Illinois Feedback
IL - 1430 W Northwest Hwy, Arlington Heights - 10/17/24
Outstanding Customer Service, follow up and follow through, Work Quality was great. An overall good experience which is rare with most companies. Martin (Marcin?) and Ryan were thorough and professional. This will be my go-to-location in the future!
IL - 16000 S Lincoln Hwy, Plainfield - 10/13/24
The service was awesome,color matched perfectly, and the employees went above and beyond to accommodate my wife and I . I will definitely recommend this facility to all !!!
IL - 1493 N State Rte 50, Bourbonnais - 10/10/24
Amazing Communication!! Worked fast and was very respectful!!! Wonderful job on fixing my car looks brand new!!! Left very satisfied : )
IL - 400 W Grand Ave, Elmhurst - 9/30/24
I have been here to many times and never have I been disappointed . From Christian who took my calls to Dominick who took care of me & understood I needed my car asap, to the people who fix my car a huge thank you! Gerber, Elmhurst #1
IL - 300 Washington Ave, La Grange - 9/30/24
Very professional. Excellent work.
IL - 1904 Lehigh Ave, Glenview - 9/28/24
Things always go smoothly at Gerber. While it took a while, we were very satisfied with the outcome and friendly service.
IL - 1430 W Northwest Hwy, Arlington Heights - 9/27/24
They gave us a timeframe to pickup up our car and got it to us sooner! Appreciate how polite and helpful they are.
IL - 1060 W Huron St, Chicago - 9/26/24
All I can say is Wow! My thanks to Chris at the Huron shop. The whole process was easy and low stress. Not only does the work look great, they finished it early and got my vehicle back to me ahead of schedule! Gerber treats their customers right, especially women. You can trust the estimates even when you're paying out of pocket like I was. It even turned out to be a little less. Thanks again.
IL - 20338 N Rand Rd, Palatine - 9/24/24
Front Desk was friendly and efficient. Great communication from the "back-end" on the status of the repair. Excellent repair- like it never happened.
IL - 20445 Milwaukee Ave, Buffalo Grove - 9/24/24
Julian from the Buffalo Grove,IL was such a great help and so professional with my little swipe. He took the time to explain and then went ahead and wiped off the paint left behind and reattched the light on the side of the wheel . He did not charge me and made me a customer for life! What a great way to make your customers feel like a king! Thank you Julien!!!
IL - 170 N Appleton Rd, Belvidere - 9/21/24
Great experience. Spencer, my adjustor, was professional, knowledgeable and informative. The body work was excellent and I received my car back earlier than expected! I am pleased.
IL - 20338 N Rand Rd, Palatine - 9/21/24
Fixed my car withn care. Would Recomend
IL - 801 N State, Elgin - 9/14/24
Through no fault of Gerber, over the past number of years I have had a number of occasions in which I needed auto body repairs. From the first time I used Gerber in Elgin, I was sold. They have always done excellent work on my cars, repairs are immaculate. The staff is professional, helpful and clearly knowledgeable of their trade. I am sold for life.
IL - 11800 Kreutzer Rd, Huntley - 9/13/24
Great service from beginning to end!! They kept me informed throughout the whole process. My Acura looks good as new!! Thanks again! :)
IL - 6200 Berkshire Dr, Crystal Lake - 9/12/24
This was the best experience possible!! Thank you Jerry for making it all so painless
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