Bourbonnais, IL - 1493 N State Rte 50

IL - 1493 N State Rte 50, Bourbonnais - 4/19/16

Did a great job 5 stars all the way we've had a vehicle repair here before john was very nice

Nancy M

IL - 1493 N State Rte 50, Bourbonnais - 4/18/16

I've been to Gerber so far a total of 5 times they always do amazing work. Also they are fairly fast about getting the work done.

Nicholas B

IL - 1493 N State Rte 50, Bourbonnais - 3/24/16

The car looks great. Everything was taken care of very quickly.

Rich N

IL - 1493 N State Rte 50, Bourbonnais - 3/13/16

I had a 2006 Chevy Colorado pick-up that was damaged on the right rear and rear side panel. The shop stared on Monday and by Friday the job was done. I was very happy with the workmanship and how they kept me updated on the repairs being made from day to day. I will they my friends and my family members that this is the best place to have your car or truck repaired.

lawrence l

IL - 1493 N State Rte 50, Bourbonnais - 3/10/16

Friendly and timely. Couldn't ask for anything better.

Janace J

IL - 1493 N State Rte 50, Bourbonnais - 2/25/16

excellent service ! excellent crew !

RALPH L

IL - 1493 N State Rte 50, Bourbonnais - 2/4/16

Everyone was very polite and did a very good job. It was ready within 2 days.

Penelope N

IL - 1493 N State Rte 50, Bourbonnais - 1/22/16

They did a great job, very helpful. Doug was great always kept me up-to-date with everything going on, it made the whole processes easier.

Gabe R

IL - 1493 N State Rte 50, Bourbonnais - 1/6/16

I was in an accident in early December. My car had significant damage. Of course, I needed it repaired quickly, properly, and thoroughly at a shop that I felt could be trusted. In addition, I needed help with a rental since I hadn't opted for that coverage in my policy :( Per my insurance company, I learned that the Bourbonnais Gerber shop had a gold star rating from customers and offered 5 days of free car rental. I also learned that they provided a lifetime guarantee on their repairs. I called the shop and spoke to Doug, the General Manager. He was kind, helpful and genuine. Although I hadn't met him in person, I felt I could trust him to do right by me and my car. I am pleased to say that he exceeded my high expectations! He expedited my repair and called me as needed with progress reports. Additionally, the shop sent me progress ... reports via text, very cool! When I took my car on a test drive upon pick up, I noticed a slight problem with the steering. Doug sent my car to the Mitsubishi dealer for additional inspection. The findings were inconclusive, but Doug erred on the side of caution and replaced my front wheel and tire. He made the right decision too! When I picked my car up on New Years Eve and took it for another test drive, the steering was perfect! Doug and his team really went "the extra mile" for me in several ways and I really appreciated it. I was treated like a valued customer and not just another insurance claim. I live near Joliet, so i could have chosen closer repair shops, but Im so glad I didn't. It was worth the tow and follow up trips to Bourbonnais. Would I take my car to them again for repairs in the future? Absolutely! As long as Doug is rhe General Manager there, you can count on excellent treatment and service. Thank you! read more

Zonda Z

IL - 1493 N State Rte 50, Bourbonnais - 12/24/15

James G

IL - 1493 N State Rte 50, Bourbonnais - 12/17/15

I had a very good experience at this location. They were very professional and super nice. Car was done earlier then expected!

Helen P

IL - 1493 N State Rte 50, Bourbonnais - 12/15/15

I had a wonderful experience. Every one was very nice and extremely helpful. Was done on time and looks amazing. I will recommend to friends and family. Thank you so much. One word to describe my experience..... Wow!

Deborah L

IL - 1493 N State Rte 50, Bourbonnais - 12/3/15

Excellent work. And done in a timely manner

Dana V

IL - 1493 N State Rte 50, Bourbonnais - 10/23/15

Very pleased with the work they did and the car came back nice and clean! Thank you Gerber!

Damon L

IL - 1493 N State Rte 50, Bourbonnais - 10/13/15

fast friendly service car fixed in 1 day other quote I had was way higher priced so happy when I got car, they washed it, cleaned and vacuumed inside, cleaned windows, what a nice bonus surprise will WRECK-ommend to anyone I know that needs their type of service

allan k