Burlington, WA - 1970 S Burlington Blvd

WA - 1970 S Burlington Blvd, Burlington - 4/12/14

The strip that surrounds the rear side window on our Lexus 330 came off. Yesterday I stopped at Gerber in Burlington, WA and talked with Darrell T. asking if he could fix it. He was very polite as we looked at my car and told me if I would like to have a seat in their waiting room he would fix it for me right then. I was surprised about 5 minutes later when he came back in and told me it was done. All this and no charge! So I want you to know how much I appreciated such good service. You have a great guy there! Thank you!

Judy T

WA - 1970 S Burlington Blvd, Burlington - 4/7/14

My car was damaged by a tanker-carrier liability for which was accepted by the carrier, rather than having to go through my own insurance carrier. Cedar J. in the Burlington store inspected the car, took pictures and gave me what I felt was a very good quote - she contacted the carrier and arranged for that firm to pay her, directly, using their company credit card - she was professional and knowledgeable and did everything she could to assure my complete satisfaction. I was most pleased and will contact her, again, when the time comes for me to have the car detailed or in the event I ever need any other of your services

Francis B

WA - 1970 S Burlington Blvd, Burlington - 3/28/14

I was called for a phone survey and chose to not answer some questions and apparently that lowers the score for the office that did my work. That was not my intention. I did get a call from the Burlington office and they clarified that. I was told someone would call to redo the survey and I have not received a call. My service was excellent and I don't have anything negative to state about my experience or there customer service. Cedar Schroder was extremely efficient and helpful and kept me informed every step of the way. A true professional and genuinely made me feel I was her only customer!

Terri H

WA - 1970 S Burlington Blvd, Burlington - 3/3/14

We were rear ended in Seattle, while attending the boat show.We stayed in Anacortes for the night so my husband could catch a ferry home, and I could get estimates for the damage.Out of 6 phone calls, Gerber was the only that answered They got me in for an estimate that Saturday, and the car was fixed by the next weekend(4 day's total). Their great customer service left me with peace of mind. I would rate the them a 5 for great all around service. Thank You!

Lynne W

WA - 1970 S Burlington Blvd, Burlington - 2/3/14

Windshield was replaced and dented roof was repaired and repainted. Job is top rate.

Thomas C

WA - 1970 S Burlington Blvd, Burlington - 1/17/14

Should be a 10 star rating !!! Ceder did a GREAT job,and my car looks great...She took care of everything !!! and made this very easy...Was a pleasure doing business with them...If I even have another problem, it's the only place I would go...and I'm telling everyone what a wonderful job they all did... Thank you,Thank you...p.s. I work at Boeing in Everett,so I'm telling lots of people !!!

Kim B

WA - 1970 S Burlington Blvd, Burlington - 1/14/14

Gerber Collision was wonderful to me after my car accident. Even when Liberty Mutual was holding off for the three weeks before assuming liability, Cedar worked with me and kept in the loop of what was happening. I would go back to this collision shop if I ever needed body work done and I would definately recommend to friends and family.

Kat J

WA - 1970 S Burlington Blvd, Burlington - 1/8/14

I forgot to do this a few months ago. It was a great experience and Gerber went beyond for my car repairs. Thank you

Raschell S

WA - 1970 S Burlington Blvd, Burlington - 1/7/14

Cedar was truly amazing! She kept me informed and worked really well with Toyota to make sure that my car was repaired as close to pre-collision condition as was possible. She even went so far as to make sure someone was there for me to pick up on Saturday. She always treated me with respect and care. I really appreciate her work and care.

David B

WA - 1970 S Burlington Blvd, Burlington - 1/3/14

What a great crew! From the moment I walked in the door. Awesome work my van looks great matching the paint repair, pin stripping plus the detailing of my van looks better then when I first bought it! Thank you for the great work!

Victor V

WA - 1970 S Burlington Blvd, Burlington - 12/13/13

Excellent customer service and up to the minute repair notification was appreciated. I will definitely recommend your service to others.

Kathy R

WA - 1970 S Burlington Blvd, Burlington - 12/13/13

Staff here at Gerber were very friendly and informative. Explained process, never left anything out. As a customer I will reccomend Gerber to others.

Maria J

WA - 1970 S Burlington Blvd, Burlington - 12/13/13

Great Service, good people. Prices are reasonable. They are on time with scheduling.

Rebecca S

WA - 1970 S Burlington Blvd, Burlington - 11/29/13

Great Service-Prompt and good work!