Durham, NC - 3410 Durham-Chapel Hill Blvd

NC - 3410 Durham-Chapel Hill Blvd, Durham - 11/14/14

Excellent service and overall a great experience! Randy was very attentive throughout the process, and the customer service in general was top-notch!

Brad S

NC - 3410 Durham-Chapel Hill Blvd, Durham - 11/14/14

Tex did a fantastic job; great service

Lizzy H

NC - 3410 Durham-Chapel Hill Blvd, Durham - 10/21/14

All the staff was nice, courteous and professional! Job well done! Special thanks to Tex C.ll!

Amanda M

NC - 3410 Durham-Chapel Hill Blvd, Durham - 10/17/14

Originally I came in on June 10, 2014 to get an estimate for a front spoiler replacement. Tex wrote up an estimate and called me a couple of times to follow up. I finally went in today to have it replaced. He had me in and out within 20 minutes. Great customer service!

Jacintha B

NC - 3410 Durham-Chapel Hill Blvd, Durham - 10/17/14

Tex and the team exceeded all expectations and delivered our minivan in perfect condition and ahead of schedule! Outstanding and professional service!

Jenny M

NC - 3410 Durham-Chapel Hill Blvd, Durham - 9/20/14

You guys were GREAT! I thank you for the great job you did repairing my car and the excellent service provided. I loved the text providing updates on my car and that "your car is happy". I never expected to get back a car that had been cleaned inside and out. I was really embarrassed that I had dropped it off so dirty. Thank you again I will recommend you in the future to my friends.

cindy w

NC - 3410 Durham-Chapel Hill Blvd, Durham - 9/17/14

Excellent work - even with used parts. I'm relieved that the cost was less than a "totaled" car estimate. Updates by email and phone were nice to keep me informed and help me plan. Good work and pleasant staff made me feel as good as possible under the circumstances.

Nathan I

NC - 3410 Durham-Chapel Hill Blvd, Durham - 9/1/14

Tex and JD were great

Faraz Y

NC - 3410 Durham-Chapel Hill Blvd, Durham - 8/28/14

Super fast and great service.

Diana

NC - 3410 Durham-Chapel Hill Blvd, Durham - 8/13/14

The bumper to my vehicle was backed into, and I ended up at Gerber. Their customer service was excellent, and the work done to my car was top notch.

Ryan E

NC - 3410 Durham-Chapel Hill Blvd, Durham - 8/12/14

They were so polite, professional and respectable. The job was well done.

Isa W

NC - 3410 Durham-Chapel Hill Blvd, Durham - 8/1/14

Excellent and prompt service. I highly recommend.

Dianne M

NC - 3410 Durham-Chapel Hill Blvd, Durham - 7/25/14

Did a great job and got my car back to me in a timely manner. I didn't even have to rent a car for the duration.

Sylvia F

NC - 3410 Durham-Chapel Hill Blvd, Durham - 7/12/14

Wonderful staff. Wonderful service. Excellent repair! I had my work truck in for repairs while out of town and they had it done well ahead of schedule (before I returned). I didn't have to miss any work at all. I know that can't always be the case, but they managed my expectations very well. The automated updates, along with phone calls were a little much, but I'd rather have that than no progress reports at all. I would definitely use Gerber!

Scott B

NC - 3410 Durham-Chapel Hill Blvd, Durham - 7/11/14

I was treated with the utmost courtesy. Everything was explained very carefully. Work was done 4 days earlier than estimated time. A very satisfactory experience.

Rosalie M