Georgia Feedback

GA - 155 Park Access Dr, Lawrenceville - 6/21/24

Work was done quickly, and the entire process was painless. Truck was clean and detailed when I picked it up and everything inside was where I left it when I dropped it off. Lloyd was professional and courteous.

Justin

GA - 2395 Cobb Parkway, Kennesaw - 6/21/24

Where shall I begin. I walked in to the Gerber location located at 2395 Cobb Pkwy NW, Kennesaw, GA 30152 and worked with Ashley D. From the first time I walked in on June 12 to yesterday, June 20 in picking up my car, I was provided with the BEST Customer Service that I have received in a VERY long time. Ashley has such a passion for what she does and it shows through her SUPERB customer service She stayed in touch for updates often and basically came through with the timing, etc of having my car repair. I have already told people what a wonderful experience it has been even though it started with a bad thing...a wreck! Hopefully, I will not need them again, but if I do, they will see me again!

Sandra D

GA - 2395 Cobb Parkway, Kennesaw - 6/21/24

Great service. My car looks new again after Gerber repaired my front bumper. Staff was very friendly and work top notch! I highly recommend them.

Steve C

GA - 2230 Redmond Circle NW, Rome - 6/20/24

Great customer service and quality of repair

Ian L

GA - 155 Park Access Dr, Lawrenceville - 6/15/24

The process was seamless and incredibly user-friendly from start to finish. When I had questions about the estimate and car repair, Llyod H. and his team were prompt and knowledgeable, providing clear and helpful answers. Their professionalism and dedication to customer satisfaction were evident throughout our interactions. I highly recommend this service to anyone looking for reliable, accurate vehicle valuation and repair. It saved me a lot of time and hassle, and the peace of mind it provided was invaluable.

Jaleel H

GA - 155 Park Access Dr, Lawrenceville - 6/14/24

Lloyd H. was very professional and went over and beyond to make me happy.

Lloyd T

GA - 24 Amlajack Blvd, Newnan - 6/14/24

I was impressed with the constant communication they gave me with updates on progress with the work. Staff was very friendly and informative and delivered my vehicle 1 week earlier then originally planned. Great job Gerber.

David C

GA - 155 Park Access Dr, Lawrenceville - 6/13/24

Lloyd was the best. He toured me around my car to make sure I was informed about work done. He also gave the car a wash inside and out. It was like getting in a new car. He was so informative and helpful, friendly and funny.

Sylvan H

GA - 155 Park Access Dr, Lawrenceville - 6/6/24

Great customer service! Lloyd H. followed up with every step of the process. He took the time and explained what to expect, leaving me at ease and confident in the service provided.

Faith B

GA - 2395 Cobb Parkway, Kennesaw - 6/5/24

Mr Bethune and staff were wonderful and very helpful and very professional. He came to my attention thru a referral. And am very happy.

Lynn G

GA - 55 Oak St, Roswell - 5/30/24

Amazing work and amazing communication skills

Melinda C

GA - 725 Dekalb Industrial Way, Decatur - 5/26/24

I didn't have an accident, my car is 12 years old. I had some cosmetic and function issues with my car that I wanted to have fixed. The process was so easy and they did an amazing job!! One of the function issues I had was the trunk lock had broken. I had it fixed at the dealership twice and both times it didn't last and they didn't care. This time it's fixed right and I have a guarantee. I'm very impressed and I highly recommend Gerber Decatur.

Stephanie H

GA - 1285 Citizens Pkwy, Morrow - 5/23/24

Great company that cares, I spoke to April so many times and every time was very helpful. I would recommend this place to others

Carla L

GA - 2395 Cobb Parkway, Kennesaw - 5/22/24

The staff here is amazing. My truck was damaged from hitting a deer. They work directly with Allstate and go to bat for the customer by sending Allstate pictures supporting all the repairs. They go above and behind to communicate with the customer. Emails are answered in minutes, texts are numerous with updates on the repairs and the repairs were done in a week! Anthony M. the General Manager communicated with me directly and Alexis W. was estimator was amazing! I'll recommend you to everyone!

Mona B

GA - 5400 Shadburn Ferry Rd, Buford - 5/17/24

Jasmine provided outstanding customer service and explained in detailed how to process the claim through my insurance company. Richard made sure all the repairs were outstanding. I highly recommend Gerber Collision and Glass on Shadburn Ferry Rd, Buford Ga.

Mary M