Germantown, MD - 19560 Frederick Rd

MD - 19560 Frederick Rd, Germantown - 11/20/14

I was involved in a MVA on Monday, reported it to my insurance immediately, they set me up with Gerber who had my car fixed by Wednesday!! Complete life savers! They quoted me it would be ready by Friday but I never expected such prompt service. Upon return of my car and inspection, everything was like new, and the paint blended appropriately. They were completely professional with my car, no smudges or marks inside the car from the techs working. In fact my car was returned cleaned out and vaccumed. I would recommend them to anyone. Customer service was wonderful and since they work directly with enterprise (and it is less than a block away), obtaining my rental car was a breeze.

Samantha T

MD - 19560 Frederick Rd, Germantown - 11/6/14

the staff was very courteous and professional,and they did a great job with fixing my car,and they kept me updated on the status of my repairs.

tom d

MD - 19560 Frederick Rd, Germantown - 10/31/14

My car loos like new. I am happy with the job they did.

ana t

MD - 19560 Frederick Rd, Germantown - 10/15/14

My insurance recommended that I send my car to Gerber for repairs and although I was skeptical about insurance referral I took a leap of faith with Gerber. It has been great experience overall. I would recommend this facility to all my friends and family. They were honest and timely with my car repairs. I was initially worried about the computer generated estimated days for the repairs, however they finished the repairs way ahead of the estimate. Good job Gerber

Theo T

MD - 19560 Frederick Rd, Germantown - 10/10/14

Friendly front staff and very efficient repair. Everything turned out great, and the quick turnaround was greatly appreciated. Loved the updates via email.

Dennis D

MD - 19560 Frederick Rd, Germantown - 9/30/14

Excellent service and outstanding customer service.I will definitely recommend Gerber in Germantown. The entire staff was professional & helpful. The cleanest body shop I have ever seen.

Eduardo M

MD - 19560 Frederick Rd, Germantown - 9/26/14

From the very first call to the day I drove my repaired car away, the staff at Gerber Collision in Germantown were professional, helpful, and kind. I worked most with Monica, who was very knowledgable and patient with my questions. The customer service was excellent and the repair was top-notch. I would use Gerber again and will recommend Gerber to others. Thank you for the amazing service!

Nathan M

MD - 19560 Frederick Rd, Germantown - 9/25/14

services was excellect

Hawa K

MD - 19560 Frederick Rd, Germantown - 9/24/14

I took my SUV to gerber for a damage bumper and they did an excellent job. My SUV had been at another collision repair shop, two weeks earlier and I was not satisfied with their workmanship. I am so happy with gerber that now they are going to repair what the other shop did no to right.

Adolfo L

MD - 19560 Frederick Rd, Germantown - 9/22/14

Excellent customer service and awesome body work on my car!

Yolanda B

MD - 19560 Frederick Rd, Germantown - 9/11/14

I have to say I have been in customer service for over 10 years and I have never come across such an amazing company. Harry was more than accommodating, he handled my car with great care and went over and beyond to make sure I was happy. The oft work and paint job was superb. I would recommend this shop in a heart beat and can not truly express how happy I am with Gerber.

Cassi S

MD - 19560 Frederick Rd, Germantown - 9/11/14

I received great service and would use them again

Candice

MD - 19560 Frederick Rd, Germantown - 9/10/14

Truly GREAT service! All personal were extremely competent, responsive to my inquiries, and very personable. Harry, C., and Whitnie were my primary contacts. My car repairs were performed quickly and perfectly. I will recommend this company and location at every opportunity! I even took extra Gerber business cards!

LYNN W

MD - 19560 Frederick Rd, Germantown - 9/4/14

very friendly ,very fast ,wonderful service,100% satisfy

mohammad s

MD - 19560 Frederick Rd, Germantown - 9/2/14

I couldn't even tell that my sunroof was ever damaged. The staff was also super friendly and helpful. I highly recommend the Germantown, MD Gerber branch.

Katharine