Georgia Feedback
GA - 55 Oak St, Roswell - 10/2/12
Jennifer Parker is a pro! She made the entire repair process simple. A rental car was available when I dropped off my car, I received regular updates on the status of my repair, and my car was returned to me in a matter of minutes after returing to Gerber for pickup. The repair was high quality and I would recommend the Oak Street Gerber Collision & Glass Team to others.
GA - 725 Dekalb Industrial Way, Decatur - 10/1/12
Thank you so much for such a positive experience. Everyone was so nice and reassuring even though I was so worried how much it was going to cost, how to arrange for a rental car etc. Kimberly totally made me feel I called the right place when we talked at 8AM. The amazing miracle was that it was just a loose bumper and screw that fell out when John did the estimate, there was no charge, and he thoroughly explained what happened. He was just so cool. I almost didn't go because it's not near where I live anymore, but a good friend had recommended last year when I scratched my car and I also had a perfect experience - it was done a day earlier for a $100 less than the estimate. So I figured, I should stick with a place that I know is good. I drove the extra miles to get there and it was SO worth it. Thank you all so much, seriously. You ... read more
GA - 725 Dekalb Industrial Way, Decatur - 10/1/12
Stephanie D'Agostin is the ABSOLUTE BEST!!! She took very good care of me and was extremely sympathetic and caring about my situation. I can NOT imagine a better experience than the one I had. PLEASE give her a raise with stock options! :-)
GA - 725 Dekalb Industrial Way, Decatur - 9/28/12
I was very pleased with the service, honesty and promptness of the service I recieved. I'd recommend you to anyone. You get a rating of ten in my book. Thanks
GA - 55 Oak St, Roswell - 9/28/12
The service was good. There was an unexpected delay in getting the correct part due to the manufacturer repeadily shipping the wrong part, but the staff was persistent.
GA - 11200 Alpharetta Hwy, Roswell - 9/28/12
The quality of the work was excellent and they had the car ready exactly when promised. I can't even tell anything happened. I hope I don't have to use Gerber again, but if I do have an accident, Gerber is definitely where I'll take my car.
GA - 55 Oak St, Roswell - 9/27/12
Great people. Excellent with regular status updates. Work nicely done. Easy to deal with. Would definitely use you again!
GA - 55 Oak St, Roswell - 9/27/12
Car looks like new. The repair took longer than i though it would, but it was worth the wait.
GA - 12056 Abercorn St, Savannah - 9/27/12
The services were great and I receive my vehicle back by the estimated date. The work was outstanding can not even notice there has been damage to the vehicle. Customer service is very great Miss Patricia Baker the representative at the desk is very polite and Mr. Stan Nelson Collision repair manager is a wonderful person and has superb people skills and works hard to satisfy the customer and returned my vehicle back to me in excellent condition.
GA - 3030 Satellite Blvd, Duluth - 9/27/12
My car looks great, Thanks for taking the time to keep me posted on the repairs to my car from a tree coming down on it three weeks after getting my car repaired from a 3 car accident. They took the worry out of waiting again for my car to be ready. I feel like I have a brand new car again. You would never know the car is 10 years old. Thank you to the staff and crew of Gerber Collision in Duluth GA.
GA - 2395 Cobb Parkway, Kennesaw - 9/25/12
I was very pleased with the quality of service and the updates I received during the repair of my car. My car was repaired in a short amount of time and I was back on the road!
GA - 12056 Abercorn St, Savannah - 9/23/12
Gerber Collision and Glass staff in Savannah Georgia was attentive during the process of handling my accident. From the first time I spoke with the receptionist who was polite and helpful. I can nerver forget Stan Nelson who kept me inform about my volkswagen while being repair. I want to thanks for the services that you all surrender to me. From 1-10 , ten being the highest I give them a 10. Again Thanks. Joan J. Wormley
GA - 2395 Cobb Parkway, Kennesaw - 9/20/12
Gerber did a good job repairing our Civic. We had concerns because it was a 1 year old car. They did a complete panel replacement and a driver door re-skin. They seam sealed the joints, did a good paint job, and laid on a great pin stripe like factory.
GA - 725 Dekalb Industrial Way, Decatur - 9/20/12
Dennis Carbone was my estimator. He was knowledeable and very informative. Dennis kept me informed throughout the entire process I can honsestly say I received excellent customer during my experience with Gerber.
GA - 3030 Satellite Blvd, Duluth - 9/18/12
Great service, easy to get in and out location. highly recommended
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