Gastonia, NC - 1978 S New Hope Rd

NC - 1978 S New Hope Rd, Gastonia - 5/19/15

They did great work ! The people there were so nice and friendly!! I have already told several people that needed their car's hail damage fixed to come to them! thank you guys so much.

julie h

NC - 1978 S New Hope Rd, Gastonia - 5/18/15

Best customer service and the turn around on repairs was amazing.

James T

NC - 1978 S New Hope Rd, Gastonia - 5/15/15

Good job. great staff, great price. Hope we won't need his kind of business again, but will definitely come back if needed and will recommend to friends.

Dennis C

NC - 1978 S New Hope Rd, Gastonia - 5/13/15

Grayson was extremely helpful when I went there earlier this week. He worked with my insurance to handle my claim and then got to work the hail storm damage to my Dodge Journey. Overall, he and the rest of Gerber (especially the Detailer(s.) deserve two thumbs up for delivering me a showroom finish automobile.

Timothy M

NC - 1978 S New Hope Rd, Gastonia - 5/13/15

The service was very reasonable when handling my hail dents all over my Dodge Journey. I will definitely think about coming back to Gerber for repairs or collision work. They handle my insurance very well and were prompt at the service I received. The dents were repaired in about 24 hours and they washed my car to a showroom finish!

Timothy M

NC - 1978 S New Hope Rd, Gastonia - 5/12/15

Everyone was very nice and I was kept updated. The only problem I had is they put my name as Paula instead of Pamela. I hope the insurance company does not have a problem with that.

Pamela D

NC - 1978 S New Hope Rd, Gastonia - 5/12/15

Great service and promptly completed.

Scott L

NC - 1978 S New Hope Rd, Gastonia - 5/12/15

Everyone was helpful! Katelyn was extremely helpful. Give her a raise. She works hard for the customer. Grayson went above and beyond as well. He washed my car before delivery to accommodate my schedule. Good job guys!

Brandon F

NC - 1978 S New Hope Rd, Gastonia - 5/10/15

kept me informed by phone & texts. very happy

Linda H

NC - 1978 S New Hope Rd, Gastonia - 5/7/15

The customer service was beyond great. In a day where no one seems to know what customer service is, Gerber has the market on it. I was treated so respectfully, continually kept informed on the progress of my repair and never felt like my business was not important. I would recommend Gerber far above any business similar to this. Maybe you guys should teach customer service to other businesses. It is a lost art, but not at Gerber. And Grayson was amazing as your representative. He took excellent car of me and made sure I was always in the loop. Thanks!!

Debbie T

NC - 1978 S New Hope Rd, Gastonia - 5/7/15

Great service and my car looks perfect.

Kathleen D

NC - 1978 S New Hope Rd, Gastonia - 5/6/15

Excellent Service : the work was completed in a timely manner.

James L

NC - 1978 S New Hope Rd, Gastonia - 5/3/15

The customer support & workmanship was excellent, would recommend them to others.

Michael

NC - 1978 S New Hope Rd, Gastonia - 5/1/15

Really satisfied with the total experience. Great people and superb service.