Georgia Feedback

GA - 2441 Cheshire Bridge Rd, Atlanta - 3/16/11

Kudos to Mr. Tom Hagan at the Atlanta Cheshire Bridge location. My left side mirror had its guts spewed out when an oncoming driver knocked into it. Luckily I had all the parts and none were broken. Mr. Hagan graciously took a few minutes to successfully put it back together for me and merrily sent me on my way! It's customer service like that that gives businesses a good name. Please make sure Mr. Hagan's superior(s) are aware of his act of kindness! Thank you, Shari Moss

Shari M

GA - 11200 Alpharetta Hwy, Roswell - 3/16/11

Gerber took care of everything. They called the person at fault's insurance and settled all the payments for me. They called and set me up with a rental car and had them pick me up at Gerber. I didn't have to wait long at all before I was helped. Mike Upton explained what needed to be fixed and how long it would take, and it was ready the day he said it would be ready.

Barbara-Anne

GA - 2395 Cobb Parkway, Kennesaw - 3/15/11

The folks at Gerber were all very professional, polite, and friendly. They explained every step of my car repair process to me and made me very comfortable with the service and work they were providing. Keith Burns and Nan Bishop were especially helpful and cooperative in working with me and kept me informed throughout the repairs. Their costs seemed reasonable to me, and were about $500 lower than another estimate I received from a different auto body repair shop.

Denise B

GA - 55 Oak St, Roswell - 3/11/11

A terrific job on the bumper of my wife's Lexus RX 350. After several estimates we chose Gerber because of previous great work and a price $200 less than the competition. Mike did a terrific job to get us in and out quickly as promised.

Art B

GA - 2441 Cheshire Bridge Rd, Atlanta - 3/9/11

These guys were great! They were available within a day to schedule an estimate appointment, met with me on time, and got my car out when they said they would. The manager Tom was helpful in answering my questions, and was there when I dropped off my car, and when I picked it up. He made sure I was satisfied before i left. My car looked great!

Sherelle B

GA - 11200 Alpharetta Hwy, Roswell - 3/8/11

Gerber did a great job. Mike Upton was great to work with. He gave me daily up dates and did whatever it took to get my car fixed and back to me as soon as possible. In fact Gerber even got my car done two days early! I will definitely recommend them to anyone and keep them in mind for future service.

Travis J

GA - 55 Oak St, Roswell - 3/8/11

I want to thank you for the excellent repair on my FJ. It looks great.

John S

GA - 11200 Alpharetta Hwy, Roswell - 3/7/11

They were prompt, courteous and professional. Mike Upton did a great job of working with the insurance company and getting the right parts. The paint job was excellent. While there was one minor issue with the window not closing properly, I brought it back in and they adjusted it quickly. So far - it has been working fine.

Robert S

GA - 2441 Cheshire Bridge Rd, Atlanta - 3/6/11

An incredibly positive experience with Gerber on Cheshire Bridge. First of all they were by far the least expensive estimate I got. April assisted me in everything I needed from the moment I brought my car in and Tom was very helpful in explaining everything that needed to be done and what to expect. My car was in and out and looking better than ever.

Patrick M

GA - 55 Oak St, Roswell - 3/5/11

Great service and friendly folks! Repair was excellent. Thank you!

Bruce R

GA - 2441 Cheshire Bridge Rd, Atlanta - 3/4/11

Although the body work for my car was minimal the attention to detail was phenomenal. My car door was not only fixed, they touched up a place on my front right bumper, washed and vacumed my car. I can't tell you how pleased I was with the service I received. Thank you,

Deborah C

GA - 2230 Redmond Circle NW, Rome - 3/3/11

Had the best customer service of any place I've ever been to. The repair was done very fast. The decal on the car was slightly off, but other than that the work was great and done quicker than I would expect.

Melvin M

GA - 2395 Cobb Parkway, Kennesaw - 3/2/11

I was pleased with the Gerber staff and overall service. They were professional, friendly and efficient. I received follow up/status calls and my car was not only repaired to my satisfaction, but vacumed and washed.

Deborah B

GA - 2395 Cobb Parkway, Kennesaw - 3/1/11

I went to Gerber after a girl hit my parked car and split the front fender and cracked the plastic wheel well. They fixed it, matched the paint, and did some related adjustments in 3 days. The staff was friendly, helpful, and professional throughout the process. The end price was ~$400 higher than the original estimate, but the girl's insurance paid for it.

Amber

GA - 850 Joe Frank Harris Parkway SE, Cartersville - 2/28/11

I was at the hair salon and this guy backed in to me. [I just got my brand new 2010 jeep patriot the night before] I was sent to Gerber for my repairs. They were GREAT!! I would for sure recommend them to everyone. I hope Ill never go through that again but if I do, I will pick Gerber for my repair. I love that they sent me an email showing my car and the steps they had to do to fix it. I had an overall great experience with them.

Brittani J