Florida Feedback

FL - 3550 13th St, St Cloud - 3/26/18

Professional from start to finish. Promised to have my car finished and were true to their word. very happy

WILLIAM W

FL - 9816 US Hwy 301 N, Tampa - 3/25/18

The work done on my was very good. My car was left very clean and the staff very friendly. I also greatly appreciated the update calls informing me of the progress of repairs.

GILBERT G

FL - 2325 US Hwy 441, Leesburg - 3/25/18

Service was excellent and deliver on time and keep the customers informed , thanks.

Eladio D

FL - 1925 S Woodland Blvd, Deland - 3/25/18

I worked with Tom S. for damage to my Lexus IS250. Tom was extremely professional. He explained the repairs needed, what complications might arise and gave me an estimate of tine to repair. His estimate was exactly right, I felt like Tom & Gerber went above and beyond to repair my car. The car was finished on time and was in perfect condition. Excellent repair service and customer service.

Neal M

FL - 1030 Collier Center Way, Naples - 3/24/18

This is a follow up to add to my first feedback. I can not express enough how amazingly fantastic the staff and work quality produced at that store is. . I have had a steady stream of neighbors and their friends and families down here visiting come over to see this car over the past 2 weeks.. I wish when I owned my business I was blessed to have a complete group as you do. WOW the customer is cutting way short. My last feedback I wrote that my car looked as if it just rolled off the assembly line....Far better than that. Ernie...Danielle..Mark.., Steve AND your detailer are truly dedicated to their positions. The final appearance of my car is undoubtedly show quality and I intend on keeping it that way. I feel like family when I walk into your location everyone is so friendly and helpful. It almost makes the necessity of a body repair ... fun. Please again express my most sincere thanks and gratitude to all of them and your company for assembling such a team read more

Frank O

FL - 802 S Cocoa Blvd, Cocoa - 3/24/18

Professional and excellent service

Lixin H

FL - 2020 College Ave E, Ruskin - 3/24/18

I was very happy with Gerber. My adjuster, Victor, kept me informed on the repairs as they went along. Everyone I dealt with where very helpful.

Phyllis F

FL - 1925 S Woodland Blvd, Deland - 3/23/18

Tom S. was AMAZING! Everything Gerber did was in my best interest. This entire process was very frustrating- I was rear ended and the insurance companies were making the whole process impossible. Tom and Deland Gerber took care of me every step of the way. They worked with the insurance companies to make sure I was getting everything that was best for me. They even worked around my work schedule and helped with the rental car process.

Hannah M

FL - 1925 S Woodland Blvd, Deland - 3/23/18

Tommy S. was a pleasure to work with helpful and very informative about work being done showed us watch to look for great guy to have around

Phil L

FL - 909 W Amelia St, Orlando - 3/23/18

Amy F was the estimator I worked with. She was very knowledgeable & pleasant to deal with. I would highly recommend Gerber Collision & Glass to my friends. The repairs were handled in a timely manner.

PAMELA Y

FL - 5700 Micco Rd, Sebastian - 3/23/18

My car was in a minor accident that did a lot of damage in February, 2018 and I cannot say strongly enough how delightful it was to work with Mike and Michele at Gerber Collision in Sebastian. Mike and Michele kept me updated the whole time the work was going on, and made sure I had all the information I needed about the car, the work, the cost and the insurance process. Mike could not have been nicer and more reassuring throughout the process, which was complicated and took over a month to complete. The car looked terrific when it was finished - you'd never know anything had happened.But here's what I really loved about Gerber in Sebastian - the customer service. Mike and Michele went out of their way to make sure the process was as easy on me as possible. Specifically, they let me drop of my rental car at the body shop, so I did not ... have have to find someone to get me to and from the shop, and Michele took care of returning it herself. Michele called the rental agency to make sure there would be no problem and everything was in order first. On top of that, she noticed that I had left an important parking hangtag in the rental car. She not only retrieved from the rental, but she went above and beyond and dropped it at my house as I had no time to get back to the body shop before I headed out for a 2 hour drive to my job where I needed the hangtag. Now THAT is customer service! After getting my car back, I noticed that my rear taillight needed a new bulb due to the accident, and they were completely accommodating in getting that fixed quickly and easily. They spent some time chatting with me as if I were a friend, not just another customer they needed to get through the process so they could get on with business. Here's the last thing about being at Mike and Michele's body shop that makes it different from anywhere else I've been for car work. It is impeccably clean! It is neat, it is orderly, there are refreshments, the bathroom is sparkling clean. These are people who care about their work and their place of business. Gerber Collision in Sebastian has completely won my business due to their quality work and impeccable customer service. They go above and beyond to make sure their customers are happy and satisfied. I left feeling like I had made 2 new friends. Best car experience I've ever had! read more

Mara S

FL - 1925 S Woodland Blvd, Deland - 3/22/18

Tom S did an excellent job and took care of all the paperwork. . My vehicle was ready in one day. It looks brand new. I highly recommend Gerber Collision.

Naii C

FL - 2730 Palm Bay Rd NE, Palm Bay - 3/21/18

Had the glass division over to my house this morning to replace a shattered rear hatch glass on my 2017 Mazda CX-5...They did a neat and clean job, I am very pleased.

Kenneth L

FL - 6933 Vickie Cir, West Melbourne - 3/21/18

Excellent job went beyond my expectations

Wayne B

FL - 2730 Palm Bay Rd NE, Palm Bay - 3/21/18

This was my first time having body work done and I was very pleased with the repair and also the interaction with the sales team. They were very professional and I would recommend them to my friends and family.

Robin F