Garner, NC - 1429 Mechanical Blvd

NC - 1429 Mechanical Blvd, Garner - 8/9/13

Very pleased with the service and professional way I was treated. Repairs were made in the time I was promised. Would definitely use them again if I should need repairs (hopefully I will not.)

Judith O

NC - 1429 Mechanical Blvd, Garner - 8/8/13

The service and repair on my vehicle was first rate.. I was kept informed as to the repair progress by a friendly representative, Lynn. Repairs were done in a timely manner. The car looks great and I am happy to recommend Gerber for repairs.

Edna H

NC - 1429 Mechanical Blvd, Garner - 8/2/13

At first I was nervous about taking my car to be repaired since it was not BMW. I went on line and read the reviews on the company and said ok I'll give them a try since the insurance company referred me. My repairs were due to someone backing into me at no fault of my own. I told my car to be inspected on Thursday morning when I walked through the door I was greeted with a smile which is rare by it being 7:30am as soon as they opened the doors most people are a little snappy being so early. John the tech walked with me outside took a look at my car and explained everything that needed to be done he also informed me that if he saw anything else that would need repairing he would call and inform me first. Once he completed the work order and went over everything again with me I was on my way the feeling I had not knowing the company went ... away I was comfortable leaving my car that they would do a great job. The following Monday John called to inform me of the progress as he said he would which made me even more assuring about the company. He stated he should have my car ready by that Friday if all goes well I said ok. That thursday morning I get a phone call to say my car is ready... I said oh wow ok I will be in to pick it up and it was now that's what I call service a day ahead of time. I pulled up to see my green BMW waiting on me looking good as new. One thing that concerned me was the color if they would be able to match since it's a slight odd and to my surprise it was perfect. I walked out with a big Happy smile on my face that I was back in business and my baby as I call her was good as new an you couldn't tell a thing. They went above and beyond by cleaning my headlight covers which they did not have to do now that's what I call great not good but great customer service. I would recommend Gerber to all my friends and if I ever need them again I will return. Thanks to the whole team at Gerber.... Job well done. A pleased customer. read more

Gloria M

NC - 1429 Mechanical Blvd, Garner - 8/1/13

John and the office staff in Garner provided excellent customer service:pleasant, helpful and polite. They completed the collision repair in a very timely and efficient manner. The facility itself was very clean and had a great mural on the inside wall that made the reception area welcoming to customers. Would give them the highest recommendation to anyone looking for collision repair.

Nancy P

NC - 1429 Mechanical Blvd, Garner - 6/28/13

I was very pleased with the service I received at Gerber. Jay was very helpful and great with keeping me up-to-date with what was going on with my car. The whole process was easy having the Geico adjuster working out of their location.

Katherine E

NC - 1429 Mechanical Blvd, Garner - 6/21/13

the services was very good.car was ready when they saided it was going to be ready.

shervoneda e

NC - 1429 Mechanical Blvd, Garner - 6/18/13

There was an accident with my car on June 3rd.When asked by Nationwide who did I want to fix it,I was not sure.Then I decided to try Gerber in Garner.They all are just excellent people!I felt they cared from the time I had to bring my car in for the estimate.They all were very pleasant.Jay wasextra nice in explaning to me things he would do.My car was beautiful!!I am very pleased.I have already put the word out about Gerber!Thank the staff and everyone that was involved.I felt they all cared!!! Love youall.

Rebecca M

NC - 1429 Mechanical Blvd, Garner - 6/10/13

Gerber was great, we are very satisfied with the work and the customer service.

Diana S

NC - 1429 Mechanical Blvd, Garner - 5/18/13

they were very professional,did a great job and in a very reasonable amount of time. I would recommend them highly

william m

NC - 1429 Mechanical Blvd, Garner - 5/14/13

Gerber was amazing! They were fast, kind, and did a wonderful job!

Meredith H

NC - 1429 Mechanical Blvd, Garner - 5/3/13

Excellent Service and I did not wait long to get my car back,

Jacqueline P

NC - 1429 Mechanical Blvd, Garner - 4/30/13

Repair was made quickly. Staff were all very helpful and efficient.

Willie H

NC - 1429 Mechanical Blvd, Garner - 4/26/13

Great, fast service.

Kelvin V

NC - 1429 Mechanical Blvd, Garner - 4/17/13

The service was very good. when I went back in for an recheck on something they fixed it. They are committed to there customers. They make you feel good when you walk in the door.

shervoneda e

NC - 1429 Mechanical Blvd, Garner - 4/5/13

I recently had repair work done at Gerber and I was able to schedule the work to be done just a week after my initial visit. The repair took the same number of days that was quoted in the estimate. Everything looks great and I am pleased with the service I received from the staff. Thanks, Gerber!

Megan L