Concord, NC - 6013 Victory Lane

NC - 6013 Victory Lane, Concord - 2/11/15

I was pleased with the service that was provided. The company was able to clearly communicate and keep me informed on current updates regarding to the status of my vehicle. All of the employees that I delt with were competent and ere able to provide an abundant amount of information. If there is a time that I need to have work done on another vehicle, I will be returning to "Gerber" again.

Erik J

NC - 6013 Victory Lane, Concord - 2/11/15

My vehicle was damaged in an ice storm. The damages seemed irreparable. That was before Gerber Collision in Concord NC got a hold of it. They did a great job on all the repairs. They even saved us money on the rental because the estimated time to get the repairs completed was cut in half. The customer service representative called me twice a week and provided an update on the repairs; she also worked with the rental car company to pick me up when I dropped the car off. Great person and the best I have worked with. Thank you for getting my car back on the road...

Bernadine W

NC - 6013 Victory Lane, Concord - 2/11/15

Gerber Collision & Glass in Concord NC is a place that makes you feel good the moment you walk into the building. The customer service representative maintains communications with you and the work is flawless. They take the time to make sure everything is in order when they return your car and the clean it as well. I have referred several individuals to this establishment and I continue to refer more. Great job Concord!!!!

ERIC N

NC - 6013 Victory Lane, Concord - 2/9/15

Great personnel and good job.

Edward B

NC - 6013 Victory Lane, Concord - 2/3/15

You guys were great, special thanks to Tawnya, she took great care of me!

robert c

NC - 6013 Victory Lane, Concord - 1/30/15

Awesome work!

Johnston J

NC - 6013 Victory Lane, Concord - 1/15/15

They did a very good job, and done it very quickly. I will use and recommend Gerber in the future if I or anyone I know should ever need them.

Charles D

NC - 6013 Victory Lane, Concord - 1/14/15

Supurb service all the way

Sharron A

NC - 6013 Victory Lane, Concord - 1/14/15

I was contacted by the new manager of Gerber Collision and Glass after getting my car fixed after an accident almost a month ago. I was originally displeased with the service because when it was returned to me I was having issues with my muffler that I didn't have before I was rear ended in the accident. Vanessa contacted me and apologized for my inconvenience and asked if I would give them another chance so that may fix the issue. They set me up with a rental car and sent me on my way. A day later I received a phone call stating that my car had been finished. I am not sitting in the office filling out this review. I was told that a piece had been inserted wrong and that was the reason for the noise. I haven't even been in the car since its been fixed and I have full faith that I wont have any issues.

Steven J

NC - 6013 Victory Lane, Concord - 1/12/15

In life sometimes unexpected things happen like running into a deer, and when circumstances like this happen you want to make sure that not only yor vehicle but you are taken very well care of. Well Gerber Collision and Glass took very good care of us! The customer service was EXCELLENT!!! Having being a customer service manage before, I can say that Tawnya did an EXCELLENT job in serving us!!! She kept us informed up until our vehicle was complete!! I like the text messages that we recieved everyday too!! As a Army Veteran, I would recommend anyone who is looking to get thier vehicle repaired to come to Gerber Collision and Glass because of the Execellent Customer Service, Quick and Professional Service, and Relability!!

Tina S

NC - 6013 Victory Lane, Concord - 1/11/15

Very professional.

David C

NC - 6013 Victory Lane, Concord - 1/8/15

The service was excellent and on schedule and would recommend gerber to anyone looking for a good repair shop

Aswani M

NC - 6013 Victory Lane, Concord - 1/7/15

Tawnya and Vanesssa were awesome to work with and the shop got the work done way ahead of schedule....great job and if accidents happen, I'll be back.

Gary R

NC - 6013 Victory Lane, Concord - 1/6/15

All of the employees were incredibly polite and helped me out beyong belief! I would give them 10 stars if I could! The repairs were done way before the due date and it really helped me. Everyone was very personable and I would recommend Gerber Collision and Glass to anyone I know.

Elaina R

NC - 6013 Victory Lane, Concord - 1/5/15

Great service!!!! 10! 10! 10! This was my second visit to Gerber Concord and I will never go anywhere else! They are the BEST!! They take excellent care of their customers and their vehicles! Tawnya is wonderful to work with! She goes out of her way to provide you with the best service, providing updates regularly and communicating with my insurance company! She is honest, informative, and extremely helpful! She makes sure you are given the best service! I have also met a few other employees working behind the scenes and they are the same way! I trust and know my Jeep is in great hands at Gerber Concord!

Rebecca D