Georgia Feedback

GA - 55 Oak St, Roswell - 7/30/16

Great service. Done sooner that I expected. Awesome job.

Tonjua L

GA - 2395 Cobb Parkway, Kennesaw - 7/29/16

You guys do great work!

Jerell G

GA - 6060 Atlanta Hwy N, Alpharetta - 7/29/16

I had extensive damage to the front end, left fender, and left door of my 2014 Ford Escape. Repair process took approximately 3 weeks. I was contacted daily either by text message or a phone call from Nick Bishop with a current status message. When I picked up the repaired car it looked like a new car, inside and outside. I am completely satisfied with the Gerber repair process and highly recommend them. Thanks to Nick and the entire repair crew.

GARY F

GA - 2395 Cobb Parkway, Kennesaw - 7/27/16

Great Job to restore damaged areas to "like new" condition. Very pleased with the work. Staff especially Jessica, was very courteous & helpful.

Michael G

GA - 2395 Cobb Parkway, Kennesaw - 7/27/16

I WAS UPDATED DAILY ON PROCESS OF MY VEHICLE. EVERYONE WAS COURTEOUS AND PROFESSIONAL. THANK YOU FOR RESTORING MY CAR BACK TO HIS BEAUTIFUL SELF

LYNETTE W

GA - 803 Bascomb Commercial Pkwy, Woodstock - 7/26/16

Brad and his group always do an exceptional job! I would highly recommend them to anyone needing this type of service!!

Diane O

GA - 1577 Charles Hardy Pkwy, Dallas - 7/26/16

The service was fantastic at this newly opened Gerber Collision & Glass. I dropped off my vehicle Tuesday of last week and it was ready toe following Monday. Everyone from the receptionist to the general manger was friendly, nice, and helpful from the beginning to end. Thank you for the awesome service Gerber!

Ryan O

GA - 803 Bascomb Commercial Pkwy, Woodstock - 7/25/16

I had a great experience with the Woodstock Gerber Collision and Glass . Stephanie and Keith were fantastic to deal with they took time to answer questions and concerns in a time where I was not myself they got me through this accident . I would highly reccommend this location in particular, I was very very happy !!!!!!

Tracey E

GA - 12056 Abercorn St, Savannah - 7/23/16

Ronald M

GA - 725 Dekalb Industrial Way, Decatur - 7/22/16

My husband and I are more than impressed with the service received from the Gerber location in Decatur, Georgia. Our experience from start to finish was stress free and handled with the utmost professionalism from each Gerber employee we came into contact with. Our vehicle was left damaged by a hit and run driver. As frustrating as that was, because of the professional team at Gerber, we can happily say that frustration is now a distant memory. From our hearts we want to thank every team member involved. Also a special thank you to our estimator's Ms. Tara B. and Ms. Alicia R. May God bless each of you and your business.

Michelle T

GA - 12056 Abercorn St, Savannah - 7/22/16

excellent repairs and customer service. I was informed of progress every day

Melvin N

GA - 3620 Community Rd, Brunswick - 7/22/16

In the beginning I wasn't sure whether to use their service because my car is a fairly new car and I wanted to bring it back to the dealership and use whoever they were using. I am so glad I changed my mind. My car is my baby. It was a gift from my son so like all my children I wanted the best care I could find. I had damage on the right front passenger side door and fender. My appointment with the insurance adjuster was at 9:30 a.m. on a Tuesday and they told me that they would have it ready by Friday. By the time I went back to work I received a text message from them (10:10) informing me that I will be receiving repair status updates periodically. At around 6:00 p.m., I received another text message informing me that the completion date changed to pending for 7/26/16. I thought, "Bummer!" then thought well, I'd rather they ... took their time repairing it well than doing a quick fix. The following day, Mark called to inform me of that change and said he will call again if there was a change in status. Wednesday morning, I received another text informing me that the repair is underway. Come Thursday, I received another text message in the morning informing me that my vehicle is on track to come home. At 2:42, I received a call from Mark informing me that my baby is all fixed and ready to come home. I said, "Wow!" That's awesome! Their service is really great! Katie, who's the first person you'll see as you walk in is very personable. The agent assigned to me was Mark. He called me to give me updates and very personable as well. Before I picked up my car, I informed them I would be coming in close to 5:30 (they close at 5:30) and Mark told me that they will wait for me and I thought that was really nice of them to accommodate me. When they brought my car to the front I did a walk-through the vehicle with Randy who was also very personable. He answered all my questions and was very patient with me while I checked the area where the damage was and I was very impressed with the job very well done. Excellent service and excellent job. I am very satisfied. Thank you! read more

Maria L

GA - 1577 Charles Hardy Pkwy, Dallas - 7/20/16

You have some very nice folks working at this location. Jimmy is a super nice guy. My car was ready when he promised and they even washed it. Very impressed with everything and I usually don't impress easily. I can always find something wrong or something you need to improve upon. Not the case here. Hopefully I want need to ever come back but if I do I will call Jimmy M.

Sybil M

GA - 725 Dekalb Industrial Way, Decatur - 7/20/16

Your shop provided excellent service in resolving an issue that arose after repairs were to have been completed. The entire experience with your shop was great. Tara B. is a great representative for your organization.

Kenneth S

GA - 11200 Alpharetta Hwy, Roswell - 7/18/16

the team there was awesome....started with Mike at the estimate and then finished with Ashley.....even after I had an issue with the radio not working, Ashley looked into it and told me it would be taken care of...it was taken care of...Thank you all

jesus d