Gastonia, NC - 1978 S New Hope Rd

NC - 1978 S New Hope Rd, Gastonia - 9/11/14

great experience. I was taken home and picked up and brought to the shop when my truck was ready. Sandra, my customer representative, was very professional and I recommend you promote her as soon as possible.

Kelly C

NC - 1978 S New Hope Rd, Gastonia - 9/3/14

I had my collision repair done at this location and received nothing but the best service. My car was fixed to look and work like a brand new car. Overall, I was very pleased with the services provided by Gerber. I had absolutely no problems and my questions were always answered on time. Also the time it took my car to get fully fixed took a shorter amount of time than I thought it would.

J P

NC - 1978 S New Hope Rd, Gastonia - 8/5/14

I had a very good experience, Sandra gave the best customer service to me and i will be glad to come back to you guys if i ever need to in the future. thank you!!!!

Samuel M

NC - 1978 S New Hope Rd, Gastonia - 8/5/14

Sandra was wonderful to work with as well as the entire staff.

Katrina G

NC - 1978 S New Hope Rd, Gastonia - 8/4/14

Sandra was very polite and clear in the process. Car was fix weeks before expected. I like the lifetime warranty on their work.

Vivian C

NC - 1978 S New Hope Rd, Gastonia - 8/1/14

This Gerber Collision gets a 5 Star Rating! Excellent body work! We hit a deer sadly and did $2400 in front end damage to our vehicle. It looks lovely again. They also offered a 5 day free car rental. And my car was ready in 9 business days. I would recommend this place to all! Keep up the good work! Sandra, Vanessa & Lynne were all excellent to deal with, very helpful and kind through the whole process. Thanks again Gerber Collision!

David & Vanessa M

NC - 1978 S New Hope Rd, Gastonia - 7/30/14

The experience that my wife and I received at Gerber in Gastonia, NC was unparalleled. The entire team at Gerber welcomed us with impeccable service from the front door to the completion of the repair of our vehicle. We had extensive damage done to our rear break light as well as our rear bumper and to our surprise and excitement, the repair was completed the morning after we dropped off our vehicle. And the repair was flawless! Thank you Gerber professionals! We will definitely use you again if needed.

Dr. Graydon S

NC - 1978 S New Hope Rd, Gastonia - 7/23/14

I RECENTLY HAD SOME REPAIR WORK DONE ON MY VEHICLE....SEVERAL WEEKS LATER A PART OF A DOOR HANDLE FELL OFF (NOT RELATED TO THE REPAIR WORK)..I OBTAINED THE DAMAGED PART AND ASKED YOUR DANIEL S TO REPLACE THE MISSING WHILE I WAITED DUE TO MY LIVING ALONG AND HANDICAPPED I HAD NO WAY OF LEAVING THE VEHICLE....HE TOLD ME TO WAIT AND WITHIN A SHORT PERIOD OF TIME HE INFORMED THAT MY AUTO WAS READY TO GO...AT NO CHARGE!! THAT'S SERVICE! MY OVERALL EXPERIENCE WAS WONDERFUL IN TO DAY'S WORLD. THANK YOU FOR COMING TO GASTONIA...YOUR SERVICES WILL BE RECOMENDED TO MANY. THANK YOU!

Edward D

NC - 1978 S New Hope Rd, Gastonia - 7/22/14

Excellent customer service; would highly recommend them to others.

Ruel G

NC - 1978 S New Hope Rd, Gastonia - 7/16/14

Estamos extremadamente satisfechos con el arreglo del vehiculo. nos mantuvieron bien informados durante el proceso y el carro quedo muy bien. Sandra se comporto de una manera muy profecional y amigable, nos ayudo de gran manera en todo.

Anthony R

NC - 1978 S New Hope Rd, Gastonia - 7/15/14

Sandra and Daniel were extremely pleasant to deal with and provided great information and communication throughout the process. My auto was delivered on-time and the repairs looked fantastic.

David G

NC - 1978 S New Hope Rd, Gastonia - 7/1/14

I've had bodywork done on my car twice recently. Matt and his staff not only did a great job on the car, but they also provided me incredible customer service.

Somer F

NC - 1978 S New Hope Rd, Gastonia - 6/30/14

Very good customer service.

Mary S

NC - 1978 S New Hope Rd, Gastonia - 6/19/14

They collectively did a fine job at Gerber. From Don writing the order and his timely follow ups to keep me posted, to Daniels rapid determination of repairs and parts needed, to Sandra's polite demeanor I couldn't have chosen a better shop. I really liked the automated updates as well, imagine the time I saved not sitting on hold or getting lied to. You guys are the best. I appreciate all the professionalism That was given, and oh yes, my vehicle was done to perfection, ready when promised, and nicely cleaned. Thank you, I hope I'll never be back but if I'm in need, Gerber will be my only consideration. GREAT JOB!!!

John D

NC - 1978 S New Hope Rd, Gastonia - 6/9/14

Great work .my car looks brand new

Brandon C