Georgia Feedback

GA - 725 Dekalb Industrial Way, Decatur - 7/6/11

I would like to express my appreciation to the team down at the Gerber Collision located at 725 Dekalb Industrial Way Decatur Ga 30033. The team was lead by the Manager and supported by John Murphy. My vehicle is a 2004 BMW 325i. I was side swiped on my drivers side and the damage was no fun. Admittedly, I was reluctant to go to any collision shop other than the dealer. I decided to try out Gerber after visiting my dealer. I was happy they accepted American Express. The BMW dealer did not accept American Express. I was concerned Gerber wouldn't have the specialized experience. After dropping my car off the staff was very helpful. They communicated with me and made me feel comfortable they would get the job down. After I came back to get my car. There were some unsatisfactory elements with the job. The manager and John made sure they got ... it right! They apologized and took responsibility. They set me up in a rental car and went above and beyond. Gerber truly earned alot of credibility and respect on this visit. I would definitely recommend other foreign luxury car owners to them. Keep pleasing customers it works! All of your effort was appreciated. I will be happy to send people your way. read more

Bilal W

GA - 850 Joe Frank Harris Parkway SE, Cartersville - 7/5/11

Very pleased with customer service and repair work. Repair work looked better than when new. Thanks GUYS. Good hometown business.

Eric R

GA - 725 Dekalb Industrial Way, Decatur - 7/4/11

Received great service all around by Stan Taylor, Estimator and all personnel to whom we made contact. Car repairs were very well done and we are pleased with your service.

Randall A

GA - 553 Industrial Blvd, McDonough - 7/1/11

Fran and the crew at Gerber in McDonough, GA. went way above and beyond with my 2000 Ranger grille replacement. Price was fair and the finished product looks great. I will refer anyone who needs any kind of collision or glass repair to Gerber!

Joe G

GA - 11200 Alpharetta Hwy, Roswell - 7/1/11

Jennifer Parker is an excellent lady. I had two jobs needed to be done, both earlier this year. Each time, she was thorough, fair and provided me excellent service. The cars were done when she said so - and to my wife's complete satisfaction. I would recommend her and Gerber Collision & Glass to anyone that asks me. I recommend her.

wilfred C

GA - 725 Dekalb Industrial Way, Decatur - 6/30/11

I broke the side mirror off the driver side of my car. The staff at Gerber were courteous and knowledgeable. They ordered the part and it took 20 min. before I had my new mirror. Thanks Gerber!

Khadijah M

GA - 11200 Alpharetta Hwy, Roswell - 6/23/11

My Appraiser at the Roswell, GA location, Mike Upton, was extremely courteous and helpful. I have had experiences at other body shops (such as Classic Collision) and I must say that the experience with Gerber was FAR SUPERIOR. I was provided a quality job at a fair price and would recommend Gerber over any other body shop in Metro Atlanta.

Douglas W

GA - 11200 Alpharetta Hwy, Roswell - 6/22/11

Gerber fixed my daughter's Honda bumper in one day! Jennifer Parker made the entire process simple and efficient. We were given a fair price and they exceeded my expectations with their fast, friendly service. I checked their references before I chose them and I was not disappointed. I would highly recommend them to others.

Diane N

GA - 11200 Alpharetta Hwy, Roswell - 6/22/11

Things were all good. Jennifer handled everything real smooth, would recommend to all, and she aint hard on the eyes.

Edward S

GA - 725 Dekalb Industrial Way, Decatur - 6/21/11

I was satisfied with my service. The estimator kept me informed.

Annette B

GA - 2230 Redmond Circle NW, Rome - 6/21/11

The Service I recieved from Gerber Collision in Rome GA very Proffesional and Quality. I would Highly Recommend this company to be used for Auto Collision Repair.

Carlos S

GA - 11200 Alpharetta Hwy, Roswell - 6/20/11

Jennifer was absolutely amazing, she went out of her way to make sure that my needs were taken care of. The shop did a great job on the repairs and even washed my car for me. They also got it done 4 days ahead of schedule. I am pleased with the service and the work.

Erica P. C

GA - 725 Dekalb Industrial Way, Decatur - 6/16/11

They kept the car until the job was done properly which I appreciate.

James P

GA - 11200 Alpharetta Hwy, Roswell - 6/16/11

Appraiser Jennifer Parker and Manager Brad Driggs could not have been more helpful and concerned with customer satisfaction than they were. Overall a great experience considering I had a damaged vehicle.

Monte S

GA - 11200 Alpharetta Hwy, Roswell - 6/15/11

Mike Upton did a fantastic job providing prompt and excellent service to both cars of ours that needed repair recently. His service was outstanding for its courtesy and focus on excellent results. Our cars both look great.

Molly E