Georgia Feedback
GA - 12231 Veterans Memorial Hwy, Douglasville - 5/9/17
Great place to get your car repaired.! My car looked like a brand new vehicle. I could not have gotten a better repair job. The customer service was top of the line. I would never find a better place. I would recommend this shop to everyone. Thanks Gerber!
GA - 725 Dekalb Industrial Way, Decatur - 5/9/17
Extremely fast service - definitely a pleased customer!
GA - 12231 Veterans Memorial Hwy, Douglasville - 5/8/17
Everything has been resolved and it was very fast. Great Job!!!
GA - 24 Amlajack Blvd, Newnan - 5/6/17
Absolutely perfect customer service. I dropped my vehicle off on Monday the 1st and was greeted by The adjuster Alicia who made sure that everything I noted was addressed. The environment for the shop was really friendly from the parts manager, who's name eludes me, Kara the apointment/receptionist clerk, all had positive and upbeat additudes. The repair process went as smooth as I have ever seen. I may have been a bit annoying but was never made to feel that way. When I would call they would give me a fairly detailed explanation as to where my vehicle was in the process. They even surprised me yesterday morning when they called to tell me it was done. When I was picking it up they again went over the warranty on the work so that I understood it. The repairs were done with attention to detail in mind. From setting body lines where they ... read more
GA - 12231 Veterans Memorial Hwy, Douglasville - 5/4/17
Angie is the BEST!! She kept me informed and made sure my car was perfectly repaired. I highly recommend yo give them a try! You won't be disappointed!!!
GA - 12056 Abercorn St, Savannah - 5/4/17
Just spoke with Sean B., General Manager. What a wonderful young man. He has ordered OEM parts, assured me that their work on my Lexus will be whole and safe. His goal is to repair my car and make it whole regardless of what GEICO says. He assured me that he and his team approach each repair in the most safe way and that the repair and safety of my car is their goal. He could not have been any nicer and reassuring. I will be able to sleep tonight. Last night was aweful! Thank you Sean.
GA - 12056 Abercorn St, Savannah - 5/2/17
First off I just want to say how I noticed the cleanliness of the place second of all the friendliness of the place everybody was nice exceptional service from Ashley she was great proficient and an all-around great person I definitely recommend this company
GA - 2230 Redmond Circle NW, Rome - 4/25/17
Highly recommend this shop. The hail damage claim was painless on my part.
GA - 803 Bascomb Commercial Pkwy, Woodstock - 4/20/17
Absolutely AMAZING work done to my 2010 Camaro by Gerber! My cars entire back bumper and side reflector was destroyed and smashed in side ways and now looks like nothing at all happened. The whole staff was fast, fun, and friendly. Always kept me up to date on how the car was coming along and always had the answer to every question I had. I will definitely be returning in the future or if I get into it with another brick mailbox but lets hope that doesn't happen. Thanks again yall!!
GA - 12056 Abercorn St, Savannah - 4/20/17
We received superior customer service From beginning to the end of our engagement with Gerber .We were kept informed of the status of our car daily. The repair was perfect. We highly recommend this business.
GA - 2230 Redmond Circle NW, Rome - 4/18/17
When I dropped off my car for repair, the service man walked around the car with me showing the nature of the repairs and checked my mileage and basic condition of the vehicle. He was very personable and explained things fully. When I went to pick up my vechicle, I was amazed at the craftsmanship and how the repairs were flawless. I would recommend this specific Gerber Collision and Glass to anyone who wanted exceptional service with outstanding friendliness of all the staff.
GA - 12056 Abercorn St, Savannah - 4/14/17
Angie M was super. Very pretty and smart and very helpful. Kept me up-to-date daily. If she was my employee, I would be giving her a nice raise in salary
GA - 1290 Portman Dr, Conyers - 4/14/17
Just a wonderful shop!! My estimator Brittany was so personable and made me feel at ease. She also wowed me by getting my liscence plate put on for free. She said Gerber cares about their customers and there is no need for that. This shows customer service is not dead and I cant wait to bring my nissian. See you soon!
GA - 1290 Portman Dr, Conyers - 4/14/17
The service I received can only be identified as out of this world. The professionalism and customer service orientation is the best I have encountered in many a year. Thank you to the Conyers team.
GA - 24 Amlajack Blvd, Newnan - 4/13/17
Repairs were done well and in a timely manner. I was kept informed during the whole process.
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