Des Plaines, IL - 1001 Lee St
IL - 1001 Lee St, Des Plaines - 3/31/15
Excellent customer service. They did a great job on my car!
IL - 1001 Lee St, Des Plaines - 3/29/15
Great service!
IL - 1001 Lee St, Des Plaines - 3/27/15
Cory was excellent. The car looks great. I would definitely turn to Gerber and Cory.
IL - 1001 Lee St, Des Plaines - 3/24/15
very polite and professional. Very pleased with the results of my autos body work. Would very much recommend to friends and family
IL - 1001 Lee St, Des Plaines - 3/21/15
I AM REALY PLEASE WITH THE JOB THEY HAVE DONE , NOBODY CAN NOTICE THE DAMGE ON MY CAR, IT LOOKS LIKE BRAND NEW, THEY EVEN CLEAN IT INSIDE MY CAR , I'M REALLY HAPPY AND I WILL RECOMEND TO MY FRIENDS
IL - 1001 Lee St, Des Plaines - 3/19/15
Great service. They had my car ready two days before the estimated date. I also like the updates via text message. Its a great way of know what is going on with my car. The only thing I would suggest is to give a small bottle of paint for touch ups....
IL - 1001 Lee St, Des Plaines - 3/17/15
I like the fact that you people are extremely committed to your clients and work. The most amazing thing is, you guys take responsibility of the work you perform and give customers a lifetime warranty for as long as they own the car. Thank you very much for the awesome work!!
IL - 1001 Lee St, Des Plaines - 3/11/15
The repair work was professional; the interior and exterior of the car made it look brand new again. I would certainly recommend Gerber to others that would be in my predicament.
IL - 1001 Lee St, Des Plaines - 3/6/15
Absolutely outstanding service, The Gerber collision teams were very professional, courteous, informative, and knowledgeable. They repaired my car faster than expected and they did a fantastic/awesome job!!! They kept in contact with my insurance and frequently gave me updates. They even cleaned the interior. I'm extremely satisfied with the repairs. It's a great company, i highly recommend them. Excellent JOB keep it up!!!
IL - 1001 Lee St, Des Plaines - 3/3/15
Staff was great - polite and informative. Kept me up to date on progress of repairs. Answered all my qyestions. Completed repairs ahead of schedule. Car was immaculate when returned - inside and out.
IL - 1001 Lee St, Des Plaines - 2/28/15
Repairs were handled in a timely and professional manner with excellent results. The interior and exterior of the car was thoroughly cleaned. They suggested optional painting repairs to the bumper for a reasonable incremental cost. Although the bumper damage was unrelated to the insurance claim, providing the opportunity to address this repair led to an even more satisfying end result.
IL - 1001 Lee St, Des Plaines - 2/24/15
Excellent customer service! They were ready for me at my appointment time and even called the rental car service to meet me at the shop. I received updates on the status of my car via text and they also called to update on the details of the repair. When I received my car back it was cleaner than I left it, both on the inside and outside. The red color of my car even seemed brighter!! Cory was excellent throughout the whole process, ask for him. Someone had hit my parked car and I had to go through their AllState insurance to get my car fixed, but Allstate's estimate was $1000.00 off of what Gerber assessed. Cory told me no worries and was able to get everything my car needed, as well as have Allstate foot the whole bill!
IL - 1001 Lee St, Des Plaines - 2/24/15
After being in a car accident, I couldn't have been more comforted and put at ease than with my Geico Assessor, Kyle N. and with Gerber Collision & Glass' Sate at the front desk in Des Plaines. Some of the most attentive, kind and helpful people you'll ever encounter. Normally, I have to ask many questions of Service places to get the answers I need, however, between Kyle and Sate, I didn't need to ask many questions at all. Both provided everything I needed upfront: from the initial inspection of my car and estimate -- to the details and damage my car sustained; to the number of days it would take to fix my car; to the process and services Gerber provided and how I would be contacted once my car was finished. Both Kyle and Sate provided a worry-free experience, which was the most important kind of service I could receive as a ... read more
IL - 1001 Lee St, Des Plaines - 2/19/15
Excellent service from start to finish. The estimator was great at answering my questions and the final estimate didn't deviate much from the initial estimate. The update text messages were a nice modern touch as well. And you guys even delivered my repaired vehicle as a courtesy for pickup at a Gerber location near my house. Above and beyond my expectations!
IL - 1001 Lee St, Des Plaines - 2/15/15
In January 2015 I was involved in a car accident with my Chevy Trail Blazer. The at fault driver had State Farm Insurance, so I was required to go to Gerber in Des Plaines Illinois. The employees at this location were fantastic! I had the most interaction with Cory. He was professional, thorough, knowledgeable and courteous. Steve who completed the repairs did an awesome job. My SUV looks just like new! Carlos who finished some detail work did a great job. Fate in reception was friendly and helpful. I also spoke with the manager John by phone, he was very accommodating and took the time to answer all my questions. Please recognize and thank everyone for their excellent service.
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