Illinois Feedback
IL - 8018 N University St, Peoria - 2/14/18
Service was excellant. Employees explained everything to the best of their ability.
IL - 1880 La Salle Ave, Naperville - 2/14/18
Joe (Manager) insisted that I return with my car to check backup security system following bumper repair to make sure everything was functioning properly as I had been getting warning messages that backup warning system not operational. All checked out well. I was impressed with Joe's professional response and persistence.
IL - 801 N State, Elgin - 2/14/18
I brought my car in recently for warrantee work and the service I received was excellent. Darrin M. carefully examined my car and explained everything needed very thoroughly. He was able to provide me with an accurate timeline for the repairs, and the office manager did a great job of keeping me informed of when the car would be nearing completion. On my arrival, the repair technician reviewed the repairs with me so that I was aware of what was done, and why. I did not get the office manager's or technician's name, but I want to thank them also, as they provided great service. Thanks much!
IL - 2360 Ogden Ave, Downers Grove - 2/13/18
Everyone at Gerber was very friendly and customer service was excellent. McKinley was a pleasure to work with and even got me my car a day earlier than promised.
IL - 8018 N University St, Peoria - 2/13/18
I was very happy with the work that was done on my car instead of it being there for 4 days they got it done in 2. thank you very much
IL - 2360 Ogden Ave, Downers Grove - 2/13/18
great service and excellent employees.
IL - 7902 Forest Hills Rd, Loves Park - 2/13/18
I took my car to Gerber after I was in an accident where I had rear end damage to my car. I took it in on Tuesday morning and was given an estimated date of return as the next Monday. By Thursday of the week I had taken it in for repair I received a call that my car was done so I could pick it up. They did an awesome repair on damage done beyond the bumper that was replaced. I will take any of my future repairs to Gerber again.
IL - 400 W Grand Ave, Elmhurst - 2/13/18
I had a collision, on a new car car (for me) and the staff I encountered was wonderful. Yacinia was so professional, despite my frustration at times. She was wonderful to work with and an asset to your company. The front staff was great to -including Eli and the other (female) receptionist.
IL - 2360 Ogden Ave, Downers Grove - 2/13/18
Estimator name " Mckinley B." was really nice guy and tried work hard. and really good care. i gave 5 stars because of he
IL - 2321 Lakecrest Dr, Pekin - 2/12/18
Well satisfied
IL - 819 Estes Ave, Schaumburg - 2/11/18
This is the place to go for car auto repairs. Over the years, third time our family has been here and first time review. I'm not sure which stands out the most. The folks that work here or the excellent job they've done to my car. The personnel were very friendly and accommodating. They did an excellent repair job on my car and it carries a life time warranty. The car was in for a short time and completed two days sooner. I hope I won't need to be back but if I do, I'll be more than happy and trust them for all my future body auto repairs.
IL - 20445 Milwaukee Ave, Buffalo Grove - 2/10/18
I can honestly say that I have never had a better repair experience! From the minute I brought the car in for an estimate to the completion, I was treated as a valued customer. The work is beautiful, the turnaround time was quick, I was informed and most importantly, the staff were top notch. My car looks new and it is clean inside and out and my new license plates were installed!! That was the frosting on the cake. Thank you to Jacqueline G. and all who worked to process and complete my repairs. I will recommend this shop to anyone I know.
IL - 1 Gilmore Dr, Bloomington - 2/9/18
The repairs were completed slightly early, and my car is beautiful again. Thank you!
IL - 400 W Grand Ave, Elmhurst - 2/9/18
They were very nice and helpful and did an excellent job
IL - 1313 N Lake St, Aurora - 2/9/18
Very friendly and professional staff. Did a thorough job of explaining the estimate and the repair was done exceptionally well. Staff provided me updates on progress of the repair. Will use again if the need arises.
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