Durham, NC - 3410 Durham-Chapel Hill Blvd

NC - 3410 Durham-Chapel Hill Blvd, Durham - 7/3/14

Excellent

Christopher S

NC - 3410 Durham-Chapel Hill Blvd, Durham - 6/25/14

Helped fix my bumper front bumper that had popped out of place free of charge. Great service, friendly employees.

Julian

NC - 3410 Durham-Chapel Hill Blvd, Durham - 6/20/14

Excellent customer service and repair work looks great!

Sarah

NC - 3410 Durham-Chapel Hill Blvd, Durham - 6/17/14

Tex Coghill was outstandingly helpful! Give him a raise! The team that took in our damaged car was also very helpful. We are looking forward to having our car repaired well and speedily.

Nancy H

NC - 3410 Durham-Chapel Hill Blvd, Durham - 6/17/14

This was a very satisfying experience! The service people were very friendly and helpful and did the repair in a timely manner. I would certainly return there for repairs.

Marianne K

NC - 3410 Durham-Chapel Hill Blvd, Durham - 5/24/14

This accident was the first accident that I actually had involving damage to my car. I'm amazed at how the staff in this place has made me feel comfortable about my situation. They were fully aware that I had some worries and they took care of it .My car was due for completion on May 26th. They actually finished 6 days early! That's Amazing!. Tex C the repair process manager was kind. He took care of business and worked extra hard to make sure everything was inspected and completed. He answered all of my questions appropriately and kept contact with me every step of the way. Hopefully I want have to come back but if I do this is where I'll go. Keep up the good work!

Tierra G

NC - 3410 Durham-Chapel Hill Blvd, Durham - 5/23/14

Wonderful experience. Tex C provided excellent customer service from the onset. He kept me informed on the progress of the repair daily and even had the car finished before the original date set for completion. You should be very proud of this team and the professional presentation they represent for your company. What could have been a miserable inconvenience event ended up being a very easy efficient experience. Thank you!

Lori R

NC - 3410 Durham-Chapel Hill Blvd, Durham - 5/23/14

Repairs completed well ahead of schedule. No issues noted upon acceptance inspection. VERY professional staff, with OUTSTANDING communication during the process. I will recommend to GERBER to anyone in need of their services. A most sincere thank you! 5 stars...

Willis H

NC - 3410 Durham-Chapel Hill Blvd, Durham - 5/20/14

very clear about everything, well organized, excellent craftsmanship, kept me informed while the work was being done.

James D

NC - 3410 Durham-Chapel Hill Blvd, Durham - 5/14/14

Brought my car to the 15-501 Durham location in early may, was told it would be ready on 5/14. Got a call on 5/7 or 5/8 that it was ready for pickup - a week early - and the car looks great. They did a really great job on the car and had it back a week early. This branch has some of the best customer service I've ever experienced. I was helped by J.D. and Jennifer (Jessica maybe?) both when I dropped my car off and picked it up. Can't say enough positive things about both. Jennifer is really helpful and comforting on the phone, and has a way of making the customer forget the stress of having to pay for and get a car repaired. I walked in upset and walked out with a smile. J.D. was very professional and knowledgeable, clearly one of the best at the branch. I easily could've mistaken him for the owner because of how skillfully and ... effortlessly he operates. Loved working with him and he's great with customers, but it was obvious that he's capable of so much more. He should be managing people or managing operations. A+ for both read more

Mark L

NC - 3410 Durham-Chapel Hill Blvd, Durham - 5/9/14

Tex was terrific. I came in for an estimate on a bumper repair and he was able to fix it himself 99% in 10 minutes at no charge. Nice guy, too. I will definitely refer others to Tex -- in fact, my mother in law's car needs some body work and I will send her there. Thanks!

Jeff W

NC - 3410 Durham-Chapel Hill Blvd, Durham - 5/9/14

Excellent care, service and work.

Julie J

NC - 3410 Durham-Chapel Hill Blvd, Durham - 5/8/14

I received glass and auto body repair. The customer service was excellent. I was very pleased, the reps called me on the regular to keep me updated on the status of my car.

Gloria B

NC - 3410 Durham-Chapel Hill Blvd, Durham - 4/25/14

This location is great!!!! Fast and effective. My was car was completed in 2 days and they detailed my car.

Mario B

NC - 3410 Durham-Chapel Hill Blvd, Durham - 4/14/14

Tex and JD were outstanding professionals. My vehicle was even finished early than expected. Great work guys!

Ronald S