Georgia Feedback
GA - 12056 Abercorn St, Savannah - 5/22/13
What a pleasure! I hope I will never need collision repair again but if I do I know where I will go for professional, prompt, courteous service. The car was ready when promised and repaired as good as new. Thank you Jerry and Trisha.
GA - 11200 Alpharetta Hwy, Roswell - 5/17/13
The work done to repair my Infiniti m35 was great. I was very much satisfied
GA - 553 Industrial Blvd, McDonough - 5/13/13
i was very pleasd with the service and the fact that they provided a nice rent a car while they had my car.
GA - 3030 Satellite Blvd, Duluth - 5/7/13
As a single mother with a full time job, part time student and two young children I put off getting my car fixed after we were hit by another car because I thought I was just too busy and would have to take off the day to get my car repaired. When I realized I could wait no longer I reluctantly went to my manager to let her know I would need the afternoon off to turn my car in. Well, to my surprise from the time I turned my car, met with Mr. Upton and he explained the procedure and I picked up by the car rental was less than 1 hour!!! I couldn't believe it!!! Fortunately, I was able to return to work that same day and save my time for something else... Mr. Mike Upton was thorough in explaining all that had to be done and in the time frame promised... Actually I got my car back a day earlier!! I thank Mr. Upton for valuing my time and ... read more
GA - 3030 Satellite Blvd, Duluth - 5/5/13
Service was excellent. Mike Upton from your team got the vehicle in quickly, the repairs were done correctly and the vehicle was delivered to me on time as promosed. It was an excellent experience.
GA - 11200 Alpharetta Hwy, Roswell - 4/30/13
Great and friendly service. Kept me updated on the repair of my vehicle. Mr. Bommer LaChine was great and took personal pride in making sure my vehicle was just as good coming out of the repair as when it went in for repair. On a scale of 1-10, I would give Mr. LaChine a big fat 10. Thanks
GA - 2230 Redmond Circle NW, Rome - 4/29/13
Fast and good service! I am satisfied with the job they performed in my vehicle.
GA - 725 Dekalb Industrial Way, Decatur - 4/27/13
A very good job for a reasonable amount of money. The Wstimator (Kimberly Christian) was both efficient and helpful and most courteous. My wife and I are both 10 for 10 on this interaction which was, circumstances, a pleasure.
GA - 725 Dekalb Industrial Way, Decatur - 4/25/13
Kimberly at Decatur Gerber is awesome!! I came in for an estimate on a dent and she immediately offered to apply paint to the dent to prevent rust. She gave me an estimate for the future repair and charged nothing for her time and the paint ( which was an exact match!)
GA - 850 Joe Frank Harris Parkway SE, Cartersville - 4/24/13
The service that I received for the repairs to my car was excellent and I am pleased with Gerber's work performance. I was kept well informed with what was taking with the repairs to my vehicle. I will highly recommend Gerber Collision and Glass of Cartersville to family and friends.
GA - 2441 Cheshire Bridge Rd, Atlanta - 4/19/13
Incredible service and work with amazing turn around time. Had to get a roof replaced after a tree limb fell on my car. The new roof, fixed doors and paint job look great. The body wash and tire shine an unexpected bonus. Also making an extra mention and thanks to Jennifer in the office who handled the claim process from start to finish with Enterprise Rent-a-Car and Country Financial Insurance. Seriously, hands down the best and quickest body work on a car I've ever had.
GA - 6060 Atlanta Hwy N, Alpharetta - 4/18/13
This notice is to inform you that I, Jerrod Compton, was extremely pleased with the excellent service that was provided at the Gerber Collision and Glass location at the Alpharetta location by Chris, Matt, and Leslie. They not only made sure to keep me informed as to what was taking place with my car every step of the way but they listened to my questions and concerns intently during such a busy time in the year. (Georgia had just gone through an experience where we received some hail and I'm sure they had multiple cars in the shop during the time when my car was there) I would like to commend Gerber Collision and Glass for employing such a bright and knowledgeable staff and I look forward to continuing to give you my business when the opportunity presents itself.
GA - 11200 Alpharetta Hwy, Roswell - 4/14/13
I wanted to let someone higher up know how amazing my service experience was this week at the Roswell Location. I dropped my car off on Wednesday morning to have some repairs done from a small wreck recently. I immediately was greeted by name from Ashley at the front. She already had Enterprise rental on the phone to come pick me up. The entire process was about 20 minutes from start to finish. Same exact thing today when I went to pick up my car. I am in retail banking where customer service is our #1 priority. I constantly look for great customer service experiences so I can give praise where praise is due. Thank you so much for your friendly and efficient service. I will certainly sing your praises and send you business in the future. I hope you all have a great weekend!
GA - 553 Industrial Blvd, McDonough - 4/14/13
Service was good. Repairs were very good. I think they did a very good job. No complaints.
GA - 725 Dekalb Industrial Way, Decatur - 4/10/13
Good Service, friendly staff
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