Colorado Feedback

CO - 6700 W Colfax Ave, Lakewood - 7/25/13

The experience was excellent. The repairs were good quality, the service was done on time, and the staff were patient, friendly, and helpful.

Randy C

CO - 275 Enterprise Dr, Pueblo West - 7/25/13

Service was good, they seemed to know what they where doing. I have worked at a body shop for the past four years as the office manager in Alaska. So I have pretty good knowledge of how the process works and the time it should take for the repairs being done. Gerber gave me an estimate for a three day repair and had the car done in two which was great as I did not turn the damage into my insurance company so I was also paying for rental coverage as well so getting it done early saved me $45 in additional rental fees. I did ask for a small rock chip to be fixed on the drivers side door to be touched up but that was left untouched but with getting the car done early I feel made missing that somewhat ok. I would recommend Gerbercollision in Pueblo Colorado.

Danielle C

CO - 6750 S Dawson Circle, Englewood - 7/25/13

This is my second experience with Gerber Collision and Glass at So. Dawson Circle. All the employees at S. Dawson Circle are most attentive, gracious, courteous, helpful, friendly, efficient and very professional. The rooms, including the restrooms are very clean, orderly, pleasing and comfortable. The waiting time to see and adjuster is short. They explain the problems, the options, the approximate time to complete the work and keep you informed along the way. It is a pleasure doing business with them and would recommend Gerber C. & G. to anyone needing automobile repair work.

Anthony A

CO - 2228 S Colorado Blvd, Denver - 7/25/13

"Jake was great! I was rear ended in a hit and run the day before leaving for a month long road trip. They got me in the next morning before we left and let me pick any day when I returned to drop my car. There was additional damage that I found after the estimate and Jake knew right away it was related to the accident and updated the estimate accordingly. They had the direct billing with State Farm set up before I even dropped the car! I loved the frequent text message updates, especially the one that said "Your Subaru is ready to come home!". I'd absolutely recommend them to a friend!"

Amanda S

CO - 2555 S Santa Fe Dr, Denver - 7/24/13

The staff at Gerber on Santa Fe was very pleasant to work with. They kept me informed and updated during the two weeks my car was being repaired. Dana at the front desk was always professional and polite. Jason was easy to work with as well. He was always very informative and professional. I was overall happy with the work done on my vehicle other than a couple of minor issues. But Jason took care of those issues immediately and was very happy to do so. Thank you Gerber for taking care of our vehicle.

Cynthia M

CO - 12520 W Cedar Dr, Lakewood - 7/24/13

The repair was done with great experise and Scott did everything that he promised. I have had the car repaired before (damage due to a flying object) at the Ceder store, and was satisfied then. I am also satisfied this time also and would come back again (hopefully people will stop hitting my parked vehicle).

Mike S

CO - 2228 S Colorado Blvd, Denver - 7/24/13

I just had my Jeep repaired, and it was a great experience. I worked with Justice, and from the minute I walked in, she was so friendly and helpful, and I will absolutely be recommending both her and Gerber for any auto body work that my friends/family may need. Getting one's vehicle repaired can be such a tedious process, but it ended up being quite pleasant! I was kept updated, and all of my expectations were not only met but exceeded. I hope I don't need auto body repair in the future, but if so, I will most certainly be back! Thank you, Justice and the whole Gerber team. Much appreciated.

Nicole W

CO - 275 Enterprise Dr, Pueblo West - 7/23/13

I am very satisfied with quality of service provided by the entire staff at the Pueblo West shop.I was advised & updated of the work being performed & when it would be completed. I will reccomend that shop to anyone who wants top quality repairs done to their vehicle. The office staff answered all of my questions & cleared up some confusion concerning insurance matters. Thanks to all at Pueblo West Gerbers.

thomas e

CO - 6700 W Colfax Ave, Lakewood - 7/18/13

The service was EXCELLENT! They were responsive to my needs, courteous and communicative about the status of the repairs. I HIGHLY recommend them!

Laura R

CO - 2228 S Colorado Blvd, Denver - 7/18/13

Wonderful service at Gerber. Justice was very helpful with all my repairs, the whole team was communicative and thorough. I appreciated the speed with which they fixed a hiccup in the repair process and billed me at the same rate they quoted. Also nice to have a detail service as well. I will definitely take my car back if I need any more work done.

Lenora S

CO - 2228 S Colorado Blvd, Denver - 7/18/13

I selected Gerber Collision based on past experience with auto damage and customer care. Jake was absolutely one of the most professional representatives I have dealt ever dealt with. He never over promised delivery and always communicated honestly. I liked the text messages although it was redundant at times. I am very sensitive to customer service and Jake and the team was everything a customer should expect from any company. Thanks Jake and Gerber!

Scott S

CO - 205 3rd Ave, Longmont - 7/18/13

I had terrible hail damage that destroyed the windshield, roof, hood, quarter panels, etc. Gerber did a great job fixing everything, I can't even tell that anything ever happened to my car! Service was really great too, they arranged a rental car for us and provided email status updates during the repair. If I need body work in the future, it will be with Gerber!

Chris B

CO - 5900 Palmer Park Blvd, Colorado Springs - 7/17/13

RO#200221908 WOW jeff tatman was the one who took care of me.got my info And was honest and professional to me..also there customer service Who take calls was very friendly. When I got the call my suv was ready I was shock how great it look .like Iit was brand new.they did a excellent job.with service and repair. . For sure I will recommend Gerber collision & glass for any car damage. Thank u guys for excellent work and service. Tommy alvarado July 2013

tommy a

CO - 275 Enterprise Dr, Pueblo West - 7/15/13

What a positively incredible staff!! Pueblo is known for poor customer service and a lacking workforce. From walking in the door to Gerber, you're put in a King or Queen's status with the highest level of service. It doesn't matter if there are other customers piling up, the service is efficient and all are ackknowledged. Alicia is the most efficient front office personnell I've seen. She multi-tasks along with such professionalism and efficiency, it was a treat to watch her in action. Everyone is expediently handled. My next experience was with Julie, who assessed the damage. She indicated the face value but was certain to express, Gerber takes pride in their work and will want to insure there is not internal damage which is not visible. Sure enough, she knows her business and there in fact was. Initially I was in a rush and Julie was ... very gracious and understanding. Her response was basically, we will do everything to deliver it by the requested date but we would never want to let you down not only from delivery date but also rushing through and not doing what you do best. Sure enough, we laughed because there were 4 bumpers ordered before receiving the right one and I knew nothing because the timeline was met. My husband has had an experience with Abba which is a few doors down and was very frustrated and displeased. Although the insurance company gave me 3 companies where I could seek a bid, I stopped at Gerber because the level of customer service was immeasurable. Jim was my next contact. He not only kept me up to date on the repairs, he was so detailed, they found an opportunity to fix something outside of the accident but was damaged and called me to offer to fix it for an added fee. How much better can you get than that!??? Lastly, I received a call my car was ready. Because I was up and out the door early, I arrived with other heavy items in the rent a car. Without hesitation before I knew it, Ron was out there lifting bags of bark from the rental to my SUV. What an incredible team! I feel like I should be the poster child for such spectacular service. There isn' a better feeling that be respected and appreciated for bringing your business to a company. I have three businesses of my own and value the customer service portion so I cannot let time go by without expressing my full appreciation. So many customers leave happy but never take the time. You only hear from those who aren't. Please let this serve to encourage the staff to keep up the good work! Best Regards to all!!!! Sharon Hamilton read more

Sharon H

CO - 275 Enterprise Dr, Pueblo West - 7/15/13

They did a great job repairing my car and the service I received was wonderful. It has been a long time since I received such great customer service. Thanks

Diana W