Florida Feedback

FL - 5165 S Ferdon Blvd, Crestview - 3/31/18

I was more than thrilled with the repair work done on my 2016 RAV 4. I was also very pleased with the specificity of the invoice and the description of everything that was done. Furthermore, I greatly appreciated the professionalism and regular updates from Dave and the ladies in the office (forgive me for not getting everyone's names, you are no less important to the efficiency of the daily operations.) Finally, I was pleasantly surprised with the guarantee coverage, and even the last minute touch up of a tiny (emphasis on tiny) scratch without disputing whether it may have been there previously or not. Thank you all ever so much! I would most definitely return if the need ever arises (though honestly, I hope that it doesn't,) & will certainly refer anyone else in need!

Francine K

FL - 2325 US Hwy 441, Leesburg - 3/31/18

Exceptional service provided with timely repair updates. Delivery packet with information on service provided is a great resource for auto owner to keep. Thank you.

Jerry E

FL - 1990 S Orange Blossom Trail, Apopka - 3/31/18

The customer service from their front desk to their management staff was amazing. The professionalism and handling of my claim, at their Apopka, FL location, was astounding! Our insurance, USAA, and Gerber Collision handled everything from start to finish with a fast turn-around and very little involvement on my part. Thank you for the awesome service provided!

JR

FL - 1011 Blanding Blvd, Orange Park - 3/31/18

Repaired like new. Done right the first time!! Delivered when promised. Absolutely outstanding communications from Gerber!!!!

Charlie B

FL - 5845 W Tennessee St, Tallahassee - 3/30/18

Great customer service. Even when there was a small error with the wheels they made it right immediately and Josh the adjuster personally torqued the lug nuts himself! Will be by #1 choice in the future. Hopefully I'll never have to....but there are many poor drivers on the road today.

Keith L

FL - 1340 Cassat Ave, Jacksonville - 3/30/18

Brian C. was my estimator. He provided great customer service. Very professional and awesome service!!

Kitrina S

FL - 805 E Hibiscus Blvd, Melbourne - 3/30/18

Requested repair estimate 3-21-18 received same day. Requested repair 3-27-18 completed 3-29-18. All work completed in a professional manner, Inspection of work completed very satisfactory. Job well done. Interactions with service personnel found them to be very informative and helpful especially Shawn G. who was a pleasure to talk to. In future if I there is a need to recommend to my friends a repair establishment. Gerber at 850 E, Hibiscus Blvd would be the one.

edwin d

FL - 2730 Palm Bay Rd NE, Palm Bay - 3/29/18

We are very happy with the repair--beautiful work. The only glitch was that we were told it was a 3 day job, but it was not done for 8 days.

Joan F

FL - 1925 S Woodland Blvd, Deland - 3/28/18

I would just like to say that Tom S. did an exceptional job from start to finish. He kept me informed throughout the whole process. The car was finished within a week and looked remarkable. Hands down one of the best Estimators you have. Thanks again.

Kevin S

FL - 11725 S Orange Blossom Trail, Orlando - 3/27/18

Awesome job! Quick and friendly service

Tisheka K

FL - 1990 S Orange Blossom Trail, Apopka - 3/27/18

Excellent service from start to finish. My work was just cosmetic in nature but Gerber took the effort seriously. Couldn't have been more pleased with the reception, timely updates, estimated time to complete, and the close out and follow up.

Tom W

FL - 1340 Cassat Ave, Jacksonville - 3/26/18

Excellent repairs and service my car looks just like new!

Katrisa W

FL - 1700 Dobbs Rd, St Augustine - 3/26/18

As usual," Jan and company", did a great job!!! Even though, it took a little longer than the original estimated time, it was expected under the circumstances, and they did it CORRECTLY, not just on time!!

boyd c

FL - 2730 Palm Bay Rd NE, Palm Bay - 3/26/18

Great staff - friendly, do a great job!

Karen N

FL - 3550 13th St, St Cloud - 3/26/18

Professional from start to finish. Promised to have my car finished and were true to their word. very happy

WILLIAM W