Illinois Feedback
IL - 819 Estes Ave, Schaumburg - 2/16/18
Thank you to Darryl and the entire staff at Gerber for a beautiful job on my Mazdacx3. I was always kept up to date on the progress of my car. I would always use Gerber and highly recommended Gerber to everyone. Thank you again for a job well done. Ask for Darryl, he's the best.
IL - 21319 Central Ave, Matteson - 2/16/18
Just when I needed some help they were there amazing kind people I'm so thankful they were so helpful in a time of need
IL - 2321 Lakecrest Dr, Pekin - 2/16/18
This was my first time needing work done from a collision. This company was great at keeping me updated. And the work they did on my van was wonderful!
IL - 1321 W Rt 134, Round Lake - 2/16/18
This was one of the best customer experiences I have ever had. From the moment I stepped in the door, all the staff was incredibly friendly and super helpful. My car was backed into and destroyed the front fender. Gerber did phenomenal work and brought my car back to perfect condition. Not only was the workmanship fantastic, they also assisted with the rental car process, and gave me both phone call and text updates on the progress of the repair. Going forward, if anyone needs a collision repair, Gerber will hands down be my recommendation!
IL - 300 Washington Ave, La Grange - 2/15/18
My insurance company was unwilling to work with my usual repair shop, so I was apprehensive about switching to an approved Allstate location. But they were wonderful. They tirelessly answered questions over the phone, were very candid about the process and what I was best off doing, quoted me exactly what I ended up paying, kept me informed on a daily basis and had the car finished before the expected completion date. They were patient, courteous, conscientious and a pleasure to work with. The repairs looked great and they even cleaned the interior of my van and laid down floor covers to keep the vehicle pristine. I wouldn't hesitate to go back for future work.
IL - 20445 Milwaukee Ave, Buffalo Grove - 2/15/18
Miguel was absolutely amazing...he assisted me from beginning to end (very professional) I cant say enough good things about him The work was perfect He keep me informed on progress & my car was complete 2 days earlier than estimated & small details i asked about were done well! Many thanks Ill be back again!
IL - 2360 Ogden Ave, Downers Grove - 2/15/18
Nancy the receptionist was so plesant and made the experience so much easier, elise my estimator was also extremely kind and helpful, not to mention the GM coming to pick up parts from my house. Great staff, did amazing work, I hope to not to go back anytime soon, but if I need my car fixed I will be going there!
IL - 1325 Park Ave W, Highland Park - 2/15/18
Great customer service and attention to detail. Chris Guerro was a professional and extremely cordial and efficient.
IL - 2360 Ogden Ave, Downers Grove - 2/15/18
Hi Rick E. helped me with my car every step of the way. The workmanship on the car was perfect and just a great experience. Thanks Rick and Gerber Collision
IL - 8018 N University St, Peoria - 2/15/18
Staff was very nice, not in a hurry, kept us informed and updated on how things were going.
IL - 3415 Stern Ave, St Charles - 2/15/18
They did an excellent job and finished ahead of schedule. They whole staff was super friendly and helpful.
IL - 1001 Remington Rd, Schaumburg - 2/15/18
The hail damage repairs were completed as promised and in a timely manner.
IL - 2360 Ogden Ave, Downers Grove - 2/15/18
Hi. I give McKinley B. two thumbs up for being responsive and timely working with me on a recent collision estimate. He had to take my claim over from another person in the office who left. I appreciate his picking things up for me. He obviously values customer service. Thanks, McKinley!
IL - 8018 N University St, Peoria - 2/14/18
Great service keeping me updated. Also good work on car and helpful with questions.
IL - 2010 Eagle Rd, Normal - 2/14/18
When I took my vehicle to Gerber Collision & Glass for collision damage I was made welcome from the receptionist to the people who looked my vehicle over. It took only one week to repair my vehicle. When I picked up my vehicle it looked like it was brand new inside and out. Great job by Gerber.
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