Douglasville, GA - 12231 Veterans Memorial Hwy

GA - 12231 Veterans Memorial Hwy, Douglasville - 10/6/15

Ashley was awesome. Excellent people skills and customer service. Glad I chose Gerber!

LISA W

GA - 12231 Veterans Memorial Hwy, Douglasville - 10/5/15

The employees at Gerber were very courteous. I was kept informed on where the repair service stood on a regular basis. I wish all companies had employees like the ones at Gerber especially Jeri and Ashley. I will recommend this company to all friends and family. Car looks great

Susie S

GA - 12231 Veterans Memorial Hwy, Douglasville - 10/2/15

Ashley and Jimmy did an outstanding job assisting me when I brought my car in for repairs. The customer service was A1 and they were extremely helpful. Ashley was extremely nice and Jimmy went the extra mile to ensure that my car was done right! I had a wonderful experience. I definitely would recommend Gerber to a friend!

Ron W

GA - 12231 Veterans Memorial Hwy, Douglasville - 9/16/15

Great service! Jimmy was wonderful.

Michael A

GA - 12231 Veterans Memorial Hwy, Douglasville - 9/13/15

I would like to thank Ashley, Yuri and Christina for their professionalism.

hardyryan h

GA - 12231 Veterans Memorial Hwy, Douglasville - 9/11/15

Jimmy was awesome he called me, kept me in the loop. Jimmy made me understand everything he was doing. If anything ever happen to my car again I will definitely use you guys because of Jimmy and I will refer family and friends.

Sandy J

GA - 12231 Veterans Memorial Hwy, Douglasville - 9/5/15

I had the pleasure of working with Jimmy. I am a college student with no money because of tuition bills and he was very understanding and worked with me and got my car done days before it should've been ready. and it looked great when it was finished. he was very helpful and very nice! so thank you so much!

Mary T

GA - 12231 Veterans Memorial Hwy, Douglasville - 9/2/15

Christina was a excellent customer service. There should be more people like her. This guy wasn't to welcome there he said he been there over 30 years. He was Very Rude & Un Professional. He needs to Retire since he doesn't know how to deal with Customers.

Valencia W

GA - 12231 Veterans Memorial Hwy, Douglasville - 8/31/15

The service at the center was outstanding. The biggest help I had was from Christina; She help me with everything. On the day that I had appointment to turn the car in was the same day that I had jury duty. She made sure that everything was ready when I arrived. She let me know how the repair was doing.

jeffery m

GA - 12231 Veterans Memorial Hwy, Douglasville - 8/23/15

Ashley did a wonderful of keeping me informed about the amount of damage, how it would be repaired, and the amount of time needed. I had not talked to her the morning that I went to my dentist, who is located near the Douglasville location. So, I just drove up there after my appointment. When I opened the door, she greeted me with the news that it was finished. I thought that was good timing. The work is beautiful. It looks better than it did BEFORE the accident. Tonight, at our church business meeting I heard about the work your facility did on our church's van. Encompass does recommend your company; now I know why. Thank you for the beautiful work and the guarantee it carries.

Diane B

GA - 12231 Veterans Memorial Hwy, Douglasville - 8/19/15

Excellent is all i can say!!! Mr. Jimmy you ROCK, thanks for everything...

Sherry R

GA - 12231 Veterans Memorial Hwy, Douglasville - 8/18/15

Stellar performance! Jimmy was absolutely wonderful. Kept me well informed with what was going on with my vehicle. I love love love the Gerber experience from start to finish. Whoever details my car after it's all put back together....that's my favorite perk.

Shirl W

GA - 12231 Veterans Memorial Hwy, Douglasville - 8/14/15

I would like to say that Jimmy kept me informed and provided exceptional service and quality in getting my 2009 Jeep Liberty restored back to factory new condition. Jimmy is definitely an asset to your company!

Loras M

GA - 12231 Veterans Memorial Hwy, Douglasville - 5/14/15

I am really pleased with the knowledge of the estimator Mrs.ASHLEY D and I was very pleased with the work that have been done to my truck

Carl R

GA - 12231 Veterans Memorial Hwy, Douglasville - 3/31/15

Everyone at Gerber was so unbelievably helpful. I had gotten in an accident that needed some body work, and Allstate told me to go to Gerber. The repairs were done quickly and Melissa and Doug gave me updates daily on what they were doing and when it would be finished. While doing the repairs, they actually discovered a very serious issue with my car. Apparently an owner before me had disabled the SRS system and the dealership I purchased it from did not catch that. Very scary!! Luckily the great people at Gerber found the problem and I am now working with the dealership to get it fixed. The stress of this car accident was completely taken away by how helpful everyone at Gerber Collision in Douglasville was. Thank you everyone!!!!

Brooke G