Georgia Feedback

GA - 2395 Cobb Parkway, Kennesaw - 4/13/17

First rate service from Michelle . The entire experience was better then I could have hoped.

STEVE R

GA - 2395 Cobb Parkway, Kennesaw - 4/13/17

Michelle M. was the best estimator& helper EVER!!! Would come back because of her!!

PENNY R

GA - 12056 Abercorn St, Savannah - 4/12/17

Super quick, helpful, and customer oriented. They made our collision repair experience as painless as possible. Also, loved the relationship they have with the rental car companies, which allowed for easy, no-wait pick ups. Great service!!

Sarah P

GA - 3030 Satellite Blvd, Duluth - 4/6/17

Upon initial phone call, I spoke with a lady who was very nice and professional. I cannot remember her name. However, she was very detailed and helpful. I wanted to get estimates from other places before I made my final decision. I went to one other place and decided to bring my car here versus the dealership for a few reasons. Cost didn't matter since I wasn't paying for it. The service and their continuous effort to answer my questions when I called back several times before I made my decision. The other place I received a quote from picked up on some things that Gerber missed. I told the nice lady who I dealt with on several occasions. She asked me to email my quote and they would do whatever needed to be done to get the car fixed right. I chose this place because my insurance company recommended them and the work is warrantied for the ... lifetime of ownership. That alone sold me!! I called in advance to schedule my appointment to make sure they would be able to take my car since I had a rental only approved for a certain amount of days. I dropped my car off and just waited for an update. I was immediately sent a new quote showing what they uncovered (which was great). The timely turnaround was impressive. Two days later, I received a call that my car was done. When I went to pick it up, I noticed a few things. They took the car to the back and fixed it right then and there. No questions asked. The customer service from everyone that I encountered was phenomenal. I appreciate their great workmanship and will refer others! read more

Ayonna W

GA - 803 Bascomb Commercial Pkwy, Woodstock - 4/2/17

Very nice Staff and awesom work. Thank you Thomas.

Heidi S

GA - 850 Joe Frank Harris Parkway SE, Cartersville - 3/31/17

Everyone at this facility were courteous and friendly. They kept me informed about my car. Thank you so much for Ashley and Peggy and Leo.

Kimberlee C

GA - 553 Industrial Blvd, McDonough - 3/30/17

Very professional and quick service. No problems. Kept informed of the progress.

Joan R

GA - 12056 Abercorn St, Savannah - 3/25/17

I was very impressed with all the employees I encountered. Ashley was particularly helpful. She called me every day to inform me of the progress of the work.

jennifer k

GA - 12231 Veterans Memorial Hwy, Douglasville - 3/25/17

My daughter had driven home for the weekend from college when I noticed the rubber/plastic surrounding the front windshield was displaced on the passenger side. I arrived with the car at the Douglasville location just as the store opened and was greeted professionally by Jeri W. After hearing my dilema, Jeri asked to look at the vehicle before telling me "I'll take care of it!" Less than 10 minutes went by before Jeri told me the car was ready to go. Jeri's actions for me could be used as a training video for how to provide excellent customer service. Thank you Jeri.

Bruce T

GA - 803 Bascomb Commercial Pkwy, Woodstock - 3/25/17

Car was finished ahead of schedule. Frequent updates and quick answers to questions. Great overall service.

Evan K

GA - 803 Bascomb Commercial Pkwy, Woodstock - 3/25/17

Good job of informing me every step

Grover S

GA - 3030 Satellite Blvd, Duluth - 3/22/17

Absolute excellence!! I could not have had a more positive experience. The repair job exceeded my expectations and the staff was knowledgeable, helpful, and professional. I wouldn't take my car anywhere else for body work.

Brenda B

GA - 2395 Cobb Parkway, Kennesaw - 3/22/17

"EXCEPTIONAL" Very professional, works for the customer. Kept me informed the whole time. Thanks Anthony and Jessica

Donna E

GA - 12231 Veterans Memorial Hwy, Douglasville - 3/17/17

service was great. Jeri keep me informed and answered all my questions. i was pleasantly pleased with my experience.

Janice N

GA - 12231 Veterans Memorial Hwy, Douglasville - 3/16/17

My car looked great, and Jeri was so professional and handled my repair perfectly. She even gave me a ride home because I didn't have rental. The body work looked wonderful, and i'm an old body tech. Jeri even went through the trouble to touch up my rock chips with leftover paint herself. Great job!

Wesley S