Georgia Feedback
GA - 589 Willow St, Atlanta - 8/10/23
Jessica S was great very knowledgeable .great service
GA - 5021 Canton Rd, Marietta - 8/4/23
Gerber staff was so helpful! Whenever I had a question or concern they were right there with an answer for me. They sent me many updates on my repair which I truly appreciated.
GA - 11200 Alpharetta Hwy, Roswell - 8/2/23
Med was so wonderful he troubleshot a problem with total knowledge. The front clerk Ann was also wonderful. Thank you Mr. & Mrs. Daniel L
GA - 3030 Satellite Blvd, Duluth - 8/1/23
The customer service was sensational. The damage done to my car was repaired perfectly. However, the only flaw was not being finished on the exact due date.
GA - 1290 Portman Dr, Conyers - 8/1/23
Gerber Collision & Glass provided me with top tier service. My particular situation was that I had collision damage and a part that was unavailable and needed for prior reassembling vehicle. My super agent Brittany was in constantly updating me and my insurance company. Utilizing all of her resources to locate part. She definitely impressed me and definitely represents the company well. The staff here was amazing. I will continuously bring all my future business here. Brittany executed, elevated, and explained all issues. Thanks again for an amazing experience!!!
GA - 1290 Portman Dr, Conyers - 7/29/23
I had just purchased my first car and only a month later I was involved in a hit-and-run accident at my workplace. I was able to use my car insurance and get great service done at Gerbers Collision. Brittany was my primary point of contact. She was very adamant about getting my car back to me in tip top shape. She was always available or had someone e standby ready to assist me or provide me with updates. Overall, I had a great with this location. When I picked up my car, I was so amazed and thrilled at the job the team did. 20/10 would recommend anyone to visit them.
GA - 3620 Community Rd, Brunswick - 7/20/23
They kept me informed throughout the entire process and make sure I knew when I would get my car back, if there weren't part delays. They finished it on time and were so helpful and so polite throughout the entire process. It was a pleasure to be serviced by them!
GA - 589 Willow St, Atlanta - 7/17/23
Awesome service.
GA - 55 Oak St, Roswell - 7/14/23
I can only imagine what most of you are probably thinking; "How in the H*ll can anyone be so elated about being without your favorite ride for about a week, after it suffered severe damage from a ridiculous crash/accident that most likely could have been avoided, as it was caused by either someone, or yourself, who was not paying attention, or actually thinks that they have the driving skills as Mario A or pretending that they are filming the next 15th sequel of Fast & Furious. And during those those days, the entire process consumes your mind and stresses you out as you are wondering if that team at Gerber will be able to repair and restore your ride where it looks even better than you can imagine, just like new. Well, I am sharing with you that this is what Gerber is so very skilled at doing. This is truly one of the best ... read more
GA - 2441 Cheshire Bridge Rd, Atlanta - 7/13/23
My son Justin brought in 2012 Honda Civic from a hit from behind and run accident that occurred May 25. He borrowed our car and unfortunately was in an accident. My insurance company Hartford at first was taking care of claim. However, Atlanta Police located other car, driver and his insurance company- Safeway- so they took over claim 1142648-GA. I'm not here to complain about Safeways lackadaisical approach to the claim. I want you to know how GREAT Laura O was! She was professional, kept in touch with my son, answered any questions and tried to get the Safeway Adjustor to respond to messages and emails. The car has been fixed from the accident and Justin even asked for an unrelated repair to be made and he'd pay for it. Laura was so helpful and so was the receptionist whenever I called! Thank you for employing such caring and attentive ... read more
GA - 55 Oak St, Roswell - 7/6/23
You folks did an amazing job on my son's Mercury Marauder! This was our first experience using your shop, and we will return if we need anything repaired 0r fixed. Thank you!
GA - 24 Amlajack Blvd, Newnan - 6/29/23
Totally professional facility. Customer service is incredible as well as the attitudes of each of the workers
GA - 155 Park Access Dr, Lawrenceville - 6/29/23
They did wonderful job on mine like a brand new car. They update status of my car every time. I could check what they doing or done. I definetely will come back and recommend my friends. Thank you so much!!
GA - 155 Park Access Dr, Lawrenceville - 6/28/23
My experience was great with this location. Lloyd was extremely professional and answered all my questions. He went above and beyond to get me all the information I needed regarding additional work I needed. He also thoroughly explained the work that was performed and what to expect. My card looks brand new. My experience was stress free from beginning to end. Will definitely recommend this place in the future. My only bad experience was the front desk attendant. She is just not the most friendliest person to be greeting customers. She obviously does not want to be there. Would have changed to 4 stars because of my experience with her but Lloyd Hadley filled in the gap to make the experience more pleasant. Would definitely recommend getting your car serviced here if you can avoid the front desk girl.
GA - 155 Park Access Dr, Lawrenceville - 6/27/23
Great experience. Everyone was pleasant, timely, professional. Lloyd was very thorough in going over all the work upon completion
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