Illinois Feedback
IL - 13433 Southwest Hwy, Orland Park - 6/15/18
MY HUSBAND TOOK HIS CAR OVER THERE WITHOUT A APT. THE FRONT SPOILER GOT HOOKED ON A CEMENT PARKING BUMPER.WE COULD NOT ATTACH,BILL THE SERVICE MAN GOT IT TOGETHER IN A FEW MIN.VERY THOUGHTFUL OF HIM.AND AT NO CHARGE.WE HAVE HAD 2 CARS REPAIRED THERE IN THE PAST.VERY WONDERFUL PLACE AND HELPFUL.
IL - 1325 Park Ave W, Highland Park - 6/13/18
Absolutely the most exceptional customer service, and precise and pristine auto work. Highly recommend for any and all damage scenarios.
IL - 21319 Central Ave, Matteson - 6/11/18
Upon walking into the shop, I was greeted with much kindness by Maricella. Upon speaking to her about the problem that I was experiencing with my car, she not only gave me a peace of mind that the problem could be fixed, but she immediately spoke to the manager to ensure me that I will be taken care of. The managers name was Corey, and he did not hesitate to not only ensure me that the problem could be fixed, bit also that it would be done correctly without a doubt. For the first time that I have come to Gerber, I am absolutely overwhelmed that I not only have individuals who have my needs at top priority, but also are respectful, and give me reassurance that they will do the job, and that they will do the job well. Thank you very much. I will return, and I will let everyone I know,know that Gerber Collision and Glass is the place to help ... read more
IL - 6140 W 159th St, Oak Forest - 6/11/18
They were fast, efficient and do excellent work.
IL - 1 Gilmore Dr, Bloomington - 6/11/18
Gerber Collision was excellent !! They got me back on the road in no time. I love how they included me in every step of the process via text. The staff was so friendly and didn't hesitate to answer my questions. Reccommending Gerber to anyone that needs repairs.
IL - 401 S Grace St, Addison - 6/11/18
Staff was amazing! They kept me updated everyday to let me know the status of my vehicle.
IL - 1904 Lehigh Ave, Glenview - 6/10/18
I don't usually rely to reviews, but I am in this case because you guys did an amazing job. I have always kept good care of my car but now my 14 year old car looks brand new.
IL - 1325 Park Ave W, Highland Park - 6/8/18
I showed up at Gerber today with my Cadillac. Chris G. was nice enough to help me and buff my front and rear bumper from an incident from the Botanic Gardens parking lot. I returned to some damage on my car and I have been worried about getting it fixed. Chris made the process painless and he even offered to touch up my right front rim for me. A+++
IL - 4718 Southwest Hwy, Oak Lawn - 6/8/18
Gerber collision does excellent repair work, and makes everything easier with their exceptional customer service. David H. was the estimator for my car and he was extremely personable and helpful, explaining the process and showing me the results. I was very pleased with the whole experience.
IL - 20445 Milwaukee Ave, Buffalo Grove - 6/8/18
At the end of the day, most employees are ready to go home and the last thing they want to see is a customer coming through the front door at 10 minutes to closing time. I felt bad about walking in so late in the day but I was assured by the lady at the front desk that they still had time. Within minutes, Miquel D. introduced himself and asked to see my car. My car had been tapped twice and had minor scrapes and a couple of dents in the rear bumper. Miguel was extremely polite, asked for my keys, and in less than five minutes had completely buffed out the scrapes! I started to go back in and pay and he said there was no charge. I thought the customer service that Miguel provided was above and beyond what I expected. It is employees like him who give Gerber Collision & Glass a five star rating. I will always be a customer and I hope ... read more
IL - 2360 Ogden Ave, Downers Grove - 6/7/18
Elise S. was very nice and gave great service.
IL - 1325 Park Ave W, Highland Park - 6/7/18
Service was very good and everything was taken care of. Thank you Chris!
IL - 2321 Lakecrest Dr, Pekin - 6/7/18
Great service and great repair.
IL - 1325 Park Ave W, Highland Park - 6/7/18
Chris G. was outstanding! My experience at the shop was quick and painless as he was able to buff the bumper cover for me, free of charge! Could not have been easier!
IL - 819 Estes Ave, Schaumburg - 6/7/18
After having a horrific experience with another big name collision repair shop for my sons car, it was a totally difference experience at Gerber for my car. From the day I had my car looked at for damage until the day I picked it up after repairs, the experience was excellent. The people were nice and seemed to care about you and your car. Even though there are closer shops to where I live, I would return to this one if I ever need repairs again. I would highly recommend it.
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