Georgia Feedback

GA - 5400 Shadburn Ferry Rd, Buford - 1/30/23

I am a details person. I believe in solid customer service. I absolutely recommend the Buford, Georgia shop based on the local manager and the professional staff. Keep up the good work.

Dave

GA - 1515 Broad St, Augusta - 1/25/23

Getting my car repaired with Gerber Collision was an easy and stress-free experience. The team in Augusta handled everything professionally, communicated well and often, and were available to answer any questions that I had about the process. They were willing to work with me to facilitate my school schedule and schedule my repairs when it was convenient for me. They worked efficiently to minimize the time that I was without my car. They truly went above and beyond to make sure I was taken care of during the entire process. The repairs on my vehicle were completed in a timely manner and without any complications. The staff were friendly and great to work with. I would highly recommend Gerber Collision in Augusta to anyone needing service to their vehicle.

Karley B

GA - 155 Park Access Dr, Lawrenceville - 1/25/23

Lloyd was such an amazing estimator and cared about my needs as the client. He listened and ensure he took amazing care of my vehicle. Thank you for your leadership, integrity, and investment toward my husband and me. Keep up the amazing job you do.

Jessica J

GA - 553 Industrial Blvd, McDonough - 1/19/23

Very professional and quick job, first let me say as a mechanic I am a tough customer, I can barely tell the car was ever in a wreck, I can, only because of the bodyline on the aftermarket hood, paint match is great, repairs and service superceded my expectations, 4 stars given because 4.5 is not an option, again, I can tell the car has been repaired but it isnt noticeable to anyone else, very close considering aftermarket parts, customer service is outstanding, again, I am a tough customer, quick, professional good job. great experience

Mark W

GA - 2230 Redmond Circle NW, Rome - 1/14/23

I had a very long scratch on my new camero but it wasn't really deep. Josh took one look at it and knew exactly what to do. In less than 3 minutes my car was back to looking new again

Kimberley B

GA - 725 Dekalb Industrial Way, Decatur - 1/14/23

These guys were absolutely awesome. Made sure to keep me informed every step of the way and did phenomenal work. They fixed everything as good as new. Even helped me get set up with a rental around the holidays when everyone seemed to be booked up. Will definitely recommend to anyone who needs body work done!

Kendall H

GA - 155 Park Access Dr, Lawrenceville - 1/13/23

Service and communication was great. Always kept us updated.

Jessica I

GA - 55 Oak St, Roswell - 1/9/23

Trisha was really regular with calling us to update about the repairs, especially as many parts were out of stock for quite a while. Upon return, they took care to clean the car well for us. It is driving as good as new and the repairs are not noticeable from the outside. The location was also convenient. Thank you for your good service!

Shaema I

GA - 2230 Redmond Circle NW, Rome - 1/7/23

Service was excellent. We were kept informed of progress. Truck looked like new when it was complete. Employees were professional and courteous

Dave

GA - 4401 Bemiss Rd, Valdosta - 1/5/23

Excellent customer service! I love that Gerber collision has great communication also. I was kept in the loop of what was happening with my car and anyone I talked to answered all questions and went above and beyond. They estimated a week due to national part shortages and that's exactly what it took to get the car fixed. Thanks Max, Jennifer, and Danny! Y'all made the process of getting my car fixed so much easier and I can tell you care about your customers and jobs. I highly recommend, I never do surveys but they took care of me so well I had to share! I will be back for any services I may need on my car

Yazmyne F

GA - 850 Joe Frank Harris Parkway SE, Cartersville - 1/4/23

They did a great job! Car looks new !

Jeanette M

GA - 1577 Charles Hardy Pkwy, Dallas - 12/30/22

We would like to commend the outstanding customer service of Michael of the Dallas, GA location. One of the luggage racks on my Volvo was damaged by inadvertently closing the garage door, causing it to be knocked off. Michael quickly devised a solution and reattached the rack in an excellent fashion. His work was top-notch and he corrected the matter in just a few minutes. It is unusual to see this level of customer satisfaction, and we greatly appreciate his customer relations skills.

Ron H

GA - 155 Park Access Dr, Lawrenceville - 12/29/22

Lloyd H. kept me informed at all times about my vehicle.

Nola P

GA - 155 Park Access Dr, Lawrenceville - 12/21/22

Amazing service! Lloyd went above and beyond to make sure we were taken care of!

Kelly M

GA - 155 Park Access Dr, Lawrenceville - 12/21/22

Lloyd was very helpful and professional. Made sure he kept me update with the repairs. Overall, I liked the work and I was very happy with my car results. So thank you

Evelyn H