Florida Feedback
FL - 800 S Harbor City Blvd, Melbourne - 7/26/22
I was sent from the Chevy dealership over to Gerber after I was insistent about my door not closing properly. They were ready to send me off saying there was nothing they could do. As an after thought, they said I should stop over at Gerber to see if someone could take a look as they were too busy. Almost immediately, Jeremy came out with me to my car-took one look at my door and knew exactly what the problem was and made sure that he fixed it right away as it was so unsafe. He didn't even charge me to tighten the latch on my door or for his time. Thank you for taking the time to care about my safety. You all have made a customer for life, thank you so much Jeremy!
FL - 1925 S Woodland Blvd, Deland - 7/23/22
Excellent customer service by Jonathan A. Thank you
FL - 461 Florida Central Pkwy, Longwood - 7/22/22
I recently had my vehicle repaired as the result of a collision at Gerber in Longwood. This week actually, 19 July 2022. The process began with my phoning for an appointment to have an estimate completed. The initial phone interaction was outstanding. The Gerber folks assisted with every detail to include having the rental car folks pick me up at the time of repair. Their courteousness and professionalism throughout, made the entire process painless. They were obvious in their efforts to make it all easy for me by providing an unparalled level of service. They kept me advised during the time of the repair and at completion the workmanship was flawless. I could not be more pleased. In my interaction with the folks at Gerber; they made a difficult and normally unpleasant situation straightforward and uncomplicated. Finally, I used Gerber in ... read more
FL - 6815 Pensacola Blvd, Pensacola - 7/21/22
The staff was super helpful and friendly, and my car came out looking like it had never been in an accident!
FL - 2435 Forsyth Rd, Orlando - 7/21/22
Great job! quick turnover, good communication, easy pickup for rental, the rear end bumper on my 2012 Toyota where damage was looks like new!
FL - 6933 Vickie Cir, West Melbourne - 7/20/22
Needed a second opinion to get my car looked at to fix some dash lights after an accident. Timothy was great and told me that all it needed was for the front bumper to be properly calibrated. Was very informative and the staff kept me up to date about what was going on. Imperial body master was unable to get this fixed after leaving me hanging for 2 months so I had to find a shop to do it. So don't go here. Gerber on the other hand was awesome. They are the one stop shop for all your accident and glass needs. If I ever need a shop again I'm calling Timothy. Best experience I've had in a long time.
FL - 1925 S Woodland Blvd, Deland - 7/16/22
I came in for an estimate for my car and spoke to Paige who was very pleasant and friendly and answered all my questions. I will definitely be bringing my car here.
FL - 1925 S Woodland Blvd, Deland - 7/15/22
My truck turned out great.
FL - 1925 S Woodland Blvd, Deland - 7/15/22
This was the best shop I have EVER put my car into! Jonathan did a WONDERFUL job of taking care of my baby. My car is my pride and joy. I got her back clean, (she was a bit dirty going in? And it was serviced wonderfully. Jonathan was respectful, kind and understanding of my concerns! He did a FANTASTIC job taking care of the repairs. I will NEVER take my car to another shop. Jonathan thank you for the wonderful service and the care you put into my car. You took a bad situation for me (my car accident) and turned it into a wonderful experience by being polite, generous and caring! I can't thank you enough for giving me one less thing to stress about!
FL - 6815 Pensacola Blvd, Pensacola - 7/13/22
The rear of my car was damaged (drivable) from a rear end collision. Set an appointment to drop my car off for repair after waiting 2 months for the parts(on back order, not their fault), was told it would be done by 7/15, I was able to pick it up on 7/12! They did a fantastic job, looks good as new!!!
FL - 4319 NW 6th St, Gainesville - 7/13/22
Very nice and accommodating. Great work.
FL - 802 S Cocoa Blvd, Cocoa - 7/8/22
Very professional, Very friendly, Very caring. Kept me informed all along the way. Explained things to me. I am so appreciative of the effort they make to go above and beyond. Office staff Excellent ..
FL - 2325 US Hwy 441, Leesburg - 7/8/22
Erika and Tiffany are so super. They kept me abreast of the progress on my car. Never heard of other places doing this. So friendly. They did a super super job on my car. If I need them again I will definitely go to them.
FL - 7915 Atlantic Blvd, Jacksonville - 7/7/22
Five stars is not enough to compare to the service that is offered at Atlantic boulevard Gerber glass and collision. I was involved in anon March 11th this year upon reviews and recommendations I came to the facility for my repairs on my Petey that is what I call my 2018 Dodge journey. They are true blessing in many ways not only for the awesome amazing work that they do but for the customer service and compassion that they have for their customers. I can't thank Sithan and Kelly for everything that they have done for me and going beyond the call of repairing my vehicle considering I had an insurance company that really stressed me out that was very unprofessional on their end and they could see what kind of stress I was being placed under not only with the insurance company and having to do all the footwork for the insurance company but ... read more
FL - 5165 S Ferdon Blvd, Crestview - 7/5/22
My wife and I came in Friday for an estimate on our front bumper cover damage. The adjuster (so sorry can't remember his name) looked at the car and asked if he could bring the car in back on there lift to get a better view. About 15ish minutes later he came back to us and asked if we'd like to see our car. Much to our surprise our car was repaired perfectly. You'd never known it was ever damaged. We were amazed. Gerber has a customer for life. The whole staff was so very friendly and honest. Thank you for a wonderful experience.
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