Illinois Feedback

IL - 2321 Lakecrest Dr, Pekin - 2/9/18

Gave us a rental, very prompt, and professional, came in under estimate. will recommend to friends

Jennifer/Kelly S

IL - 8250 N Skokie Blvd, Skokie - 2/9/18

I was very satisfied with the exceptional service I received from the very first contact with the Gerber estimator, Jamie, to the time I drove my repaired car out the door. The repairs made my car look like it was new.

Alan A

IL - 440 Deerfield Rd, Pontiac - 2/8/18

Great speedy service good communication friendly staff

Dave R

IL - 8018 N University St, Peoria - 2/7/18

The staff at the Peoria location was aboslutely wonderful. I was out of the country during my repairs and they were flexible and easy to work with. I was allowed to drop off my vehicle early and received emails with updates while I was away. The repairs were finished earlier than expected and the staff did a wonderful job explaining my final summary and payment through insurance. One of the best customer service experiences I've had in a long time. Thank you!

Andrea

IL - 1 Gilmore Dr, Bloomington - 2/7/18

It took one day to fix my rear bumper. I was told possibly a few days. Barely needed the rental car! My car was so clean and nice when I got it back. Took 5 minutes to get it back too. Would definitely come back. Very satisfied. Skip was a very nice guy and Raelyn, the woman at the front desk, was very helpful and kind.

Brittany T

IL - 3425 N Halsted St, Chicago - 2/7/18

Everyone at Gerber were SO friendly and accommodating. They go out of their way for good customer service and go step by step with you on their estimates.

Katie K

IL - 1001 Remington Rd, Schaumburg - 2/7/18

Thank you Gerber collision for doing such a great job repairing my car. Jason P. was so nice and gave great customer service! Jason gave me updates and all the info I needed to make this a positive experience. When I picked up my car it was super clean inside and out. I was so pleased. Thank you so much for doing such a great job! I highly recommend this facility to everyone!

Lori R

IL - 21319 Central Ave, Matteson - 2/6/18

Vehicle damage is always unpleasant. But when you have professionals like Gerber at your back, the experience is much less painful. They have the best, most knowledgeable and courteous service personnel in the industry. You can always count on them for a speedy, thorough and fair inspection and assessment. Repairs, in my opinion, are far superior to any dealer. I've never been disappointed with the quality of their service.

Paul D

IL - 6140 W 159th St, Oak Forest - 2/6/18

Excellent customer service, my car looks like new. I will definitely recommend this shop and come back if needed.

Mike C

IL - 1 Gilmore Dr, Bloomington - 2/6/18

Wonderful experience with Gerber. Tony kept me updated throughout the entire process. He was also patient with me with any questions I had. When I picked the car up, Skip went over each part of the car that had to be repaired & explained what they did. I would highly recommend Gerber Collision & while I hope I never need a big car repair again, I would go to them again in a heartbeat. Thanks Gerber!!

Patti H

IL - 8250 N Skokie Blvd, Skokie - 2/5/18

I wish to mention that Bob J., the estimator, at your Skokie branch at 8250 N. Skokie Blvd. was outstanding in his service to me concerning the collision from another car into mine. John, production manager, recurrently kept checking an ongoing problem making sure that it was truly fixed and indeed did so himself. Corey as a customer service agent was so very friendly and supportive.

Jeffrey S

IL - 801 N State, Elgin - 2/5/18

Excellant customer service and they did a great job on repairs. Car was only 1 .5 years old looks new like nothing happened.

Diane R

IL - 19 S Route 59, Aurora - 2/5/18

Excellent workmanship and an outstanding job keeping me informed of the status of the repair.

Dave B

IL - 16000 S Lincoln Hwy, Plainfield - 2/4/18

Gary and the Gerber team did a fantastic job on my car. They were very timely, personable, and truly cared about my well-being and car. I would recommend this shop in a heartbeat!

Taylor W

IL - 3425 N Halsted St, Chicago - 2/4/18

I have had great service at this location. They have taken good care of me and not taken advantage of me either. I had some work done, which I was having to pay for. We thought I was going to need an expensive part replaced to fix the issue. It turned out that all I needed was a $30 belt replaced, which is what I was told and everything works wonderfully now.

Kathy M