Colorado Feedback

CO - 2228 S Colorado Blvd, Denver - 7/5/13

I had a great experience getting my fender bender replaced here. Justice Rich was professional in every way and I highly recommend her. Loved the email/text updates. Just a great place to have your car fixed. Thanks!

Carol H

CO - 275 Enterprise Dr, Pueblo West - 7/4/13

This is my third time to have the need of Gerber automotive repair services. The first incident I chose Gerber through internet research and location. The second time I returned due to excellent service based on knowledge from my first experience. The third time I realized I would go to NO OTHER service provider as I had found the best thru and thru SUPREME auto care and service facility around.!! The consistency of quality and care shows through from the initial phone conversation, the front desk communication and care, the managers highest professionalism and the superior skills and service that are rendered into the finished product. .....all down to the finishing details of handing me my keys with a smile and an assurance that it was TRULY my consideration and satisfaction that they were there for!! Quite often when the world seems ... upside down, it is a rich and rewarding experience to find people of such SUPREME care and capability to help you set things right again. So thank you Mike and Alicia and Julie and each and everyone of you that completes the team around them....your kindness and professionalism does not go unnoticed!!!!!! read more

Leslie A

CO - 6750 S Dawson Circle, Englewood - 7/3/13

"WOW! WOW! WOW! WOW! WOW! I accidently and slowly rear ended an older Chevy Suburban in a turn lane...argh!!! My little 97 Honda-rotti Accord LE 'Belle' suffered severe front end body damage and the Suburban suffered a scratch. I did not know how to get started in finding a place to fix 'Belle' so I just started to Google body repair shops and filled out a few online contact questionnaires. It was so impersonal and frustrating. I called my brother-in-law Chris Geyer to ask if he knew any good body repairmen or shop. Without hesitation he said "Gerber Collision off E.Arapahoe Rd. and to ask for Jimmy McCombs, Jimmy will do a excellent job and will treat you right." Jimmy is a long time friend of his. I Googled Gerber Collision right away and called after hours expecting to leave a message. I was WOWed when an actual friendly ... human being answered the phone. From that first contact to when I picked 'Belle' up, I was WOWED! I took her in for an estimate on a Saturday and received an estimate a short time later...WOW that was fast! I took her in about 10 days later (I was getting my mulah together and taking a nice long vacation in Florida...WOW THAT WAS NICE!) I dropped her off on Monday and was called on Tuesday to let me know she was taken apart and they were ready to begin the repairs... WOW! Great customer service! I received another call two days later stating she was ready for painting. It took about 8 days but it was well worth it. I love my car! (and no car payments!) I explained to Louise and John my financial situation...I am paying out of pocket because I only have liability on my car and if they could save me any money, it would be greatly appreciated. I was unemployed for 18 months and finally started work in Sept. 2012 and I am still trying to get caught up and bounce back. Fortunately my radiator was repairable and Jimmy fixed it and saved me a lot of money. WOW! I am so grateful! Thank you! Thank you! Thank you! When I picked up my 'Belle' today, I was WOWED again! My little Honda-rotti looks so beautiful! I was shown the engine with the repairs on the radiator. My engine has NEVER looked so pristine and new. The body work makes her look brand new. I am so pleased! She has just under 84,000 miles and runs GREAT! Belle was complimented by John and he also complimented me on how well kept she is. Every person I spoke with at Gerber Collision was sincere, professional yet friendly. I felt that I mattered... Thank you! I have heard many stories of companies taking advantage of single women who take their vehicles into a shop for service...Thank you for not making me feel that way! I was treated with fairness, respect, honesty, and courtesy...YOU COMPLETELY WOWED ME!!!! I will refer everyone to Gerber Collision because Gerber does the right thing for the right reasons. Forever WOWED and grateful, Patti Meyer" read more

Patti M

CO - 6700 W Colfax Ave, Lakewood - 7/2/13

I was very pleased with the service I received from Jerry Valdez and the team. The repair is perfect and done in a week. I would definitely recommend them.

Maryl H

CO - 5900 Palmer Park Blvd, Colorado Springs - 7/2/13

"The staff really went above and beyond "customer service". From the minute I walked in the door I felt like my vehicle was going to get the best attention. The day that my truck was to be finished, I received a call form the general manager. He was not satisfied with the way the bumper turned out (it was not "stamped" correctly). He ordered a new one and ensured me that it would be priority. He got it done a day early and my truck....she looks beautiful:) Thanks Gerber. I will definitely spread the word!!!"

SANDY W

CO - 205 3rd Ave, Longmont - 7/1/13

WOW! So IMPRESSED and I HIGHLY RECOMMEND GERBER! Not only was the job they did above and beyond my satisfaction, the customer service was phenomenal! Nikki was such a delight, so helpful and thoughtful. If you are still reading. I want to highlight the fact that the work I had done was not typical. I had an unfortunate experience with a criminal attack on my beloved vintage VW BEETLE. My VW needs to be treated with TLC, and Gerber did just that. The paint matches and my car was back to me in 4 days. I HIGHLY SUGGEST you pick GERBER! THANK YOU especially to James and Nikki.

Jessica O

CO - 275 Enterprise Dr, Pueblo West - 7/1/13

I had such a good experience with Gerber in Pueblo West, CO! The people I had contact with made it a much better experience than I expected. Alicia, who manned the front desk, handled my paperwork, fielded questions and found answers for me all with a cheerful expediency that helped relax me right away. John, from Geico, was timely, polite and answered all my questions and added some I hadn't thought of yet. Julie, the estimator, was friendly, efficient and gave me a good idea of what was happening and would be happening during the time they had it in for the repair. Ron, the man who gave me a ride back and forth from my residence, was so nice and friendly it was a pleasure riding with him. When I got my car back, not only did it look great, but they had also washed the car for me - even the windows! As much as I hope I never need their ... services again, I'd go back to them without reservation if needed. I won't hesitate to recommend them, either. A great group of people! read more

Paula S

CO - 5900 Palmer Park Blvd, Colorado Springs - 6/29/13

The Service And Quality of work were excellent I was very well satisfied

Alfred M

CO - 275 Enterprise Dr, Pueblo West - 6/28/13

I was very pleased with the service provided by Julie Stewart and the rest of the Pueblo West staff. There was a unexpected parts problem and everyone went the extra mile (literally) to resolve the issue, including making 2 trips to Colorado Springs to obtain the necessary part. The car looked great at pickup. I would have no problem recommending Gerber to others for collision repair and body work.

Michael N

CO - 5900 Palmer Park Blvd, Colorado Springs - 6/28/13

"I was very impressed the minute I came into the door of the Gerber. The upbeat "welcome and how can we assist you today" that Doris gave to me as I enter facility. Jeff my advsior came out of his office and shook my hand introduced himself and asked "how was my day doing." The office kept me full advised as to how the work was going and when I could expect my vehicle to be done. One the day my vehicle was done, as promised, a polite employee, Marcus came and picked me up at my home door so I could get my vehicle. I feel that was a nice plus offered by Gerber. I was very pleased and will recommend this Gerber to family, friends, and co workers when any collision work is required. Again everyone I came in contact with was upbeat, positive, polite, friendly, yet professional in all my dealings with this company. I ... give this Gerber location an excellent - 10 rating." read more

Sally C

CO - 2228 S Colorado Blvd, Denver - 6/28/13

Excellent customer service, great team work, very friendly and positive staff. I will strongly recommend the service to my friends and family members.

Tina Y

CO - 5900 Palmer Park Blvd, Colorado Springs - 6/27/13

Excellent customer service from the front desk to your Rep. Doug was knowledgeable and "on my side". The paint work looks great. Thanks

Steve P

CO - 4401 Mark Dabling Blvd, Colorado Springs - 6/27/13

This is the second time I have used Gerber, and I am pleased with the level of service. I want to reiterate that Earl is an asset to your organization! His positive demeanor and ability to answer all my questions at a level I can understand is to be commended. Abe, a driver, took me home after I dropped off my car and returned to pick me up when my headlight was repaired. He was also very personable and got me to and from my destinations quickly and safely. If the need arises, I will definitely use Gerber again and will recommended this company to my friends and family.

Chantal S

CO - 4401 Mark Dabling Blvd, Colorado Springs - 6/27/13

Gerber was fantastic! It's the second time I have used their collision repair and I am deeply impressed - my car looks fantastic, the service was quick, and each member of staff was kind and helpful. I will definitely use Gerber the next time I need glass or collision repair! Thank you!

Jake G

CO - 4401 Mark Dabling Blvd, Colorado Springs - 6/27/13

This shop went above and beyound. A special thanks Drew, Tony, Gary and Andrew. They did a great job.

Michael H