Illinois Feedback
IL - 21319 Central Ave, Matteson - 7/19/18
All praises to Jim and the staff at this location!! I can not say enough about the outstanding services, I received at this facility. My car was ready within 2 days and this job was scheduled to be completed sometime in August. I would be remiss if I left out the quality of the work, just superb. For sure I will refer my circle to this location when the need arises.
IL - 10933 S Central Ave, Oak Lawn - 7/19/18
great job with my car, although it took a minute, once it was done it looked brand new. good job guys.
IL - 819 Estes Ave, Schaumburg - 7/19/18
excellent service from start to finish...kept me updated on repairs, and finished the job ahead of schedule...personnel were very professional...would definitely recommend this facility and staff....
IL - 900 E Ogden Ave, Naperville - 7/19/18
Courteous and professional service
IL - 1001 Remington Rd, Schaumburg - 7/18/18
I just had the most wonderful experience at Gerber Collision & Glass in Schaumburg. Estimator Jay T and Steven, the gentleman that worked on my car exceeded all my expectations on what great service should be. I came in with a 2015 Nissan Rouge which had a back fender cover which had been popped out after a fender bender with an audi. I asked him to be honest and give me the worse case scenario and the best. Well he looked at it and said it could range anywhere from 40-about $200 but he would know better after his body man Steve took a look. Then he said, if you have a few minutes let us try and see what we can do. Steve came in with his tools and I stood behind him as he proceeded to fix the fender cover. When I asked him how much I owed him he had a smile on his face and just said "no worries, no charge" I couldn't believe ... read more
IL - 819 Estes Ave, Schaumburg - 7/18/18
They took good care of my car. Cleaned the inside and outside of my car. No complaints!
IL - 2360 Ogden Ave, Downers Grove - 7/18/18
This job was done a week ahead of schedule and on budget. Wendy and Terry in the office were very friendly and helpful as usual and handled the paperwork with ease. Jason kept me informed of the progress of the job at all times and the repairs turned out excellent !
IL - 4718 Southwest Hwy, Oak Lawn - 7/18/18
The person I had helping me was Jared! Was was very attentive and helpful! He gave me a lot of knowledgeable information that was very useful to me! I will definitely be coming back!
IL - 1493 N State Rte 50, Bourbonnais - 7/17/18
Just wanted to say thanks to my glass repairman, John S. Second time we've had to have glass work done in the last 6 months and both times he has went above and beyond with excellence and pride in his work. Thanks for hiring good people and making the experience painless.
IL - 2360 Ogden Ave, Downers Grove - 7/17/18
Repair work was excellent and done in only two days!
IL - 2360 Ogden Ave, Downers Grove - 7/16/18
This Gerber location is amazing!! The entire staff there works as a Team from the receptionists to the Estimator Mc Kinney to ,The Production Manager Rick E. who is a gentleman, scholar, and pure genius! To the General Manager Rick K. who was was kind and generous with his time. I would gladly recommend this Gerber location to everyone I know. I was very fortunate to have them work on my 2014 Ford Taurus that had 9,000 dollars of damage . They are very thorough and detail oriented and explained everything in Laymans terms so I could understand what the damages were and how long it might take and they kept updating me all the Time. They went above and beyond my expectations!Gerber would be smart to duplicate this Team everywhere!! I can understand now why Gerber is Nationwide!! Kudos to you, and again A very heartfelt thank you to the ... read more
IL - 8250 N Skokie Blvd, Skokie - 7/16/18
My decision to select the Gerber location in Skokie was based primarily on convenience and only secondarily on reputation. My wife's Honda CRV had been T-boned by someone running a red-light and I assumed that it was going to be written-off. She had loved the car but could not imagine getting back in it after what had happened. When Allstate decided to proceed with the repairs, and not write it off due to the low mileage, our plan was to sell the car as soon as it was repaired. In fact, we purchased a replacement. When we did get our CRV back, the Gerber operation there had done such a great job that my wife insisted I take her "new" car so she could drive the CRV again. You would never know it was in a serious accident. It was like new. Thanks for the wonderful work to Cindy Molina and her crew and to Jamie Vallone for being ... read more
IL - 1500 McCormick Blvd, Mundelein - 7/16/18
Great job. They had a glitch with the part but made everything work to our satisfaction. Excellent management.
IL - 20445 Milwaukee Ave, Buffalo Grove - 7/16/18
I was very pleased with the prompt and friendly service that I received. The receptionist and estimator was kind and thorough in their work. I would definitely go back as well as recommend Gerber to my family and friends.
IL - 21319 Central Ave, Matteson - 7/16/18
Great Service! Always aim to please there clients! Excellent customer service. Only repair company I trust with my car and know the work is going be taking care of the properly. Also very personable and expedient.
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