Douglasville, GA - 12231 Veterans Memorial Hwy
GA - 12231 Veterans Memorial Hwy, Douglasville - 11/26/15
Everyone was very friendly and helpful from the very beginning (the initial phone call) until the end (when I picked up the car). I felt that Jimmy went the extra mile in explaining to me the process when I dropped off the car. And he followed that up in explaining to me what was done when I picked it up. The lady at the front desk (I forgot to get her name) also explained to me the company's guarantee. And I like that USAA told me they also guarantee your work. Furthermore I felt the repair was completed in a short amount of time. Based on my experience I will recommend Gerber Collision & Glass in Douglasville, Georgia to others.
GA - 12231 Veterans Memorial Hwy, Douglasville - 11/21/15
Everyone at the shop was very courtious and helpful. They kept me aware of what was being done and progress. Would recommend to friends and family.
GA - 12231 Veterans Memorial Hwy, Douglasville - 11/16/15
Repairs were awesome and customer service were very friendly. Thanks guys
GA - 12231 Veterans Memorial Hwy, Douglasville - 11/9/15
The service at Gerber Collision & Glass exceeded my expectations. My service adviser was extremely personable and knowledgeable, and I would be more than happy to refer anybody to your organization that needs auto body work. Thanks.
GA - 12231 Veterans Memorial Hwy, Douglasville - 11/7/15
Did a great job. The work was done promptly and cost less than the estimate.
GA - 12231 Veterans Memorial Hwy, Douglasville - 11/5/15
From the girl at the front desk to my advisor, Jeri, everyone was nice and professional. They had a real concern about the safety of all the people involved and making sure I got my vehicle back on the road in time
GA - 12231 Veterans Memorial Hwy, Douglasville - 11/4/15
Wow! Is the first thing I can truly say. My car is as if I never been in a car accident. It drives the same way when I first brought the car. As for Sheri I believe that's her name, she kept me informed every step of the way. I received a phone call on Tuesday and Thursday of every week up until the last week I pick up the car. Again Wow! I am very pleased - great job to the entire crew that worked on my car.
GA - 12231 Veterans Memorial Hwy, Douglasville - 11/2/15
I am very grateful to the attention and effort given to my vehicle by Gerber collision of Douglasville. My car was stolen with a tremendous amount of damage done to it and the staff at Gerber eased all of my concerns from day one. They were very friendly and helpful with any concerns or questions that I had and did a wonderful job of explaining all the details about the damages found on my car. If I ever need any body work or repairs done again I will be sure to comeback and I will also refer friends of mine to this location. Thanks again for your awesome work and customer service, I greatly appreciate all your work.
GA - 12231 Veterans Memorial Hwy, Douglasville - 10/30/15
Service from all the staff and especially Jimmy was excellent. I was informed through-out the entire repair time of details, and knew what to expect. The repair was done flawlessly and my vehicle actually looked better than new. I will definitely recommend Gerber to all my family and friends.
GA - 12231 Veterans Memorial Hwy, Douglasville - 10/28/15
I just had my truck repaired by Gerber in Douglasville, GA. The service provided by Jimmy was outstanding; keeping me up to date throughout the entire process. The quality of the work was excellent and completed on schedule and the cost was very reasonable. I highly recommend this facility for body repair work.
GA - 12231 Veterans Memorial Hwy, Douglasville - 10/27/15
Most friendly, courteous, professional staff I ever met. Jimmy was great and fast too
GA - 12231 Veterans Memorial Hwy, Douglasville - 10/15/15
I went into the Douglasville, Ga location on Friday, October 9, 2015 and Mr. Jimmy made my day. I had a minor dent in my back bumper and he arranged for a technician to look at it while I waited and about 20 minutes later to my surprise the dent was gone and I was on my way. Mr. Monger's customer service was awesome!!! Thanks a million
GA - 12231 Veterans Memorial Hwy, Douglasville - 10/12/15
I want to express my thanks and gratitude for the wonderful treatment I received from the ladies at Gerber Collision in Douglasville this past Saturday. I unexpectedly dropped in to your center 30 minutes before they closed for advice on how to repair my left side door mirror without having to swallow a bitter pill to replace the entire assembly for something that seems could be repaired with a little creative thinking. Let me say I can and will if necessary bite that bullet but this is for a 1999 vehicle that I am not trying to keep in mint condition. Two hours later (after closing hours) Jeri' W. worked on my mirror determined to find a way to resolve my problem using her imagination and creative ability while Christina M. did everything possible to make me comfortable down to listening to my stories of my husband's early days working ... read more
GA - 12231 Veterans Memorial Hwy, Douglasville - 10/7/15
The service was prompt and flexible. My vehicle looked as good as new. Not only was my vehicle repaired, it was vacuumed and the exterior was washed.
GA - 12231 Veterans Memorial Hwy, Douglasville - 10/7/15
Thank you Gerber team for a conscientious repair and follow up !
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