Georgia Feedback

GA - 2230 Redmond Circle NW, Rome - 7/10/13

I would like to thank the team at Gerber in Rome and Cartersville Georgia for outstanding customer service they provided in the repair of my car after hitting a huge chunk of tire tread on the highway. The incident was scary enough and the damage to my first new car was heart breaking. That was until I took my car in for repair where I was treated with a compassionate and efficient team. Their service made the whole situation just a little bump in the road. Hopefully I never have the need but if I do I will be taking my car back to them. Thank you Buddy and team!

Jennifer W

GA - 55 Oak St, Roswell - 7/2/13

On a scale of 1 to 10, 10 being the highest, I rate the facility and service a 10. Amazing folks, right from the time I called to make an appointment, I was kept up to date with the procedure, what will the next steps be and what is happening with my case. Everyone at the facility was friendly, and courteous. it was like talking to family !. I will certainloy use the facility again, and recommend to friends !. Thanks you for a job well done !.

Raghav V

GA - 3030 Satellite Blvd, Duluth - 7/2/13

Duane Mauldin was aewsome. He gave me a quite in minutes, helped me secure a rental, and was dead on for the expected time needed to fix the hail damage & the window.

Natasha J

GA - 553 Industrial Blvd, McDonough - 7/1/13

Great service! Kept me up-to-date on the repairs via texts. Repairs cost less than the estimate. They even washed my car!

Melissa L

GA - 3030 Satellite Blvd, Duluth - 6/28/13

Theresa was wonderful. She was able to setup everything while I was out of the country so that I could drop off my car when I returned. Theresa also worked to provide a repair option so that I didn't have to complete the claim with my insurance. At the end, my vehicle was repaired perfectly, and it cost me less than my deductible. She also had everything handled on the rental car including the return. It could not have been any easier.

Hans E

GA - 11200 Alpharetta Hwy, Roswell - 6/27/13

Top notch customer service! Shane Boyd, my estimator, did a very good job explaining in detail, what would be done. Updates were sent to my phone daily. They not only did a great job repairing my vehicule, they also completed the job one day early. I will highly recommned them to any body needed glass or body repairs on their vehicule.

Patrick F

GA - 2441 Cheshire Bridge Rd, Atlanta - 6/24/13

The entire Gerber Collision staff was amazing and very patient. Because my accident took place in another state, I had to wait on paperwork before I could have my rear bumper repaired. I took my car in before I went out of town and it was fixed quickly! They even washed and vacuumed my car. I would recommend Gerber Collision to my friends and family!

Kimberly B

GA - 11200 Alpharetta Hwy, Roswell - 6/18/13

I was so pleased with the service and support I received from Ashley Peek at the Roswell, GA location I wanted to write in to commend her. She was extremely helpful and courteous.

Richard C

GA - 11200 Alpharetta Hwy, Roswell - 6/18/13

The service was oustanding!

Dennis M

GA - 2395 Cobb Parkway, Kennesaw - 6/18/13

FABULOUS SERVICE BY ALL BUT ESPECIALLY BY JEFF SYNOWIEC!!! WE WILL RECOMMEND HIM AND YOUR COMPANY TO ANYONE WHO HAS A NEED!

Suzanne G

GA - 2230 Redmond Circle NW, Rome - 6/15/13

The repair looked great. It took one more day than expected, but I was not inconvienced at all. It would have been better if they tried to contact me on my cell phone to give me updates. They only left messages at my home, and I am not there until late in the evening. I had to call to check on the status of the repair.

Sarah H

GA - 2441 Cheshire Bridge Rd, Atlanta - 6/13/13

My sales representative, Steve Ball, could not have been nicer or more thorough and responsible in his job with my car. I felt that I could trust him to do the best that was needed for the best price from the very beginning. It did take a little longer than I had thought it would, but the results were stupendous. It looked brand new! Very good work done by these skilled craftsmen, for sure. I plan to return later in the year for a few touch up bumps and bruises on the driver's side from parking lots.

Michael F

GA - 3030 Satellite Blvd, Duluth - 6/9/13

Needed small dent and bumper repair. Service was done correctly, promptly, and with courtesy. I am happy with the way my request was handled. I would gladly recommend this shop to anyone needing body shop work. Thanks!

Rick P

GA - 55 Oak St, Roswell - 5/28/13

I got a call from John at Gerber asking when I could get my car to the shop for the repairs. They took it right in and got started. When I got to the shop Elaina was so friendly and made me feel comfortable. She called Enterprise to get my rental car coming to the shop. The manager, Jennifer, came out to introduce herself and go over the process while we went out with John to look over the vehicle. They completed the repairs on time and even delivered the vehicle back to me since I was close by. The entire process was painless and my car looks like it did before the accident. I am very Thankful to the staff at Gerber!!

Melissa D

GA - 55 Oak St, Roswell - 5/24/13

Jennifer and crew did a superior job with my Pilot. Hail damage is not fun to look at, but the team at Historic and the PDR crew made it disappear. Great service and timely notifications on status. Thanks for making this easy!

Paul S