Illinois Feedback

IL - 900 E Ogden Ave, Naperville - 1/10/18

i was treated like I was a queen. There was a misunderstanding as to when we thought the work would be finished but, the men jumped in and worked on my car immediately. I was very grateful for the immediate attention to me.

Jeanette T

IL - 635 N Independence Blvd, Romeoville - 1/10/18

McKinley was very professional and courteous. Vehicle repairs were great and the Receptionist was very friendly and helpful. I would recommend them.

Gail L

IL - 3518 W 63rd St, Chicago - 1/10/18

I was completely satisfied with the service I received. Everyone I spoke with was cordial and straight to the point regarding my auto. I appreciated the phone calls on updates as to the progress of the repairs to keep me informed. I only wish that I had taken photos of the before and after to show the great job that was done. I will highly recommend Gerber to anyone in need .

Joseph C

IL - 20338 N Rand Rd, Palatine - 1/9/18

nicely done

Fred K

IL - 6140 W 159th St, Oak Forest - 1/9/18

I was in an auto accident. Other vehicle's insurance was Hartford and they referred me to Gerber. I was very satisfied with the way they handled me and my auto. All repairs were done in a timely manner with no problems. They treated me with the utmost respect and answered all of my questions. I was extremely satisfied with everything and did not expect such professionalism in this day and age. I plan to use Gerber for any auto problems that I might have and will gladly refer my friends to Gerber for their needs. I wish I had discovered Gerber a long time ago. Thank you.

William M

IL - 4718 Southwest Hwy, Oak Lawn - 1/9/18

Everyone at this location has phenomenal customer service. I initially worked with Josh and he made sure to contact me when me parts were ready so that I can drop off my car. It's the small details like that which set you guys apart. I had absolutely amazing service at this location and I will be referring all my friends and family to this location. 10/10 For sure!!

Chatara W

IL - 1 Gilmore Dr, Bloomington - 1/8/18

Prompt, reliable service. Excellent communication. Professional staff.

Sheldon B

IL - 2321 Lakecrest Dr, Pekin - 1/8/18

They did a great job. I love the way they kept us informed of repairs from day to day.

vickey k

IL - 4545 N Elston Ave, Chicago - 1/8/18

Fantastic experience. Walked me through the entire experience, great communication, got my repairs done faster than initial estimate.

Brady O

IL - 900 E Ogden Ave, Naperville - 1/6/18

Fast, good communication, good work

Justin H

IL - 16000 S Lincoln Hwy, Plainfield - 1/6/18

I brought my car in for a body repair estimation and they took care of me very professionally. Also, they accomodate my request to fit into the repair schedule with rental car reservation. I no need to visit rental at all. Awesome!! I drop the car for repair on scheduled date and they called rental and rental folks picked me to their office with advanced paper work. All I need to do is simple paperwork and I left the rental in 5 min. Eddie called me in next hour or so to let me know the repair details and estimated completion date. Once, repair done, they called me with office hours to pick up my vehicle. Great people. Very professionals. Laura the office admin simply a very professional and nice human being. I definitely recommend them to friends and family.

SATHISH K

IL - 1904 Lehigh Ave, Glenview - 1/6/18

Kept me well informed. People were very polite.

Patricia A

IL - 21319 Central Ave, Matteson - 1/6/18

The guys are the shop were courteous and professional. They took care of me within one minute of walking thru the door and because my issue was rather minor I was out in 15 minutes. I will certainly be back.

Eddie B

IL - 1001 Remington Rd, Schaumburg - 1/4/18

Jimmy was exceptional from the moment that I went to get my estimate to the moment I picked up my car. He is definitely an asset to this location.

ADRIANA G

IL - 21319 Central Ave, Matteson - 1/4/18

Will come back

Ronnie A