Fogelsville, PA - 153 Pennsylvania 100

PA - 153 Pennsylvania 100, Fogelsville - 8/7/13

I was very pleased with the customer service I was given. The text message updates were convenient and helpful, I always knew what was happening. The estimated completion date was reasonable and my car was even done early. Everyone was so courteous and helpful I felt like I was in good hands. I was unsure of the procedures for collision repair since this was my first accident and all of my questions were answered in a kind manner. My car looked great when I picked it up and the wash, vacuum, and window cleaning is very much appreciated and a great final touch. I wouldn't have expected all of this, thank you . I would definitely recommend anyone to Gerber for collision repair.

Sarah F

PA - 153 Pennsylvania 100, Fogelsville - 8/5/13

The experience that I had with Gerber was nothing but PERFECT. I was explained how the process was and how long it would take to get my vehicle back. I was actually told that it would be done by 8/6/13 and to my surprise, I was able to pick it up 8/5/13. There was a small issue with the bumper that rear panel that was put on, but Ruth took it back to the technician and it was corrected quickly. The reception staff was great. I was dealing with the people from Progressive Insurance and they were also great. As well as my experience with Enterprise. I live about 1 hour away from the shop, but should I need some body work done, this shop will be at the top of my list. Should anyone I know need repairs done, I will HIGHLY recommend this shop. GREAT JOB to everyone!

Domingo N

PA - 153 Pennsylvania 100, Fogelsville - 7/31/13

Ruth Burgess was my contact while my vehicle was at Gerber and I couldn't have had a better experience. She stayed in touch with me through autowatch which I enjoyed. It was great to actually see the progression of my vehicle instead of just wondering what was happnening with it. She was very thorough with me and made sure I understood everything that would happen, was happening and finally what all the final repairs were. I would definetly bring my car back there again, although I'm hoping I won't have to!!

Taryn P

PA - 153 Pennsylvania 100, Fogelsville - 7/27/13

Everyone that I worked with was very professional and gave excellent customer service! They truly care about quality and customer satisfaction. Thank you Gerber in Fogelsville.

Karen K

PA - 153 Pennsylvania 100, Fogelsville - 7/21/13

Awesome service! Having never been in an accident before I wasn't to sure how to go about the repair work that needed to be done to my vehicle. Gerber Collision came as one of the recommended places to go by the insurance company because of the quality of work they do. They walked me through, gave me up dates, even vacuumed the inside of my car. I plan on going to them for any future work on my car.

Marki S

PA - 153 Pennsylvania 100, Fogelsville - 7/12/13

I WOULD RECOMMEND GERBER COLLISION TO ALL MY FRIENDS AND FAMILY,AS I WAS TREATED SO WELL BY THE STAFF,AND THE RESULTS OF MY CAR REPAIR WERE ABSOLUTELY FANTASTIC! GREAT JOB GERBER!

janet k

PA - 153 Pennsylvania 100, Fogelsville - 7/3/13

Excellent Job, Timely service and very, very friendly staff. Thank you all again for being prompt and professional with my car :)

PA - 153 Pennsylvania 100, Fogelsville - 7/3/13

I had a 1999 Corvette that I had purchased repaired. Ruth, the Customer Service Manager was just great. She was knowledgeable, honest, and paid attention to every detail, no matter how small. She went above and beyond to ensure that I was helped and my car was perfect. The technician who repaired the vette is a true craftsman. He was not satisfied to just do the job, he made sure everything was addressed. He treated my car as if it was his. I am extremely happy with the attention and work that was given. I would recommend Ruth and her technicians to anyone without any second thoughts.

Anthony B

PA - 153 Pennsylvania 100, Fogelsville - 6/30/13

if anything positive can come out of hitting a deer at midnight ,in a brand new car with 400 miles on it,in an unfamiliar state,the entire team at this location made it happen!!!! With weekly updates to myself and my son who is stationed at Fort Polk in Louisiana ( I was driving the car to him ),polite and patient people in the office even after 30 phone calls from both of us with questions,the experience set our minds at ease. And because I was in Mass and had to get transportation down to PA,Tiffany even met us there Sunday morning at 7am to collect the Corolla!!!!!! The car looked beautiful and my soldier Cody had the biggest smile when he finally saw the new car he'd been waiting for so patiently. AWESOME EXPERIENCE

carole b

PA - 153 Pennsylvania 100, Fogelsville - 6/25/13

Excellent repair and excellent customer service. Extremely pleased!

Judy K

PA - 153 Pennsylvania 100, Fogelsville - 6/25/13

Gerber in Fogelsville was great! While I was unsure about using a shop I'd never used before, they alleviated all my fears. Staff at the front desk was wonderful, as well as the other employees there. They worked with the insurance company, the rental car company, and returned my car on the same day! I have never had such efficient and wonderful service - I didn't even know it was possible! My car came back to me cleaner and in better condition than the day I bought it. Thank you Gerber, you're great! I highly recommend you to everyone - and have been since I left your parking lot!

Rebecca S

PA - 153 Pennsylvania 100, Fogelsville - 6/20/13

Awesome, very professional, true to their word, friendly, caring, clean shop. Excellent work! Knowledgable.

Marcia H

PA - 153 Pennsylvania 100, Fogelsville - 6/19/13

Great Customer Service! Very friendly and courteous! My car was done exactly when they said it would be. They have done a great job on the vehicle. I will definitely recommend this place to everyone I know. Thanks!

Miguel C

PA - 153 Pennsylvania 100, Fogelsville - 6/10/13

My experience was awesome. Everyone went above and beyond to make what was a negative experience (having been rear ended) the best it could be. Thank you to everyone!!

Tracy W

PA - 153 Pennsylvania 100, Fogelsville - 6/6/13

What a wonderful experience i had here at Gerber Collision in Fogelsville. Rute, Kate and Tiffany were OUTSTANDING. They were ever so friendly. I loved the upates that I rcv'd via text/email. Loved the updated photos I rcvd w/repair status. Also, when I picked up the car - it was vacuumed out and showroom quality outside. THANK YOU. Overall - EXCEEDED EXPECTATIONS. Will highly recommend Gerber to friends/family.

Dana D