Broken Arrow, OK - 701 W Freeport St
OK - 701 W Freeport St, Broken Arrow - 8/13/15
Everyone was spot on in each area; from answering the phone pleasantly, getting information correct; giving me the estimate, keeping me informed about the car. Explaining each detail to me. Going over what all was done, how much it cost, the warranty from the fix. I felt they went above and beyond to make sure that I was very happy with the service I received. My car was cleaned and looked way better than when I took it to their location. I will refer this site to other family and friends should they need service.
OK - 701 W Freeport St, Broken Arrow - 8/7/15
I had impressive service! You guys did a fantastic job in a hard time of my life. My truck looks awesome, which I didn't think was possible after that wreck. It looks like a brand new truck!!! The paint job looks spectacular =) Thank you so much Gerber, I'm so glad I chose you!
OK - 701 W Freeport St, Broken Arrow - 7/22/15
The experience with my Gerber crew in Broken Arrow was exceptional from my introduction to Becky on the phone to Shane and others keeping me apprised of progress. They were all thorough, professional, and true to their word when discussing my case. Although I don't want further dealings with a collision repair, I'd return here in a heartbeat. Not to mention my car looks awesome.
OK - 701 W Freeport St, Broken Arrow - 7/18/15
5 stars-Everyone was amazing and so helpful at this Broken Arrow location. everything went so smoothly and they were very professional. I am 67 yrs old and have never had an auto claim. Gerber Collision just made the process so easy for me.
OK - 701 W Freeport St, Broken Arrow - 7/8/15
The people at Gerber, Broken Arrow were friendly and responsive to my questions. They kept me informed throughout the process.
OK - 701 W Freeport St, Broken Arrow - 6/29/15
Excellent
OK - 701 W Freeport St, Broken Arrow - 5/23/15
I was very pleased with the work that was done on my truck. If I ever need work done to my vehicle in the future I will bring my vehicle to Gerber Collision. I would also recommend Gerber Collision to friends and family. The staff at the Broken Arrow, OK location are very professional and have excellent customer service skills. They were able to resolve issues with the insurance company that I was unable to do.
OK - 701 W Freeport St, Broken Arrow - 5/21/15
The shop did a great job on my truck and I'm very pleased with it.They treated me with respect and made me feel at home. I would recommend them to anyone who needs repairs on their vehicles.
OK - 701 W Freeport St, Broken Arrow - 5/19/15
I was involved in an accident and I can honestly say that Gerber Collision took away a lot of the added stress. Becky was great at getting me schedule to come in for the inspect. She was polite and worked with my schedule. After bringing in the vehicle I was taken care of quickly. After they started working on the vehicle they noticed additional damage. They were quick to keep me updated and were there to help answer any questions. That additional damage brought my return date out an additional week but Gerber was able to get it done as soon as the parts came in and even finished a full two days before the extended deadline. When I came to pick up the vehicle Chris was very knowledgeable and polite. He provided me with all of the information, answered all of my questions, and pointed out everything when we did the walk around of my ... read more
OK - 701 W Freeport St, Broken Arrow - 5/13/15
Great service! They exceeded my expectations!
OK - 701 W Freeport St, Broken Arrow - 5/9/15
Everybody we came in contact with was very friendly! The lady at the front desk was especially accommodating! Thanks!
OK - 701 W Freeport St, Broken Arrow - 5/1/15
This was my first experience with Gerber or any body shop for that matter. I felt as though I was extremely taken care of. I did not have rental care coverage on my policy and was able to take advantage of the complimentary 5 day rental car. Unfortunately, the dealer sent the wrong headliner for my vehicle, which caused a delay of an extra couple of days past the rental coverage. Shawn was gracious to extend the complimentary rental an additional week. I had a business trip throughout those extra days and did not have to worry about getting the rental back. The whole staff provided excellent communication and called twice a week to give me status updates on my vehicle. Every time anyone said they would call, I received it when they said I would. I am very pleased with the quality of work, and even more so of the entire staff. I will ... read more
OK - 701 W Freeport St, Broken Arrow - 5/1/15
Very satisfied with the repair of my car, the time it took for the repair, being kept informed twice a week on the progress of the repair, how clean my car was when I picked it up, and the staff.
OK - 701 W Freeport St, Broken Arrow - 4/24/15
They did a great job replacing my fender and matching the paint. The employees I dealt with were very knowledgeable & helpful. I couldn't be happier with the service.
OK - 701 W Freeport St, Broken Arrow - 4/23/15
I would recommend this company to anyone.
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