Gerber for prior work and will continue to use them in the future. Love the texts for status updates.
IL - 19 S Route 59, Aurora - 10/11/18
I was greeted and welcomed by Jenna, who was extremely professional, friendly, and efficient. I was "blown away" by the customer service and extremely pleased by Jenna and the service techs at Gerber. I will be recommending this Gerber location to family and friends for their auto repair needs.
IL - 19 S Route 59, Aurora - 8/28/18
Staff did everything for me, I didn't even have to worry. They had the rental car set up and ready to go before I got there and also was in contact with my insurance company, so I didn't have to try and solve the problem myself. They did great work and an excellent job, I would highly recommend them if you want the best results as well as being stress free!
IL - 19 S Route 59, Aurora - 5/21/18
The customer service was extraordinary. I brought my car in at 9 am. It was fixed by 9:45 a.m. (My rear left bumper had to be repaired.) From the time I walked in the door to the time I left, everyone I met and talked with was friendly, professional, and diligent - they reviewed everything with me before and after the repair. I have car insurance with AAA. They referred me to Gerber. I'm SO glad they did.
IL - 19 S Route 59, Aurora - 2/20/18
They did an excellent job!
IL - 19 S Route 59, Aurora - 2/5/18
Excellent workmanship and an outstanding job keeping me informed of the status of the repair.
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