Chicago, IL - 3425 N Halsted St
IL - 3425 N Halsted St, Chicago - 3/4/11
I would like to mention the fabulous service I received from Sam with Gerber this past week. Everyone was so accommodating and polite. Gerber lived up beyond our expectations.
IL - 3425 N Halsted St, Chicago - 3/4/11
Speedy, courteous, friendly professional service. Thanks.
IL - 3425 N Halsted St, Chicago - 3/3/11
My state farm agent recommended to Gerber Collision for service and repair. I was very happy with the quality of service and the assistant my sale person Raul Rodriguez provided. Mr. Rodriguez provide top notch customer service. I would like to thank Mr. Rodriguez for the quality service provided. I would definitely recommend Gerber to family and friends.
IL - 3425 N Halsted St, Chicago - 3/3/11
My insurance company recommended I come here to have my bumper replaced. Chris did my estimate and scheduled the repair for me. He was professional, and the estimate I was provided was exactly what the total came out to. They finished the repair in the time they promised, and even worked with me on my work schedule to pick up the car at a convenient time for me. Fantastic! They made it very easy.
IL - 3425 N Halsted St, Chicago - 3/2/11
Sam Rihani provided excellent customer care, assisted with everything pertaining to the repair of my vehicle and the rental of a car while mine was being fixed. He was efficient and attentive. The car looks great and the whole thing was painless.
IL - 3425 N Halsted St, Chicago - 3/1/11
I am truly grateful to Gerber Collision now. I will admit that I had some skepticism when I was first referred to them by a friend. But from the very first day that I took my car in for service, I was shown nothing but professionalism. The person who I dealt with was Chris Freihaut and he really kept me informed on what was happening with my car. Chris told me after the initial check to see what needed to be done that he would call me every Tuesday & Thursday, and he kept his word on that. Most other places you've got to call them to ask what's going on with your car. I appreciate his attentiveness and I feel that he went the extra mile even though he didn't have to. Great customer service skills!!!! And on top of that my car looks GREAT!! So to everyone ... Thanks. To Chris, I say keep up the good work. even though I'm not your only ... read more
IL - 3425 N Halsted St, Chicago - 2/26/11
Sam was great with our car, he was very professional in his conversations, and was able to explain in detail what was being done at each and every step. When the car was dropped off, the brake light wasn't functioning, and Sam made the personal effort to get that fixed before I left. I would recommend Sam to anyone who needed car repair.
IL - 3425 N Halsted St, Chicago - 2/26/11
Sam Rihana was wonderful and made this repair a good experience. The work done was perfect.
IL - 3425 N Halsted St, Chicago - 2/26/11
Thank you Sam Rihani for patiently explaining all the work that was done to my car and for working with the insurance company to make sure everything would be covered before work was done. My car looks great!
IL - 3425 N Halsted St, Chicago - 2/26/11
Gerber Collision and Glass is the BEST, hands down. their professional service, updates and attention to detail are second to no one. Sam walked us through the process and saw to it that we were 1000% satisfied with the work the guys did on our vehicle.
IL - 3425 N Halsted St, Chicago - 2/25/11
Raul Rodriguez was extremely helpful and kept us up to date on the status of the repairs. We were pleasantly surprised when the job was completed ahead of schedule.
IL - 3425 N Halsted St, Chicago - 2/25/11
I had a perfect experience during my repair.
IL - 3425 N Halsted St, Chicago - 2/24/11
My name is Gilda and I will go to Gerber Collision whenever I have to. In my opinion, Gerber is at the top of their game, the very top. The mechanic that worked with me was Sam. He kept me updated on a daily basis. He was so educated that I didn't have to ask him any questions. Once or twice, I needed to call Sam and he returned my calls within five minutes. The tow truck was here within five min utes,,,,,a flatbed. This may sound like a farce, however every word is true. Sam's tone never changed. He is a professional,couteous, and a gentlemen. Gerber Collision and Sam ROCK!!!
IL - 3425 N Halsted St, Chicago - 2/23/11
Hello, my name is Gilda Simon-Medley. Approximateley one month ago, my truck was hit in front of my home. The other driver didn't stop,and I was left with a damaged Envoy Denali XL. I was hurt even though my truck is a a material object, however it was mine. Sam from Gerber stepped in, dried my tears, and gave me his word that everything would be alright. Sam kept his word. I received a daily report from Sam. I was not a claim number, was a human being. Not only was Sam a true professional, he was pure gentleman. Gerber is the place to go. There were luxery vehicles there at the shop also. Sam returned every single call that I made to him. He is a very busy man, but never too busy for his customers. I am very thankful for Gerber Collison and Sam. By the way, Gerber came to my home and put my truck on a flat bed. Kudos to Gerber Collision ... read more
IL - 3425 N Halsted St, Chicago - 2/22/11
The service from Gerber was outstanding. Raul Rodriguez in particular was great. He was attentive and kept me updated with the progress on our car. Our insurance company was a pain, but Gerber handled their end beautifully and helped keep the insurance company at arm's length. Their attention to detail was remarkable, and it looks like we have a new car. Highly recommend!
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