Illinois Feedback
IL - 1500 McCormick Blvd, Mundelein - 1/14/18
This is the second time I've taken my vehicle to Gerber in Mundelein. Both times extremely pleased with the work. Staff there is awesome
IL - 2360 Ogden Ave, Downers Grove - 1/14/18
I couldn't have been more pleased with the service. They kept me informed every step of the way. They were polite and helpful. They made getting a rental seamless, and the work was done beautifully and on time. Rick E. was an absolute professional. GREAT job! I can't recommend them highly enough!
IL - 20445 Milwaukee Ave, Buffalo Grove - 1/14/18
The services provided by the staff at Gerber's Buffalo Grove location was outstanding and exemplary. The estimator: Jacqueline G. kept me well informed of the status of the repair of my vehicle, and seemed as pleased as I was that the repairs proceeded smoothly and that the job was completed well ahead of the estimated time. I highly "wreck-ommend" this location!
IL - 20445 Milwaukee Ave, Buffalo Grove - 1/13/18
Friendly environment with good service.
IL - 2010 Eagle Rd, Normal - 1/13/18
Great service, helpful, keep me up to date on repairs, car was left immaculate
IL - 2360 Ogden Ave, Downers Grove - 1/13/18
Rick was so nice and very informative! I did not call ch the front desk staff member who greeted us, but she was awesome, too, and so friendly! My customer service experience was amazing!
IL - 10933 S Central Ave, Oak Lawn - 1/13/18
My experience at Gerber in Oak Lawn, Illinois exceeded my expectations. It took only 5 days for my car to be repaired after my accident. The staff provided constant updates as to the status of my repairs . A car accident is a very stressful experience but Gerber made the process pretty easy.
IL - 2360 Ogden Ave, Downers Grove - 1/12/18
To Whom it May Concern, I am writing to let you know that I have received excellent service on behalf of your Downers Grove Office located at 2360 Ogden Ave, specifically the follow-up and follow through of Rick E. When I picked up my car I wasn't totally happy with how one piece was refitted on my car, I did not have any new parts, just buffed out parts and the reassembly wasn't quite how I wanted it. So Rick immediately addressed my needs, ordered that part, and received it as promised; I brought my car in today for the final fix and he handled it professionally and quickly. I appreciate his service and all the efforts of the entire Downers Grove team.
IL - 2321 Lakecrest Dr, Pekin - 1/11/18
Excellent work...as always! Estimator - Chris M. was awesome to work with. He is all about customer service! He also did a great job communicating with me about the process.
IL - 1493 N State Rte 50, Bourbonnais - 1/11/18
Knowledgeable and Professional staff. Always kept me up to date on car repair and service. Would recommend to a friend
IL - 10933 S Central Ave, Oak Lawn - 1/11/18
Friendly and professional staff!
IL - 10933 S Central Ave, Oak Lawn - 1/11/18
excellent work and friendly employees
IL - 2424 E New York St, Aurora - 1/11/18
I stopped in and spoke to Vito regarding an estimate for some scuffs in my front quarter panel. He pulled the car in and took care of them while I waited and did not charge me for the service. There is a reason I drive by at least 6 other shops on my way to this one. You don't get service like this often. I have always been pleased with the work they have done for me.
IL - 2360 Ogden Ave, Downers Grove - 1/11/18
Everyone is great to work with, friendly and nice. The work was explained clearly and completed on time. They did a great job.
IL - 16000 S Lincoln Hwy, Plainfield - 1/11/18
Very professional
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