Cary, NC - 201 Maynard Crossing Ct

NC - 201 Maynard Crossing Ct, Cary - 12/13/17

I dropped me vehicle off for collision repair on 11/30/17. I was nervous about trusting a new place that hadn't provided me service in the past. That's about the time I met Gail in your customer service area. She was very warm and welcoming. She arranged for my rental service to pick me up and explained the process of what I should expect with my repair. She made me feel like family and I was much more relaxed to leave my vehicle.

Wendy Q

NC - 201 Maynard Crossing Ct, Cary - 12/8/17

Gail and Elaine exceeded my expectations with repair and keeping in touch to let me know timeframes and they were friendly which counts for a lot!,

Lelia B

NC - 201 Maynard Crossing Ct, Cary - 12/6/17

Gail was very helpful, polite and professional.

Carrie J

NC - 201 Maynard Crossing Ct, Cary - 12/5/17

A deer ran into my car last evening doing much damage. I was referred to Gerber by my insurance company. Im still shaken up and wondering how I was going to be able to get my life back together. Gayle called me with paper work she needed me to sign. She was so positive and helpful..I was able to get that thru my email and things are good to go! Her support was most appreciated. Thank you !

Mary S

NC - 201 Maynard Crossing Ct, Cary - 12/4/17

We were treated with extreme care, respect and professionalism from Start to finish. Gail, John, Jamie and (every one else that took our calls) did a wonderful job! I have recommended this business already to anyone that will listen.

karen s

NC - 201 Maynard Crossing Ct, Cary - 11/30/17

Gail has been sooooo amazing while helping me through the repair process! She helped push the claim process along with me through the insurance company because they did not want to not pay for my repair to pre-accident condition. I am soooo thankful for Gail's attentiveness to my situation and truly caring spirit. She possesses amazing work ethic and made me feel like she truly empathized with me and my situation with the insurance company. Thank you to Gail and everyone else at Gerber in Cary!

Shontice T

NC - 201 Maynard Crossing Ct, Cary - 11/30/17

I have used this facility in the past to repair my vehicles. The service is excellent. Gail greated me at the door with a friendly smile. She was very through and exact in taking my information. She was very informatinve in explaining to me the process of having my SUV repaired and my options. She is a great ambassador for Gerber. She was a delight to work with. Jamie was my service representative. He explained the repair process and handled my questions very professionally. He followed through with all his commitments. He also was a pleasure to work with. Extremely friendly and personable. I was informed on a regular basis as to the progress repairing my SUV. The SUV looked like it just rolled off the production line when I picked. Jamie went over the repairs to make sure I was pleased with the results. Jamie and Gail along with the ... expert work done on my SUV are the reasons I keep returning to Gerber to have my vehicles serviced. Grebber can be very proud of the Gail and Jamie for the quality of service they offer their customers. read more

Earl S

NC - 201 Maynard Crossing Ct, Cary - 11/28/17

I had the pleasure of meeting Gail D. today one of your employees at my local cary location. I could not have been more pleased to have met her as she was professional polite and was able to service me to the best of her ability. My only complaint was that jail does not have her own business cards as she had to write her name on a blank card which in my Pinyan is not very professional. To me girl is the face of your company right now. I have no dealings with anyone else there so it would be nice if she had her own business cards to pass out to the dozens of people she sees every day. Very small expense for A very large gain in my mind

Eddie N

NC - 201 Maynard Crossing Ct, Cary - 11/28/17

Gerber did a A1 service on my wife's car. Beginning with the first phone call to picking up my vehicle, their service was Great. Thank you guys and I will surely recommend your business to friends.

Ronald S

NC - 201 Maynard Crossing Ct, Cary - 11/28/17

I was rear-ended so we were going thru the other drivers insurance (eerie) and they were being less than helpful. Gail and Elaine were AMAZING- they took care of me and my car and made sure that I was taken care of and out the door and in a rental. I am super appreciative as I had never had to deal with another driver's insurance and Gail and Elaine made sure I got what I needed from them!

Elka A

NC - 201 Maynard Crossing Ct, Cary - 11/22/17

Gail was great on the phone and in person. She worked hard to get me taken care of when I needed to have my radiator re-repaired. Thanks!

Kim B

NC - 201 Maynard Crossing Ct, Cary - 11/18/17

Gail was phenomenal she was very friendly and took care to ensure that all of my paperwork was correct.

Nicole

NC - 201 Maynard Crossing Ct, Cary - 11/17/17

Gail exemplifies what great customer service is!

Stacey E

NC - 201 Maynard Crossing Ct, Cary - 11/17/17

Gail was so helpful and friendly!

Sarah S

NC - 201 Maynard Crossing Ct, Cary - 11/10/17

Very good customer service; attentive. Called me after the work to make sure everything was ok with the repairs. Very passionate and energetic about her work and customer service.

Fernando C