Colorado Springs, CO - 4401 Mark Dabling Blvd

CO - 4401 Mark Dabling Blvd, Colorado Springs - 6/30/16

Ryan M. was a huge help during my hail damage repair experience. I was already frustrated by the damage to my car but he took the time to explain the repair process in detail, which was a relief. Furthermore, he kept me up to date on the process and communication/ email replies were quick. Ryan at the front desk( a different Ryan) was also very helpful with communication and verifying my questions. Good job! And great experience overall, considering the circumstance.

Steven R

CO - 4401 Mark Dabling Blvd, Colorado Springs - 6/29/16

The service was amazing. Everyone is so nice and polite. Earl is such an asset to your company. I was greated with a smile and treated with such a friendly atmosphere that I would recommend this location to anyone knowing they will received the same service I received. The repairs are awesome also.

Linda T

CO - 4401 Mark Dabling Blvd, Colorado Springs - 6/23/16

Fabulous customer service. They kept me updated during the entire process. Best of all -- the repairs were completed ahead of schedule. Would definitely recommend!

Michelle B

CO - 4401 Mark Dabling Blvd, Colorado Springs - 6/16/16

Great customer service! Appreciate Earl and his detailed explanation of what needed to be done and how it would be done. Most definitely would make a referral to Gerber for autobody repair!

Suzanne M

CO - 4401 Mark Dabling Blvd, Colorado Springs - 6/7/16

Thanks, you guys did a great job. I needed it earlier then promised and you got it done by the time I needed it.

Robert B

CO - 4401 Mark Dabling Blvd, Colorado Springs - 5/26/16

This was overall a good experience for me. First time with Gerber and first claim with Liberty Mutual. First time for you and me to use the valet service. it was a little different, but overall a good experience. There were some hiccups on both ends with you and Enterprise. but not negative, just getting used. Your people were thorough and good to work with and the work on bumper seems very good.

Bill V

CO - 4401 Mark Dabling Blvd, Colorado Springs - 5/3/16

Excellent job on repairs and kept me in formed each step of the way. Earl was the best!!

Thomas P

CO - 4401 Mark Dabling Blvd, Colorado Springs - 4/22/16

My experience with Gerber Collision and Glass has been nothing less than first class from the time I walked in the door until the time my car was ready to be picked up after repair to my car's rear bumper. Ryan T. at the Front Desk and Earl B. my Appraiser certainly know what Customer Service is all about, they both are first class people and treat you the same way. If I ever need their services again there is no question I will be going back to Gerber Collision and Glass. They have outstanding technicians who did a great job repairing my car, I could not be happier with their work. "Thank You " to all who made my experience a very positive one!!

Rodger

CO - 4401 Mark Dabling Blvd, Colorado Springs - 4/14/16

We are never disappointed with the service Gerber gives us. From follow-up calls to timely service is excellent. We especially love Earl - such a personable guy and he takes great care of our vehicles.

Carolyn

CO - 4401 Mark Dabling Blvd, Colorado Springs - 4/9/16

Great customer service! Earl is amazing and gave update calls every few days... No complaints with this place! Very pleased with how everything was dealt with.

Dayna W

CO - 4401 Mark Dabling Blvd, Colorado Springs - 4/4/16

Excellent service. Ryan keep me informed of service and progress. Appears to be excellent work.

Carroll B

CO - 4401 Mark Dabling Blvd, Colorado Springs - 3/10/16

I met with Earl for my estimate, and was sold right away. He was friendly happy, and seemed more than willing to bend over backward to make sure all of my needs were met. I scheduled my appointment, and about a week later the manager Jen called to see if I'd like to get in early for repairs. Not only did I get my car in for repairs three weeks sooner than expected, it was completed and returned to me a week sooner than I was told it would be. The quality of the work was fantastic, and the car looks like it has never been in an accident. Earl also made it a point to email with updates while they had the car. Thank you Earl, Jen and the rest of the team for making my first collision repair experience an easy and fantastic one! This place is awesome!!!

Kyle N

CO - 4401 Mark Dabling Blvd, Colorado Springs - 2/29/16

I had my 2007 Toyota Avalon repaired at your shop due to it being damaged twice while parked in a parking lot, hence, two different insurance companies were involved. Your very competent employee, Earl B., expressed honesty and integrity in my dealings with your company and myself. He noticed additional damage to my vehicle and he notified the insurance company of the additional cost of repairs. I felt he went the extra mile in customer service for me and I would comment Mr B. for his detail and insight towards your customers. I am very pleased with the outcome and beauty of my vehicle and will recommend your company to any and everyone I come in contact.

Reta Maxine M

CO - 4401 Mark Dabling Blvd, Colorado Springs - 2/4/16

Best customer service I have ever seen.

matteus c

CO - 4401 Mark Dabling Blvd, Colorado Springs - 2/3/16

Service was prompt and efficient. Repairs to right front passenger door and fender were excellent. The company kept us advised of modifications to the initial estimate after the technician disassembled the damaged door. The office staff was very helpful. Earl B. is an excellent representative for your business...very helpful throughout the repair work.

fred e