Ellicott City, MD - 8528 Baltimore National Pike
MD - 8528 Baltimore National Pike, Ellicott City - 5/14/14
After suffering one of the worst experiences of my life, having a deer jump in front of my brand new, 12-day old, 70mph-cruising 2014 convertible Camaro, I enjoyed one of the nicest experiences of my life with Gerber. Matt E. was masterful from the moment he first called me. He set my mind at ease and he delivered everything he said he would. The team that put my car back together perfectly I consider godlike; the car looked as if the accident never happened. Plus, all along Matt kept in touch giving me updates. He made me feel very important and he and the whole staff truly helped me through the crisis. I literally bowed on bended knee to Gerber after seeing the car all fixed. I plan to reward all involved. I can't state firmly enough how satisfied, overwhelmingly pleased, I am with Gerber and Matt's handling of my car. I'd like to think ... read more
MD - 8528 Baltimore National Pike, Ellicott City - 5/12/14
Great job. Starting with the nice way I was treated by the estimator Matt to the girl at the counter and the fine and quick job done on the repairs. I would highly recommend Gerber.
MD - 8528 Baltimore National Pike, Ellicott City - 5/8/14
Great team work. Great communication. Early completion. I would recommend them again.
MD - 8528 Baltimore National Pike, Ellicott City - 5/1/14
I was referred to Gerber by Norris Nissan. I was a little skeptical since the body shop was new and didn't really seem like a part of the dealership. However, the estimate was very close to what the insurance company came up with. Jill was especially helpful after she noticed i have been waiting for Enterprise rent a car to pick me up for over an hour. My truck was done on time and delivered as promised and clean. Jill called a couple days later to see if everything was good and if i was satisfied. Nice Job!
MD - 8528 Baltimore National Pike, Ellicott City - 4/29/14
I was in a little fender bender and received the recommendation from Norris Acura, the dealership where I purchased my car, to use Gerber Colision and Glass for the repair. The personnel at the Baltimore National Pike location in MD were extremely helpful and courteous. I dropped my car on 4/21 on my way out of town for the week. Throughout the week I received updates as to the status and had the comfort level of knowing that it would be ready when I returned. As promised, I picked my vehicle up on 4/28 wihtout incident. It looked like new. I would highly recommend this Company
MD - 8528 Baltimore National Pike, Ellicott City - 4/23/14
Great overall experience. Nice people to deal with. My car looks great and the work was done FAST! Should I ever require body or glass work again, I will defiantly come and see these fine folks.
MD - 8528 Baltimore National Pike, Ellicott City - 4/18/14
I LOVED THE CUSTOMER SERVICE HERE. JILL, MATT, AND BRIAN WERE ALL WONDERFUL. I WAS KEPT ABREAST OF THE STATUS OF MY VEHICLE AT LEAST TWICE A WEEK. WHEN I CAME IN TO PICK UP MY VEHICLE, IT WAS PERFECT. I WAS EVEN ASSISTED IN MOVING MY BELONGINGS FROM THE RENTAL CAR BACK INTO MY CAR. I WOULD DEFINITELY RECOMMEND GERBER TO OTHERS.
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