Georgia Feedback

GA - 5400 Shadburn Ferry Rd, Buford - 10/12/23

Gerber did an excellent job in repairing the damage to my 2015 Ram 1500 Quad Cab. And they completed all the repairs way sooner than the promise date for completion. They make it look like my truck was never in an accident. They kept me up to date by text message as the repairs were being made. All I can say is that the service at Gerber was impeccable.

John W

GA - 12056 Abercorn St, Savannah - 10/9/23

Gave me a full visual assessment of the damages and the repair. Explained what they needed to and would do. After full physical assessment, called and gave an estimated time of completion. Delivered my vehicle when promised looking brand new.

Joann D

GA - 4401 Bemiss Rd, Valdosta - 10/3/23

They are pro's and the turnaround time was amazing. They kept me informed step by step throughout the whole process. I highly recommend them. All staff were very nice and professional, especially Chris. Welcome to the area, very much needed.

Herbert S

GA - 4401 Bemiss Rd, Valdosta - 10/1/23

Just want to let you know office staff are awesome. New manager Chris he kept us well informed threw the whole process. Glad Gerber moved to our town and hope you keep this team together I only see them getting better with new leadership you have given them. ????????????????????

Tim J

GA - 589 Willow St, Atlanta - 10/1/23

Great customer service.

Sandra B

GA - 155 Park Access Dr, Lawrenceville - 9/30/23

I was pleasantly surprised with the service I received from Lloyd H. . First-class service, I Highly recommend! Ask for him!

Rebecca Z

GA - 410 Merchants Way, Grovetown - 9/27/23

I have to send huge kudos to Gerber Collision in Grovetown. As luck would have it, I had 2 parking lot hits within three weeks in August. I wasn't even in the car either time. I didn't even get the first one in to repair before I had the 2nd one. I initially went to Kendrick's, but it didn't appear they were interested in trying to coordinate the two incidents to repair them back to back with me not having to go through everything twice.? Gerber was highly recommended and I've never been happier with the job they did, and if you know me, you know how picky I am about my car. Gerber got me in, in half the time Kendrick's would even schedule me for the first one. ?Thank you Gerber! I hope I don't have to return, but if I do, Gerber will see me again. Nicer people you won't meet. They really stepped up assisting me in dealing with 2 ... insurance companies and making it a smooth experience for me. read more

Patsy

GA - 55 Oak St, Roswell - 9/22/23

Tae'lor Stewart provided me with 5 star service on a recent visit to Gerber Collision and Glass. I needed to get my windshield replaced. I called what I thought was Gerber's local office number. What I found out later was that I was routed to American Glass that has a completely different appointment system from Gerber. I set an appointment for the repair and specifically asked them to ship the glass to the Gerber Oak Street location as it was close to my job. I reiterated this several times throughout the call. I specifically wanted this location because it was close to my job and it received high reviews . When I arrived from my appointment Gerber did not have me on file for an appointment because my appointment was actually with American Glass. As you can imagine I was very confused and angry my appointment wasn't on the books and the ... glass wasn't there. At this point I panicked and thought perhaps I made a deposit to a fraud. Tae 'lor explained that Gerber and American Glass were owned by one company and shared a phone number but not appointment systems and could understand my confusion. She quickly got on the phone with American Glass, located the driver and arrange for him to do the repair at their location. She managed a very upset customer (me) with an amazing amount of professionalism and grace. She never once got upset despite me being angry (not at her but the situation). I wish there were more professionals such as Tae 'lor. Gerber is lucky to have her! read more

Barbara B

GA - 55 Oak St, Roswell - 9/19/23

David G is a rockstar. Professional, knowledgeable, fast problem solving. 100% would come back if needed. Thank you David!

Noel

GA - 296 Wilson Rd, Griffin - 9/19/23

Good service kept me updated each day .

Wylene L

GA - 155 Park Access Dr, Lawrenceville - 9/15/23

LLoyd went above and beyond to make sure my car was repaired and put back together. Everything looks great and I appreciate his commitment to customer service.

Jasmine

GA - 24 Amlajack Blvd, Newnan - 9/12/23

Great job!

Shanqueena R

GA - 514 General Courtney Hodges Blvd, Perry - 9/8/23

Staff was professional, courteous and knowledgeable. From beginning to end they provided outstanding service. A smooth experience all the way around! Highly recommended!!!

Paul R

GA - 1285 Citizens Pkwy, Morrow - 9/7/23

Very good service, and timely. Pleased with result.

Samuel Y

GA - 553 Industrial Blvd, McDonough - 9/7/23

I didn't have to return any parts mistake on the survey great job Thanks.

Elvira G