Illinois Feedback
IL - 2360 Ogden Ave, Downers Grove - 6/20/18
Service was exceptional. Communication, car rental, everything was great. Put my mind at ease. Everything was explained before and after. Would definitely use again.
IL - 21319 Central Ave, Matteson - 6/20/18
I came in for an estimate and currently having my vehicle repaired now. The Estimator, Jorge G. has been nothing short from amazing! This is my first time having repairs done and Jorge has been friendly, professional, great sense of humor and customer service, and has earned my trust! I recommend the Matteson's Gerber Collision because both Jorge, and his manager, Aaron (who personally introduced himself to me) have been easy and so great to work with. Thank you again, Jorge, for your service!! I really appreciate you!
IL - 275 Sundown Rd, South Elgin - 6/20/18
Outstanding service, the repairs look perfect. It was so nice to get the text updates. Margie , Chuck and the whole staff were a pleasure to deal with.
IL - 21319 Central Ave, Matteson - 6/20/18
They customers service was excellent
IL - 4545 N Elston Ave, Chicago - 6/20/18
Outstanding,car looks great and the people were even better. Also done early!
IL - 3029 N Kedzie Ave, Chicago - 6/20/18
Jordan and Marcy were an absolute pleasure to work with, they made a very unpleasant experience(car Accident) easy to manage. Assisted in every way they could and the repair work was excellent.
IL - 900 E Ogden Ave, Naperville - 6/20/18
My car looks amazing. Your staff was friendly, knowledgeable and keep me constantly informed about the progress of my car repairs. That is exactly why I bring my company car AND my personal car to this specific Gerber.
IL - 2360 Ogden Ave, Downers Grove - 6/19/18
We had a wonderful experience working with Mckinley at this location. Our car was repaired before the estimated time and returned to us in pristine condition. Mckinley was very thorough in his explanation of the repairs and the process of getting the job done. The girls at the front desk were also helpful and very welcoming.
IL - 2360 Ogden Ave, Downers Grove - 6/18/18
Elise S. was so personable and really took good care to make sure I was not only communicated to throughout the process, but also that I was taken care of. Rick E. was the production manager for my car and he did a great job informing me of all that was worked on, answer my questions, and the car looks great! I was apprehensive when my Farmers insurance agent suggested going to Gerber, I wanted a mom and pop shop I could trust. My experience at Gerber was beyond my expectations even for a Mom and Pop. Gerber will be my auto shop of choice going forward, and i will recommend you to my friends and family.
IL - 2321 Lakecrest Dr, Pekin - 6/17/18
They were very polite. Called with updates and fixed my van quick. The van got to gerber Thursday morning and Friday evening it was fixed. I wasn't able to pick the van up til Saturday morning and they said no problem the paper work would be at the front desk ready to go. The only issue I had was the replaced bumper wasn't snapped together all the way. They were really nice when I asked about and had no problem fixing it real quick. That's why 4 starts and not 5. I would go back and recommend them to people. Seems to be a good place and nice people.
IL - 13433 Southwest Hwy, Orland Park - 6/16/18
Professional and friendly employees, great follow up. Great body work.
IL - 6140 W 159th St, Oak Forest - 6/15/18
I could not be more pleased with the work that Gerber did. Outstanding! Also, their service is THE BEST.
IL - 2360 Ogden Ave, Downers Grove - 6/15/18
Everyone very nice and helpful would recommend Gerber to everyone. I had a pleasant experience.
IL - 2360 Ogden Ave, Downers Grove - 6/15/18
I want to let you know how absolutely wonderful Teri was to my daughter and me when we found out her car had been totaled. Teri herself was going through a tough time, but she put that aside to hand me tissues and console me of our car lose. A huge hug and thank you to Teri for making our experience amazing!
IL - 21319 Central Ave, Matteson - 6/15/18
Great and excellent customer service
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